Kilwins

5 stars for the selection, service, and deliciousness–
Kilwins is delicious. Not super inexpensive but the quality is great! Ice cream by the scoop, in a cone, caramel apples, chocolate covered apples, clusters, mexican chocolate with cinnamon, fudge by the pound, marzipan fruit, chocolate covered marshmallow on a stick, pralines, etc… how can you not love walking in to this place? A dentist’s dream and a dieter’s nightmare. We simply resisted most of it except a scoop of caramel swirl ice cream and classic chocolate chip. Both were amazing even on a chilly night. The service was good the time we went in so maybe they’ve made some changes due to the poor reviews (mostly service issues). Great area to stroll around and enjoy a nice evening in the park with ice cream.

The kid who made my sundae made it all wrong, knew it and didn’t try to correct himself.

They need to train their employees of how to talk to customers!
My visit to Kilwins started out nice… I was kindly greeted, I had my service animal with me. I was holding my dog when I arrived, the 1^st employee nicely asked if she was a service dog and welcomed us. He was very friendly and put together my order. In the middle of the transaction he politely excused himself. Another kind employee, wrapped up my order (she had a nice septum piercing). As I was trying to pay, I set my small SERVICE ANIMAL on the ground so I could handle my wallet. Then I was verbally attacked by another employee that they didn’t allow dogs in the shop and I needed to be holding her. Please train your employees of the legal laws for service animals. I initially was carrying my service animal because there was chocolate smeared all over the floors of the shop. Additionally, the cinnamon fudge I purchased was as hard as a rock and disgusting. The fudge was a waste of $ 10. I visited the shop on ¹¹⁄₆ around 9pm.

Got the cheesecake and turtle ice cream (I think that was the flavor), which was absolutely delicious. Also picked out some of the chocolates for me and my girlfriend to share. Good variety and each of the types we tried were great. Is recommend this place for tasty desserts.

This is my second time visiting from Texas and although the ice cream is great. The guy with long hair and a beard is a total dickhead. He was rude to my girlfriend last year, and was treating a man the same way this visit. Customer service is so poor. Never coming back!!!

It’s a chain. It’s a tourist trap… but it’s damn good!!! I love their ice cream… it’s rich and delicious.

Delicious. Stayed in town for a few days and visited here twice. Fudge is good. Chocolate is good. Ice cream is good. Service is good.
Only complaint: line is not distinctly marked and customers get all mixed up. It makes it hard for the employees to help people in order of arrival.

All four stars are for the nice, helpful staff and the ridiculously delicious ice cream. It’s pricey (two waffle cones will run about $ 13) but very good. I can’t justify spending what they ask for the other items so I can’t speak to how those taste.

We strolled in here to grab an Ice Cream after a poor lunch experience great tasting Ice Cream and delightful chocolates I had their Blue berry waffle cone in a waffle cone of course with a scoop of one of their signature Ice creams don’t remember the name but it was good and had reeces in it !
my friend had the peppermint Ice cream in a waffle cone she loved it too.
Great team of people too

Insane selection of sweet munchables of every kind, and a decent selection of iced cream.
Pros:
Very good iced cream (tried Salted Caramel and Toasted Coconut)
Normally not very busy compared to the madhouse of Paciugo
Cons:
Very limited indoor seating
Fairly slow service
«It’s a Chain»
Prices are a tad high, but within tolerances for waterfront/​downtown St Pete. I mean, what do you expect? Found it odd that folks dinged them for that.

We were helped right away and went in when we saw them making hand dipped waffle cobra on the front window. My husband and cookies n cream icecream in a waffle cone and I had salted caramel in a cup. Both were delicious.

We had no idea that this was a chain based on the work area in the front of the store with apples and orange peels waiting to be dipped. We ordered a smore, the? chocolate hash, and chocolate dipped orange peels and they were all delicious-​especially the orange peel. I would like to go back and try some more.

Mmmmmm… You can smell the chocolate in the air for a few stores away guiding you to the source of the scrumptious confectionery source… You step in side and are greeted by some very friendly workers that are eager to help you. You ask for a sample of their fudge and oh my gosh does it melt in your mouth. You are now sucked in. Then you see the prices, and while you expect to pay somewhat of a premium for this type of place, it is really over the top for what you get.
Now, I am not saying that they are selling a bad product, quite the opposite, however at some point this particular guy says that it can smell and taste as good as it wants to, but I am not paying for it.
So price was a BIG deterrent. My wife and daughters love chocolate, and even they were hard pressed to buy anything even when expecting «tourist trap» prices.
Oh a final note, one of the owners was there for our first visit. He was awesome to talk to as he talked about their product, how they made it, and even let us try and give our opinion on a new product.
So it IS a top notch place, but you have to pay a top notch price and then some.

This place is what it is.
It’s a national chain that makes average chocolates and sells commercial brand ice cream. If you need a chocolate fix and you are in the area, this is your place.
If you seek artisanal chocolates or ice cream, this is NOT your place.
If you want better ice cream, go to the gelato place down the street: Paciugo (also a chain).
If you want artisanal chocolates there is William Dean in Largo (not worth the drive IMHO).

I’ve been in many Kilwin’s and enjoyed each, thoroughly, with the exception of this one. We visited the St. Petersburg Kilwin’s last week to buy some fudge. I stood and waited by the fudge display while two employee’s simply ignored me. Both employee’s stood there just looking into space while I waited, looking at them for help. After realizing neither were going to ask if I needed assistance I asked for assistance. The one employee then proceeded to cut off a huge brick piece. I mentioned I just wanted the normal small size that most people buy, and he responded saying «no, we don’t do that». Rude and ignorant as hell. I wouldn’t recommend anyone to shop here. There are far better places downtown St. Pete to buy candy, chocolate and ice cream. These guys are an embarrassment to the franchise and should be shown the sidewalk.

Good, but way over-​priced.
3.95 for one peanut butter cup? Ok, they’re homemade– but honestly, Reese’s is better.
Drop the prices and I would be back more often.

Absolutely loved the toasted coconut ice cream with single waffle cone.

I’ve been going to Kilwins for over 2 years, its a chain, and they are very good in this market. The candies, fudge, and other extras on top of great ice cream should make the competition down town very interesting.
If you haven’t been, it’s a must go! If you been to another one, this one is right up there. Clean, well stocked, and friendly.

Kilwin’s has locations in Sarasota, Bradenton and now St Pete, FL. It is right downtown on the bustling Beach Drive. Kilwin’s is known for their fudge, large candy counter and ice cream. This location does not disappoint. They have a large candy counter with all sorts of treats — rice krispies dipped, pretzels covered, choco peanut butter treats, truffles, and much more.
We tasted the salted caramel fudge and chocolate fudge which were both very sweet. They give free samples of fudge and ice cream. Fudge doesn’t melt so you can buy it and walk around downtown, bring it home and not have a soupy chocolate mess. It is because the base is sugar and then flavor is added and it melts at 180 degrees. You can watch them make the fudge, dip the apples and prepare the candies.
I had the salted caramel ice cream which says it is their number 1 flavor. It was good, but not the best I’ve ever had.
I felt their prices were high. $ 4.69 for a single scoop cup of ice cream, $ 1.50 for one choco covered oreo. While I won’t be there every day it will have to be a splurge to spend that much when there are other really good options at varying price points so close. They are still working out kinks with the service, like any new business. Enjoy!