Total Access Urgent Care

Overall excellent care. Initially I had some difficulty with not having my insurance card with me. I had to spend some at the front desk calling my company and having them email copy of my card to this clinic.
Otherwise wait time was very reasonable. The nurse staff, who saw me initially, was friendly and efficient. X Ray tech came in shortly thereafter and assisted me with x rays. Again, friendly and efficient. Returned to my room. Saw the Doc within about 10 minutes. The Doc was good. She did a quick exam and discussed with me. I got an injection to address pain and inflammation. Got two bottles of pain pills and muscle relaxers upon my exit. As I said, my mission was addressed with this visit. Care was reasonable, timely, and appropriate in my view. I would recommend going here.

Easy to book an appointment online, quick wait to see a Dr.
They were very polite and quick to help with my complex condition. Nice new facilities. Even left with my Rx without having to make a separate trip to a pharmacy. Wowed me with a call back a few days later to see how I was doing.
Hopefully won’t need to go back anytime soon, but if I have to go to urgent care, this would be my first choice!

Total access is always incredible fast and thorough I wish they had primary care service but excellent all the way around

Was feeling crappy on Saturday and figured I was SOL Sunday morning of a holiday weekend when I woke up with a 102 fever. I was already estimating that the Emergency Deptartment visit to be at least 500 $ for the visit and antibiotics script (not my first rodeo with strep throat). I got there first thing in the morning and was taken back after filling out the intial paperwork. Had my vitals taken after being in the room ~5min, the doctor was in probably 10 min later, and did a quick and thorough assessment, agreed that it looked like strep. I got my steroid shot and the tech brought back my pills, which was a relief since I didn’t know where I was also going to find a pharmacy either. Was feeling much better that afternoon and nearly perfect when I got a follow up call a couple of days later. Would definitely go to again for simple, quick care.

I have been here three times, and each time is fantastic. The staff is efficient, friendly, and professional. The first time I visited was for a the flu. I was severely dehydrated, and I was given 1.5L of fluid. The staff does an amazing job assessing symptoms and getting you better! This last visit was for a sprained foot. I was t the clinic for no more than forty minutes! I received XRays and a diagnosis so quickly. I am always amazed by the speedy service.

The service was so quick and efficient, the staff was very nice and helpful. The doctor treated me quickly and made me feel like I would eventually feel better. It was such a nice visit and the facility is so clean and quiet. I will be back for sure!

Took my son in on Sunday because he was complaining of an ear ache and his jaw hurting. He was also running a low grade fever. They got us in, checked out, diagnosed (ear infection), and meds filled all in under 30 minutes! Best experience I have ever had at an urgent care!

I walked right in and they saw me immediately which was nice. They did rapid flu testing, gave me a steroid injection, and prescribed pseudoephedrine HCl and amoxicillin. When I went to leave, they had prescriptions ready for me. I thought it was convenient until I had to pay $ 45 for an over the counter medication and an antibiotic that I could have gotten for cheap (I recently got the antibiotic for free at Schnucks). I felt like they took advantage of me. I will not return to TAUC.

We told them we already he a CT scan w/​o contrast 2 weeks ago. We asked if thyroid could be an issue and they said they would test it but the had to send us to another location.
When we get to the other location they ask where the blood is, and know nothing of the thyroid test. Also they record somehow that my gf had a hysterectomy.
Where they got this I have no clue. We never said anything like that, nor did we write that. We did say multiple times that she was on an implanted birth control device.
Then the Dr. comes in to discuss our redundant CT scan data. I ask him a question about why they ran the same test without contrast and if it was true that GI issues are diagnosed with contrast.
I also inquired as to what was going on with my gf having a hysterectomy and the thyroid test.
So he gets this dick attitude about he’s just here to discuss the test results and I’m just frustrated with the medical system.
He called the other doctor who lied her ass off saying that she never said we were being sent to the other location for a thyroid test. Total bullshit, we know what we heard and we asked about it multiple times as it was repeated multiple times.
A location that will make up medical history, order redundant tests and lie like this cannot be a 4 star establishment.
Now I AM frustrated with the medical system, especially this establishment.
The techs were great, but the doctors are incompetent.

I went to the St. Louis Hills urgent care and had excellent service! They took me back right away and the paramedic listened to all my symptoms then consulted with the onsite dr. They ran a bunch of tests to rule out serious causes and I appreciate their thoroughness. I felt like they cared about getting it right and making me feel better. The office was also super clean and very efficient. I will definitely use this location again if needed.

Best urgent care I’ve ever been to. Had a sinus infection. Spent a total of 20 minutes there. Received a steroid shot and antibiotic prescription as was feeling better in a couple hours. Would recommend Total Access to anyone!

I have used this facility twice. It’s very clean. Both times, I had basically no wait. The first time they had my prescription ready for me when I checked out. The second time I had X-​rays done and the dr read them with me in my room within minutes. The dr and entire staff from beginning to end were so friendly and personable. I highly recommend this facility!

They were absolutely perfect! Apparently I had pneumonia, who knew? They were able to get me treated right at that location. All of them were so nice and so helpful.

Who slipped and fell on ice and cracked their head open… this guy! Who likes stitches and sprained toe… not this guy!
Having no choice but to go to urgent care to mend my cracked noggin I found this gem. First impressions are key and they made a great one. I called to check how busy and was greeted by kind professionals.
Once we arrived everyone from reception, x-​ray, nurse, and Dr were all amazing! They had the best bedside manner and were über patient with a big baby.
This location was very clean, well organized, and equipped with modern equipment.
While I have no intentions on returning, should I need medical care this will be my go to location. If not for my fear of needles and pain… I would visit more often.

No one likes being sick, especially when the symptoms get really bad on a weekday since normal family doctor’s offices aren’t open.
I needed to see the doctor, so I could get some medicine for this wicked cough that I got. Went to Unilocal for some help.
Found this urgent care facility and thought I’d give it a shot. Previous to my arrival, I filled out the online form to make checking in a little easier (less paperwork to fill out when you get there). When I got there on a Saturday morning, there wasn’t a single person waiting. The facility was very clean and well kept up. (I think this is a new location too).
I was shown to one of the rooms in about 10 mins. There’s a TV in the room to make the wait a little easier. I thought this was a nice touch, watched some Ocean’s Eleven while waiting for the doctor. The doctor was quick and knowledgeable. It was a very smooth process. They filled my prescription at there location, so I didn’t even have to go to a pharmacy. The wait when I got into the room was a little longer than expected though, but I’m sure by the time I drove and filled my prescription it probably would have been the same amount of time.
Would recommend this place, if you are looking to see a doctor on the weekends or can’t go see your regular general physician.

I went to the Urgent Care because by dr was unavailable and I injured my back. It was an overall positive experience. The staff was friendly, took X-​rays of my back and got me fixed up with a couple prescriptions to help while my back heals up.
My only gripe is that it seemed to take awhile for a dr to come see me, maybe 30 – 40 minutes, and I think I was the only one there when I walked in. But after that everything went at a good clip.
I would repeat if I needed urgent care again.

This place was amazing! The best medical care/​experience I’ve had in a long time. The doctors and staff were friendly, awesome and made me feel comfortable. I never felt rushed or like I was «just another patient» like you usually feel at your primary’s offic.
I actually found this place because I had went to another urgent care and they had a 2-​hour wait, so I called around. Total Access got me in right away. I ended up needing an IV for antibiotics and steriods, which they were able to do right there. I am NOT a fan of IV’s like most people, but there was a TV in the room, which was a great distraction. Once given the IV medicine, I felt better right away (which is saying a lot!). I also needed a CT, which they were able to do at the main office about 10 minutes away.
I was just really impressed with the level of care, the treatments and imaging they were able to provide in their office (s). Also they sent me home with medications at the main office which they had filled and ready for me at check out. Seeing as it was 9 pm, this was a great relief to be able to leave with prescriptions in hand, especially after everything I’d been through in the last few days.
I would (and already have!) recommend this place to anyone who needs medical services. I will definitely use them the next time I need medical care. I’d honestly rather go here than my primary since they can do so much more right there in the office.

I was battling flu like symptoms and couldn’t knock it after 2 weeks. I was felling miserable so I went to the Total Access Urgent Care (Chippewa location) on a Saturday morning and was seen immediately. After x-​rays and a quick diagnosis of pneumonia Dr. Nicholas Powers treated me immediately and I started to feel better after treatment. The staff was friendly and very helpful. The facility is nice and fairly new. I was feeling terrible and after leaving I felt like a different guy. I just want to say thanks to the staff for taking care of me and getting me on the road to recovery. I would recommend this location to anyone needing urgent care.
Thank you,
Kirk

Despite my injury, I had an extremely positive experience when I visited Total Access Urgent Care.
I expected to wait for hours, but to my surprise, I was in the X-​ray room in less than five minutes. *note: I did preregister online to save time with paperwork
The staff was engaged, communicative, friendly and knowledgeable. They all worked together to get me evaluated and released as quickly as possible.
I would definitely recommend this center to anyone who needs urgent care.

Let me start off by saying that I do not like going to the doctor. I pretty much avoid it as much as possible. That being said, I injured my foot pretty badly, and finally gave in and made a trip to this urgent care facility. The positive reviews of their other locations on Unilocal along with their new south city location being close to my home made this an easy choice.
Positives:
1. Pre-​registering online means less paperwork and time in the reception area.
2. The staff is so nice, from the front desk staff to the nurses and doctor (yep, saw an actual MD! my understanding is that this can be rare at urgent care facilities).
3. Quick visit. I entered the building, saw a doctor, had x-​rays done, and was treated and provided medication in under an hour.
4. I didn’t feel rushed around and the doctor was willing to answer all my questions (I had many).
5. Clean and new facility. TVs in each room. Free wifi (not that I even had a chance to use it because I was being treated so efficiently).
I wish I could find a primary care doctor this good!