Fast Track Urgent Care

As An out of towner, I looked for a quick care for my friend that had a very swollen arm and either a spider bite or a boil. Sounds gross, but he was in major pain. The doctor would not lance it, btw a huge boil by coming in contact with a house that had a staph infection family member. The doctor gave him two antibiotic scripts and sent him on his way. That was Sunday, today Tuesday he is still swollen and the boil is barely draining. So it’s either he continues to suffer for days or go find a local doctor and double pay for what the doctor a Fast Track should have done in the first place. So to make a long story shorter we had a bad weekend in St. Louis, a place I love. No insurance makes the incident even worse. Would by pass this place if you need anything more than a cold. Sad!

On a Sunday morning, I fell down the stairs and broke my ankle and foot. This urgent care gets 2 stars because I was seen relatively quickly. However, the medical assistant was completely clueless on how ankle braces and post-​op boots are supposed to fit (she tried to force the brace over the boot, instead of under — around my ankle). I was in too much pain to notice. The doctor either didn’t notice either or he didn’t care. I actually figured it out later after the initial dose of Vicodin wore off. The incorrect fitting gave absolutely no support.
A few weeks later, when attempting to resolve a claim for a bill I never received (my insurance was billed, but I never got a bill for my part), all I needed was to verify the payment address and my account number. You would think I was asking David Cross for change. 45 minutes and 3 people later, I got the needed information.

The reviews on here made me nervous to visit. Then the outside of the building looks like a cash checking place. I went inside though and it’s very nice. Just as clean, nice, and new as the urgent care facilities by my home in KC.
I’ve been here twice now in the past month for two separate issues. The wait was never very long. Less than 30 minutes each time to see the doctors.
The first doctor I had was a very eccentric and personable young woman. She listened well, gave an accurate diagnosis, and prescribed me what I expected to get. It was a great experience.
The visit today was similar. The doctor was very old and made me nervous again that he might be too old school to diagnose the right meds for my condition. I’ve had this problem before and had doctors who try to take the easy way out. He listened good too, made an accurate diagnosis, and also provided the meds I’ve got in the past and expected. He ended up being very personable too.
Overall, I would highly recommend this facility. I’m in St Louis several times a month and it was nice to find a place so close that is so professional. Much better experience than I’ve ever had at an ER. I will absolutely be coming back.

I came to find out from my primary care doctor that the x-​rays they took when I went to this urgent care place didn’t even show the injured area. I really wouldn’t trust them to handle any medical care for me, so my first trip there will definitely be my only trip there.

In and out in no time. I was here on a Sunday morning shortly after 10 when they opened. Excellent reception by the two ladies that greeted me when I walked in the door. My wait time was under 15 minutes. The physician was polite, concise and listened to my problems. We agreed on a treatment plan and I was out the door in under 45 from beginning to end. I would highly recommend this center for an urgent care situation.

The doctor was fast, kind, and provided the service we needed — providing antibiotics for my infant with an ear infection.
I am giving the facility two stars because of the harassment I received from a nurse for breastfeeding my baby in the waiting room. The right to nurse an infant in public — or anywhere the mother and child are otherwise authorized to be — is protected under MO state law. Instead, I was offered a paper drape as a cover and told I was «bothering others» — at the time, my family were the only people in the waiting room.
A health professional should be well aware of the benefits of breastfeeding, and if the man who had previously been in the waiting room had complained about an infant being fed, he should have been informed of the law — I should not have been harassed.
After the incident, I emailed the facility, and I have yet to hear back from them. Clearly, they do not care that their employees are harassing women for feeding their children.

I got here shortly after they opened on a Friday morning and the place was empty. Why am I still sitting in here almost an hour later waiting for the doctor??? Oh thank god good morning america is on the tv in this patient room for me to watch a pitbull concert in orlando. Wtf? Not coming back here.

I brought my sister here with a broken thumb and they were so kind and so welcoming from the front desk staff to the medical staff we were treated quickly by smiling faces! Thanks guys!

I am a fairly patient person but when it come to waiting almost 2 hours to be seen by a doctor and still waiting, I get a little irritated. All I need is a strep test so I can go home and rest. I won’t ever be back here.

I visited the doctor there because of a sinus infection I had, and was prescribed meds for it. I have really good insurance. A few weeks later, I returned because I was still coughing and spitting up stuff. I was turned away at the desk because they said I owed for a deductible.
I explained that I had not gotten a bill as of yet from them, and had no word from my insurance company. The woman at the desk just stared and made a noise as though she was contemplating the universe. I phoned my spouse who confirmed that I had not received a bill as of yet, and would pay any bill we receive upon payday – as usual. The woman was unconcerned.
I left knowing my health meant far less to them than my money. I went to St. Anthony’s urgent care in south county and was seen immediately with no co-​pay or mention of money. Despite the fact that fast-​track urgent care is less than two blocks from my house, I will never return, and I will make sure everyone I know is told about my experience at fast-​track.
incidentally, the waiting room was empty at fast-​track when I was turned away.

What a nice, convenient alternative to having to make a doctor’s appointment and wait when you can just walk right in to Urgent Care when your schedule allows. I chose this location because their website says every patient sees an actual doctor (not a nurse practitioner).
I walked right in, signed in at the desk, filled out some paper work and was in to see the doctor in about 5 minutes (keep in mind this was a Monday at 8 am, not sure if weekend visits would be so quick). The doctor was very nice and attentive. When he brought me my prescription he even told me that Schnucks Pharmacy provides this particular antibiotic for free. Nice (because I was intending to take it somewhere else)!
It’s wonderful to have this place so close to my house. Hours are 8 am — 8 pm.

My son fell and the cut on his head was a bit deep. I figured he needed a stitch or two. Not wanting to deal with the ER, I remembered this urgent care by my house. We arrived at 7:40, they closed at 8 and there was no one else waiting. The girl that worked at the front desk said they couldn’t help as the cut needed further examination by a machine that they didn’t have. I asked if she was a doctor and she said no. I asked to see the doctor and she brought out the office manager, also not a doctor, who confirmed the girl’s statement. I went to the ER and waited 6 hours for ONE stitch that took 5 minutes. No examination with a machine was required and the doctor at the hospital said he couldn’t imagine what they were taking about. Pretty sure those girls didn’t want to risk working one minute overtime. And the fact I couldn’t even speak to the doctor was ridiculous. I will never go back.

I called ahead of time to check on the wait time. There was no one waiting to be seen so I hopped in my car and went. After filling our a couple of pages if paperwork and waiting for about 15 minutes, I was seen by the doctor. He was very thorough in his assessment and very polite. I will definitely return if I need to!

I have never heard of Urgent care before until my boyfriend hurt his finger. Being a man he didnt want to go to the doctor. My mom told be about this Urgent care. They have xrays on sight and was able to get him in with a reasonable wait. A lot faster then his doctor would have. I would use Urgent Care again. Maybe next time with a less painful situation.

I work 14hr days and left early so I could have a chance of getting seen by this Urgent Care. I arrived before 8:00 and the door was unlocked, but when I walked in they informed me that they were closed. I even looked at the clock they had on the wall which said 7:55 and looked back at them. I was told to come back tomorrow. I know it was almost 8:00, but it was such a struggle for me to try and get their. They did not suggest a 24hr location or any apology. I cannot leave work early again and can’t afford a ER visit either. Seems like they are more interested in leaving early than helping people.

Went in with what I figured was a sinus infection. I had my daughter with me and the staff was very helpful. Check in was quick and I waited for about an hour before I was taken to a room. The doctor came in quickly once the nurse took my vitals. I would recommend them.

Went in to confirm a case of the Shingles, and aside from being right, had a great experience. Staff at the front desk is so helpful and very professional. I checked in at 5:45, finished new patient paperwork around 6:00 and was called back at 6:25. The nurse I worked with was very understanding and patient. Dr. Goldberg was educated, compassionate and helped me understand the condition thoroughly. I left with a better understanding and a prescription to help manage the rash. Great experience, would absolutely recommend the team at Fast Track.

I have been to urgent care places in the past, they serve a purpose. I was very pleased that this one was so close to my house and run so well. I went in on a Sunday afternoon. The person at the front desk was nice, waiting area was clean, nurse and doctor all very professional yet kind giving me clear instructions. If the chance happens that I need urgent care again I will go to Fast Track.

I feel like I live at this place. I should have their number on speed dial or at least in my phone…
I am one of those sad and pathetic individuals that still has no health insurance at the age of thirty. Booo… But when I compared the prices of private insurance or just popping in Urgent Care once or twice a year, it is actually cheaper for me to visit these guys.
My first visit was for bronchitis and it ran me $ 100. I was in and out in under an hour, the doctors and the receptionists were very approachable and I felt genuinely comfortable. The waiting area is clean and modern… only discouragement I encountered was from the trash-​talking Judge Judy on the telly… but in South City, what else do you expect?
Sadly, my bronchitis returned a week after I «healed.» I had to stumble back into Urgent Care… I was really depressed, thinking that I would have to drop another C-​note, however, for «follow-​up» visits, they only charged me $ 45! That made me super happy.
For those not having insurance, this place is a blessing for residents of south side.

Don’t pay attention to the hours posted on the website and out front. If they want to leave early, they will stop taking patients. That was my experience. No apology given.