I am a frequent guest of the Westin St. Louis, but have generally had the luck, as it were, to never go to the hotel restaurant(Clark Street Grill) for dinner, preferring to eat at more eclectic options in the city. If only I had kept that trend. I write this still sitting at my table, frustrated. I ordered a glass of wine 20 minutes ago. My dinner has already arrived, and I ordered that after my wine. Update: have just received my wine. Neither my dinner or my wine were served to me by my waitress, who introduced herself and has yet to be seen since. I wish I could blame it on a busy night for her, but I am in a sea of 15 tables and definitely I am the only table occupied. Service: horrible. Now for the food. Mind you, I very much have kept in context that this is no super-upscale dining experience. But when I order an arugula salad, with peaches, pecans, goat cheese, and balsamic, I expect it’s really not that hard to mess up. And yet the Clark Street Grill rose to the occasion. Have you ever tasted a soggy pecan? How do soggy pecans even occur? Do they soak them in flavor-sucking water or formaldehyde before serving them to poor unsuspecting patrons? I love peaches. I do not love biting into a peach slice, realizing it is HARD because it is still frozen, swallowing it in surprise, and getting brain freeze as an after effect. Seriously. I know it is not peach season– either take the salad with peaches off of your menu or at least ensure that they are thawed. The rest of the salad was fine. Given the overpriced nature of the rest of the menu, I declined to order a full entrée afterward, and decided to room service order something palatable(like crackers and peanut butter, which is literally foolproof). The service and the quality of food at the Clark Street Grill is horrible come dinner time. The only reason this gets 2 stars is because the breakfast is relatively good, particularly the buffet, and is a good deal for guests. I enjoy staying at the Westin St. Louis when here for work, but will not be resorting to dinner downstairs ever again.
Hugh g.
Classificação do local: 5 Wadsworth, IL
Mentioned that it was my wife’s birthday at breakfast. Not only did they comp her meal, they brought out this amazing plate of cake and berries
Michelle D.
Classificação do local: 3 Kansas City, MO
1 star each for the wine n beer. One star for the pepperoni pizza and the nasty meat ravioli. Just drove into town with 2 kids so not many options at 8:00pm. Would never come here if I had an option. Was in the hotel that we were staying at…
Eric D.
Classificação do local: 1 Pekin, IL
What a dump. Wife didnt feel very good so we stayed in for a meal. What was I thinking. WE ordered a couple drinks from the gnat infested bar and ordered an app and a «wood fired pizza». The app was a ravioli made in local, not to bad for reheated frozen! Then the pizza, well its basically a frozen pizza reheated with a couple slices of toamto and some fresh cheese. Awful, the worst. You have a million dollar kitchen and you serve frozen garbage! wont eat here ever again! Theres a reason no one eats at your place! ITSUCKS
Mike S.
Classificação do local: 4 Sylvania, OH
Inside the Westin. great food. best Gooey Butter Bar I have ever tasted, the dessert was so good that i ordered it 3 times in the 2 days I was there.
Tom B.
Classificação do local: 1 Blytheville, AR
The breakfast buffet is overpriced and the food is reminiscent of a school lunch room. The service was good, though.
Amanda H.
Classificação do local: 5 Reno, NV
We planned a large group event at Clark street grille and it was amazing. It was our third annual«Let’s do Lunch» event and it was the best one yet. The chef worked with me to create our own menu and even included our logo on it. The tables were set and ready for us to arrive. Our delicious food arrived quickly and was immediately followed by out checks. Given our short time limit, this event went without a hitch. The cake we ordered was beautiful and delicious! I would choose Clark Street Grill over and over again.
Jim W.
Classificação do local: 2 Saint Louis, MO
To me, a very limited, over priced menu. At our table we had pork chops, scallops, chicken, and salads. Everything was good, but just good, nothing more. The service was good.
Keith B.
Classificação do local: 2 Saint Louis, MO
It was a Clint Eastwood night… «The Good, the Bad, and the Ugly…» First, just to set the stage: We went to Clark Street Grill a couple of years ago and really enjoyed it. The vibe was fun, the food was great, and the wait-staff was excellent. We went back tonight on a TravelZoo coupon. Typically when we use these sorts of deals we see it as an opportunity to spend even more than we usually do on good food and drink… often the amount spent on the coupon just covers the gratuity. Tonight was a mixed bag, mostly disappointing. The good: The vodka martinis were good… expensive for St. Louis at $ 11.75 each, but it was Ketel One, so, «ok.» The French onion soup was decent, and at $ 6 a good value. My wife’s fillet was good… tender, had that funky taste of dry aged beef, although it could also have been«quick aged» with fish sauce… it was that sort of taste. No complaints either way… nice sear, would get the steak again. The bad: The Parmesan and pea risotto wasn’t… It was basically just boiled rice with some dairy tossed in, and some mostly crenated peas. No seasoning, no flavor… Blah! My wife’s garlic mashed potatoes weren’t… basically no garlic… and no seasoning. Blah! The ugly: My duck… or as my wife opined, «The Ugly Duckling.» Not only was there no taste of Garum Masala, but it was cooked medium well to well. About a minute after the hostess took our order I said to my wife, «Hey, they didn’t ask me how I wanted my duck!!» But then I figured that the default position for duck breast is mid-rare, so I didn’t fret… I should have. It was cooked through, gray, pretty dry… the very center of the middle had just a centimeter of slight pink.(The weird thing is that since duck breast is served sliced, you’d think the chef could see that it was really overdone and wouldn’t send it out.) The waiter asked how I liked it, and I told him it was over-cooked. He looked at it and agreed… said he’d pass the comment along to the chef. Later he returned, saw that there were several pieces left, asked if I wanted a box. I said, «No, I thought I’d save a few pieces for you to show the chef.» Waited quite a while, then he came back. «The chef agrees that it was overcooked and would like to offer you a complimentary dessert.» «That’s very kind,» I replied… «We’ll take it to go.» Then we waited… And the hostess came over and said, «So you didn’t like the duck?» «No, it was cooked completely through and gray.» «Can I offer you a complementary dessert?» «Our server already did so… thanks!» Then we waited some more… with only four tables filled in the entire dining room.(We’re talking a fudge brownie here, not exactly something requiring a lot of prep to stick in a to-go box.) Finally we just left without the brownie. One more thing: I asked for a glass of the house Pinot Noir with my duck. Later my wife asked for a glass of house Cab with her steak… At that point the server informed us that they didn’t really have a «house Cab,» but that they had a nice Cab by the glass… He asked if we wanted the six or the nine ounce pour. We went for the nine, lushes that we are. My «house» Pinot was $ 21.50, and my wife’s «nice Cab» was $ 16.50. Admittedly, this was for nine ounces, but to add insult to injury both of us felt that the wines were mediocre… Not bad, mind you, just not much different than you might get at a chain restaurant. If the purpose of offering a TravelZoo coupon is to bring in folks who might otherwise not come, and entice them to return full-fare, I’m afraid the Clark Street Grill missed the mark tonight… We won’t be back, with or without a coupon.
Doug G.
Classificação do local: 3 St. Charles, MO
Very bad service. Two orders were messed up and waited 30 minutes just for our check. Did I mention we were the only table in the restaurant? The food was good but the service was less than appealing.
Walter H.
Classificação do local: 2 Saint Louis, MO
We had a Travelzoo package $ 55 for $ 110 worth of food and drinks which included 2 entrees of $ 40 or less and 2 drinks of $ 15 or less. Appetizers were extra. When we arrived it seemed the staff was a little frantic and uncertain about who was doing what. We were seated and 10 minutes later the hostess came back and took our drink order. When she came back with the drinks the server showed up and they argued about who’s table it was. After they finished the server asked us «can I get you a drink to start», I looked at her and then the drinks we had just received and said, «we have them, can you tell me the soup of the day?» Her response was, «I don’t know let me check». She disappeared from sight for 20 minutes and when she came back she asked if we had decided. I reminded her we had asked about what the soup was and she said«oh yea, I forgot». I told her we had asked the chef and he told us «chicken vegetable». We ordered chicken vegetable and onion soup. When they came mine was southwest chicken with corn and very heavy on the cumin and chili powder. So they don’t know what they are serving. The entrée’s we ordered were the duck and beef tenderloin. They were both fine and came with one side but without the coupon from Travelzoo, it would not have been worth the money. Overall, way over priced and terrible service, they all need some training.
Bill W.
Classificação do local: 4 Downtown, Saint Louis, MO
Would have given this $$$$ based on serving sizes but based on the prices $$$ The portions are very small on the Flatiron and the Salmon which are the two dishes my guest and I had. The food is pretty good, just a small portion for a lot of money which will make me just stick to appetizers and beer when I go before or after a Cards game. Also, you will get to see some baseball players from the visiting team here about an hour after game time.(providing it’s not the last game of the series)
Paula P.
Classificação do local: 3 Las Vegas, NV
This is located within the Westin Hotel. I was steered toward a bar table rather than a dining room table, therefore I had the bar menu instead of the lunch menu. It was ok, but not a whole lot of selection. For all I know, the lunch menu was the same, but my gut says no. If I come back here, I’ll see and report accordingly. I had a simple bacon cheeseburger, and it was fine. I did like that it was a decent-sized patty instead of a little hockey puck. Server was extremely nice, but also extremely slow. I’ll give this place another chance next time I’m in town.
Dorothy b.
Classificação do local: 2 Dallas, TX
As everyone says, this is inside the Westin Hotel. If you happen to be staying there and are without a car, you might dine here for the sheer convenience of it. I went in for lunch prior to a meeting for a quick bite with a colleague. We both ordered salads with flank steak.($ 18 each for a salad.) Mine was supposed to come with ricotta, almonds and strawberries with my steak prepared to Medium. When my salad arrived it had tomatoes & cucumbers — no almonds, ricotta, strawberries. The steak was medium rare(and my colleagues was medium). What gives? Anyway, not a big deal, I called the waiter over and informed him. He quickly took it back to the bar and conferred with oh, five other people about my salad. Then he came back a few moments later with a salad with four pieces of meat(original salad had around 6 – 7 pieces), strawberries, walnuts and goat cheese. I gave up and ate it. I didn’t dare send it back again. I was hungry and in kind of a rush. He never came back to ask if everything was OK, only to ask if we wanted dessert. The food was average and the service was pretty poor. I will probably have to eat there again but at least I’ll have lowered my expectations.
Kathi M.
Classificação do local: 2 Ballwin, MO
This establishment is inside the hotel. If you are staying here and convenience forces you to eat here, you will not suffer but you will be oh so very underwhelmed. It is an empty venue and with my Groupon in hand we dined. I had the recommended«grilled bone-in pork chop with apple & dried cherry chutney, dijon mustard sauce($ 24.) It was average, at best. It didn’t taste bad but I could not feel more unimpressed with a meal. My husband«grilled new york strip, sage butter($ 30.) He also thought it was very average. The food filled you, it wasn’t horrible, that’s it. Meh. Not the best qualifications for going out to eat, let alone a date night. I always hate putting the negative things down for a review but this place is not worth anyone’s time or tummies. TLDR: If you are staying at the hotel, your pocketbook might suffer a bit but convenience should be your ONLY reason to eat here. If you have a car rented, you should be driving somewhere else to eat! So many WAY better places for the same or less price in the area.
Nicholas G.
Classificação do local: 2 Mason, OH
I decided at the last minute to make a later dinner reservation for my birthday. We arrived at 8 on a Wednesday night and there were about 6 or 7 other tables of people seated. Even though there were multiple people going around refilling waters and busing tables, there was only 1 waiter. He was doing his best to keep up, but it was obvious that they were understaffed. I had a nice glass of Riesling to start out the night. We weren’t incredibly hungry so we decided to forgo appetizers or salads and go straight to the main course. I decided to go with the grilled bone-in pork chop with apple and dried cherry chutney. The pork was juicy and tender and chutney was definitely a worthy addition. For the side, I ordered the red wine braised mushrooms. This was a huge portion of mushrooms, but the flavor of the red wine was overpowering and I didn’t really enjoy them. My partner initially ordered the herb stuffed wing tip chicken breast, but unfortunately they were out of the chicken and he settled for the pork as well. This was disappointing since I was looking forward to trying the chicken to get a better sampling of their food. Instead of the mushrooms, he went with the roasted garlic mash. They had a strong garlic flavor(which is good), but the potato itself seemed ordinary. For the price, I wasn’t particularly impressed. There are so many good restaurants downtown and I don’t have time or money to waste on ones that aren’t spectacular. If you are staying in the Westin, I think this might be a good option. For locals, it isn’t worth the trip IMO.
Mike P.
Classificação do local: 3 Des Moines, IA
It’s 10:30PM and I just finished walking from the Scottrade Center after witnessing a St. Louis Blues game. I don’t know St. Louis very well and I’m sure as hell not going to wander into unknown neighborhoods at night. I’m staying at the Westin so Clark Street Grill located in my hotel is an obvious choice. The restaurant has maybe ten well dressed customers dining or drinking. This shouldn’t take long to get some food and get to bed. I drove from Kansas City at 5AM this morning. My waitress seems lost. Five minutes to bring water, five more minutes to take my order. Wow, twenty minutes have passed before my turkey club arrives. It tastes okay and the fries are crispy. Average tasting for $ 12.00. Waiting for check. Waitress seems lost. My check is finally here and I don’t receive a «thank you» from waitress. I leave a two dollar tip to reflect my experience. Good night.
Kim P.
Classificação do local: 4 Pasadena, CA
It’s inside the Westin hotel and right next to Busch Stadium where the Cardinals play. Parking is not cheap but I think it can be validated from your receipt. I was a guest at the hotel and dined here for breakfast and it was exceptional! The coffee was 3 $ which is expensive but typical for an SPG hotel restaurant. The food and service was fantastic! There was also a good night life scene the night before. Very expensive… typical SPG hotel restaurant… prolly wouldn’t go there if I weren’t staying at the hotel… but would love to stay at the hotel again. No complaints!
Kelly R.
Classificação do local: 4 Saint Louis, MO
It makes me sad that the last review for this place was nearly 2 years ago, but I can’t say I’m too surprised. This place is hidden! The only reason my husband even knew about it was because they were part of the 2010 Downtown Restaurant Week and their menu caught my eye in a big way. I made reservations for a Friday evening because it was a Friday evening and I figured I had to! I think in hindsight, we didn’t need to. There were only a handful of people in the restaurant which had me a little nervous, but it also made for super attentive servers and pretty great ambiance and atmosphere. The restaurant has a very urban, warehouse feel, but have dressed it up to create a pretty fancy place. The attire is casual dressy and I saw a little bit of everything. There were candles and linens on all the tables to create a romantic experience. Our server was always there when we needed her and even the GM or possibly the owner came up and asked how our meal was. As for the meal, it was delectable! My husband and I got the same first course because it was too amazing to pass up. Good choice. It was a 4-cheese, lobster ravioli in a super creamy garlic sauce. Holy amazing, Batman! Honestly, the appetizer is what drove me to this place initially. It did not disappoint. First time I’d ever really had lobster and I’m not a seafood person, but it was perfectly cooked where it was the perfect texture and the flavor was very full, but not overwhelming. Our main entrees were also wonderful. I had the chicken spinach penne which wasn’t anything too different, but the flavors were really rich and enjoyable. There was enough for me to have eaten my full on Friday, and still have enough for lunch for both me and my husband the next day. My husband’s didn’t last that long. He had the grilled flat iron steak with garlic mashed potatoes. It was one of the best steaks he said he’s had and the potatoes were whipped, light, and creamy to perfection. For dessert, he got the chocolate cake and I got the gooey butter bars. I say that, but we basically ate from each others plates enough not to put a label on who ordered what. The cake was HUGE! I expected our portions to be a bit on the small side considering the DRW deal, but I was so wrong. The gooey butter bars were also very toffee flavored which was a really interesting take on that particular item. I’ve never had one quite like it and have to say, it was one of the better bars I’ve had from a restaurant. We left feeling full and extremely satisfied with our choice. Now, I didn’t give it 5 stars for one main reason. I’ve seen their regular menu and it’s not very extensive, nor do I think the prices are as reasonable as I think they should be. We got a great deal with DRW, but if we hadn’t been able to get all that food for just $ 25 a person, I’m not sure we’d go back. It was a great experience, but I’m not sure we’ll feel comfortable spending that kind of money, or more, on the same menu items offered to us last week. I also realize this restaurant is located in one of the more expensive hotels, so they are doing a good job playing to their market. However, I don’t think they get a whole lot of downtown business otherwise. I would love to be wrong about that, though. If my husband and I are looking for a fancy dinner somewhere down the road, I would gladly make the trip downtown to the Westin across from the ballpark for another helping of those lobster raviolis!
Nate S.
Classificação do local: 2 Paradise Valley, AZ
I’ve eaten breakfast/lunch here three times and I’m not impressed. It was the only option without walking downtown in the sweltering humidity. It’s pricey, and while the food is decent, I’d go elsewhere. The staff is friendly but I found myself waiting for service too often. Next time I’ll cab it downtown.