Dr Detail

Beware of this place! The owner is very shady. I’m not sure this is a legitimate business. Take your money and your car elsewhere. Use caution!

DON’T GO HERE FOR BASIC WASH — YOU WILL BE PRICE-​GOUGED. I normally get my car hand-​washed in central Houston. No matter where I go… Splash, Aqua, Soap… etc…the prices are similar for basic wash with interior wipe-​down — $ 18 – 22. So when I went to Dr. Detail today I didn’t ask the price but expected it to be competitively-​priced. I was SHOCKED when I was asked to pay $ 39.99. I asked if they Armor-All’ed the interior. Nope — basic wipe-​down. I told the lady gleefully taking my $ 40 (Betty) that the price was double what I normally pay and that the price is outrageous, and she said «it’s competitively-​priced for out here» and «you should have asked the price before the work was done». Well, I didn’t ask the price because I expected it to be fair. SO BUYER BEWARE… THE PRICE IS AN ASTRONOMICAL $ 39.99 for a BASIC HAND WASH with basic interior wipe-down…that took about 15 minutes to complete. I don’t patronize businesses that price-​gouge unsuspecting customers so of course I won’t be back to patronize this «business».

Went there for paintless dent repair and was quoted 500 bucks for about 20 small dents. When we came by to pick the car up, it changed to 900 with no warning or explanation. We never got a phone call authorizing the huge increase. Then you deal with a rude owner. NEVER do business with these guys!

Let me say right up front that this is a car detail business, and to that end I’m sure they are very good. However, as a motorcycle detail shop, they need a little more experience.
I brought my 2007 Harley Street Glide in for a detail & got a 2^nd rate wash & wax. After more than 2 hours waiting they informed me the job was complete. Well, the girl who did this work didn’t know very much about bike detail as the mirrors were not clean, there was tar on one of the pipes that she missed & generally little spots of wax that I had to remove when I got home.
Although the owner David was very friendly, I just felt I should have received a better job for $ 85.00…but then again the old saying is true. you get what you pay for… DONT TAKE YOUR BIKE HERE!

I normally get my car done at Lopez car wash but this place was closer so I thought I would try it.
Never again with my car go here. They left my car greasy and my windows and dash are all smudgy. They took the color off my emblem on my steering wheel. They left white wax residue all over the car.
I also had my seats done and my seats were soaking wet. He told me to leave the windows cracked or down during the day (when it’s not raining or parked under a cover)
Well 4 days later they SMELL like MOLD and they still feel damp to me
I’m going to have to pay 130+ to get it all redone because they messed it up. He offered to redo the seats but why would I want them to mess it up even more?
I talked to David and he was not helpful. Told me it was my fault.
Do not go here unless you want a wet butt and and a smelly car!

This is my go to when my husband can’t take care of my car. David and his staff always do a great job! They go above and beyond to make sure they can take care of my needs. David even offered to drive me back to work so I didn’t have to wait.
His shop is customer friendly with several locations to relax while you wait. It’s in a great location and easy to get to. I would highly recommend taking your car to Dr. Detail for any of your needs.
Keep up the great job guys!

No complains here they did what they are supposed to do an in now days that is pretty amazing, in a world where standars are so low, keep the good work guys

This place did an excellent job on my headlights before I could not see the lines on the road at all. And now I can see again I was told by other shops to buy new lenses I looked them up they were about $ 200 for a set. Then I was with a friend of mine and he got a rock chip on his 2012 f-​150 then he and I came here got it repaired it looked like it never happened I could not see it anymore. And the owner «Popeye» he is vary friendly and he’s short sweet to the point I like that. So later on I decide to bring my 1999 ford contour lx here to get the headlights cleaned up they were so bad I said to myself that if this shop can’t get them back like new again then I’ll just have to buy new lenses. But they did such an amazing job that my car looks like I just picked it up from the show room yesterday, I thanked the lady that did it more then once and told her she saved me $ 200. Only spent $ 54 on this money well spent.
Well don’t let just words tell you how awesome they are see for yourself. When you stop by ask for «Popeye».

Love this place. Jeff, I think is his name was very professional and kind. I would highly recommend Dr Detail for any dent removal or rock chip work. I will definitely be back.

One star is a compliment. David is nice, personable and sometimes funny. His business savvy is weak.
I stopped in for some rock chip repairs and left with a cracked windshield. No sense of responsibility. In fact he admitted that they didn’t even repair the rock chip that the crack was predicated on. But he billed me for it?!
Moving on. This is what attorneys are for.

I have been bringing my Cadillac here for about 3 year, and they always do and incredible job, I get the «911» service. That’s the best they do.
They found a dent on my door that a shopping cart did during the rain they told me they could fix it for $ 65 that’s a deal, paintless dent repair.
If you have not checked them out, drive down and check them out, trust me it’s worth it. Ask for Betty she’s the best.

After our long road trip my car was in much need of some cleaning. A recommendation from a local window tinter brought us here. We were told to see «Popeye».
So when we dropped off our car off we were asked a few questions to make sure we had all our belongings, it went something like this,
Do you have your wallet?
Your phone?
Your gun?“
Yikes! Yep, we’re definitely in Texas.
Popeye did an awesome job. It was super clean and I left very happy. Highly recommend.

The owner, was very friendly when I came in for a pointless dent repair. Was very upfront with the cost (which was right in line with what I expected after some google research). $ 85 for a nice size door ding that I have nobody to blame for but myself! Dangit.
Got my car cleaned up while I was there and grabbed some BBQ at Corkscrew next door. All in all, very satisfied!

My wife and I have been here twice. If I had read the reviews beforehand, I might have never gone.
This place is AMAZING, a gem, tucked away on a street without all the traffic of Rayford/​Sawdust. They were affordable (we paid about $ 55 total), and the owner was very friendly and engaging.
His team took care of our 2010 Ford Escape as if it were a 2014 Tesla — it was immaculate and remarkably fast.
Having come from Orange County, California, I think I was spoiled — where every car wash has to perform, or die a horrible death. I thought I was going to live a life of car sadness, especially after paying through the teeth for that big car wash on Rayford/​Sawdust (next to Whataburger) and having a horrible experience there… but that’s another story, and another review.
Bottom line — I’m so glad I tried Dr. Detail, and I would happily return.
(Next time I’m getting some BBQ, since they’re literally NEXT door to Corkscrew.)

About a month ago i was washing my truck (full size 4-​dr dodge) i noticed something on the right passenger side… it appeared to be dirt… it didnt wash off. I spoke with Betty from Dr detail… she walked over, picked up my truck. several hours later Betty brought my truck back… all I can say is WOW! Truck was completely cleaned and detailed. I was impressed. The so called «dirt» was actually concrete splashed up… they were able to remove all of it without damaging the paint! Thanks all especially Betty! Customer for life… thanks again David

STAY AWAY! Rude employee, belligerent owner, all around trashy people. You are better off going elsewhere.

I have 2 experiences with dr detail now and neither have been overwhelming. Let me preface my review by saying that I am a perfectionist when it comes to my vehicles and I hold anyone working on them to the same standard.
Exp. 1– Paid to have window tint done on my moms Acura TL as a gift. When I saw the work dine it looked like an amateur had done it. There were large pieces of trash, bubbles, and misalignment of the film where it didn’t cover the whole glass. I used to tint windows so I do understand there is a certain level of debris that is almost impossible to avoid unless you are installing in a clean room. This debris, however, could have been easily removed once noticed on the squeegee stage. Bubbles usually go away with time and these did. The misalignment issue was on the rear quarter glasses and was told that’s the best that could be done after redoing it the second time. After looking at other TL’s with tint, and not seeing this, I refused to accept and went back for the third time. Problem finally solved.
Exp.-2 brought my new tundra up there for hand wash and wax. I was not too happy when I came to pick it up (after only 30 minutes in their possession which should have been a huge red flag). They put this slimy shine all over everything plastic and it looked awful. It was streaked all over the plastic and there was a fine mist of it all over the waxed paint. There was also quite a few spots left in the paint where they didn’t wipe off all the wax. I had the guy come out and fix everything, but I felt pretty uncomfortable having to point all this out. When I got home I decided to give it a real thorough look over and was pretty hot when I discovered. They hadn’t waxed the roof. It was covered in water spots where it hadn’t been dried either. There were also quite a few areas where dried wax was left in spots and crevices. I called him to complain and he told me to bring it back. I live 20 min drive away and didn’t have time at that point.
On the positive side they work quick and are willing to fix their errors which warrants the 3 star rating. I am amazed though that they have been in business this long and are turning out that kind of work. Having worked in this industry in the past, I understand what it takes to do quality work. They really need to reevaluate their business model.