House of POp

Go here to get yer do done! Thanks for fixing me up today Doug!
Great atmosphere, vibe and people. Most importantly– professional and skilled.

«I love love love house of pop! Melissa is my stylist and does a fantastic job, I have a short pixie cut and both times I’ve gone in she talks to me about how id like it cut and styled, what I did or didn’t like with how it grew out etc. The whole staff is fantastic, very friendly and genuine.»

Nothing but rave reviews brought me to House of Pop and I hate to go against the grain but my cut was a complete mess. Perhaps the style I requested was too traditional but it was chunky, uneven and very poorly layered. Immediately went to the mall to have it fixed and the stylist said she never would’ve let anyone out of her chair like that. And her cut cost roughly half of what HoP charged.

FINALLY a salon in Spokane that makes me feel like I’m back at my salon in San Francisco! Professional and talented team who I’m completely confident in! Yes!

Excellent service. Trendy cool vibe. Jerrold did an AMAZING job on my hair!!! I’ll be back soon!

I’m actually sad to post such a low review, but I just have to share about my experience. I’ve heard nothing but good things about this place, and even the reviews on here are all positive. Maybe I’m the only person who feels this way, but nonetheless I want people to know, my experience was disappointing.
I first want to say that this place is super cute and the customer service was great, everyone was nice and friendly from the moment I called to make my appointment, so they definitely have that going for them. However even after 3 weeks of trying to adjust to my «new» hair, I really am so disappointed with it.
I went in with a blunt bob, and a blonde ombré with my natural color on top. I felt like my hair was more brown than it was blonde and I really wanted a pretty drastic color change so that my hair would be almost platinum with an ashy tone. Considering I already had blonde in my hair, and my natural color is light brown, I didn’t think this was too much to ask. I came in with pictures of what I was wanting and repeated myself over and over to make sure it was clear what I was going for. Jerrold was the one coloring and cutting my hair, and he assured me that highlights were the best route instead of all over color-​which I was open to, thinking I could trust his professional opinion. Then after over 3 hours of highlights, my hair was dried and styled and it was not anywhere even remotely close to what I was looking for, in fact my hair looked exactly the same to me.
I was honest with him and told him everything I felt, he was very understanding and made it clear to me that he wanted me to schedule a re-​do to fix it. So I did schedule one for the following week. I came back and spent another 2 hours sitting for more highlights, and when it was finished, I once again felt that it looked exactly the same, literally there was no improvement. My hair still now looks like it has a blonde ombré, and the majority color is a light brown. My hair also still has the yellowy tone, which like I said in the beginning was the opposite of what I was going for.
He must have know that I was going to be disappointed with the outcome, because when it was finished he told me that in order to get what I originally wanted that I needed to do an all-​over color, which in his words would be «$ 40-​$ 50 an hour, with two sessions, at 3 – 5 hours EACH». Ummmm what? So you’re telling me, that to do what I originally asked you to do, it’s not only going to cost me more time, but upwards of $ 500? When I’ve already given you a big chunk of money and 5 hours of my time to look like I never even got my hair done. Sorry, but no way.
Unfortunately for this company, I have 3 friends who are looking for a new salon, and were eager to hear my feedback about House of Pop. And though the atmosphere was great, and the people were kind and friendly, they simply did a poor job with my hair and I would not recommend them.
One other thought, I don’t know if it’s customary for salons to do «add-​ons» without telling you how much it will cost, but when I got my bill it was way more than I expected because he had done extra things to my hair which he failed to communicate would cost more. I honestly probably would’ve complied but at least I would’ve had the option if for some reason I couldn’t have afforded it.
Will be taking my business elsewhere.

I always go to get my hair cut my Jerrold and every time he cuts my hair I love it. Everyone there is so nice and so talented. They are all great stylists and know how to cut and style hair. Favorite salon to go to!

Thankful to have found this great salon. Mattie did an awesome job with my new look and offered some styling tips. Hot towel on the neck while shampooing was a nice touch. I’ve got this place programmed in my phone and ready to be a staple. It’s such a gem of a place!

I love my hair cut from Jaime. I have never loved my hair this much in my life. After the cut and blowout I felt like my hair had never looked so good. The owners were there and came to say hi and thanked me for coming in. How a place can be so cool and yet so welcoming I have no idea but they pull it off. I will recommend them to everyone I know and will 100% be back for my next cut.

Omg by far the most amazing place I have ever been to get my hair done! I personally go to Jerrold and he is incredible! Douglas the owner is so nice and so incredibly talented! The whole staff there is just amazing they actually care about you and want you to have the look you’ve been wanting! I HIGHLY recommend this place

I love House of POp. I just got my second cut done by Christine (I also had a neck trim between cuts) and I can’t recommend this place highly enough. Real talk: I have a pixie right now because I had a hideous cut somewhere else that forced me to go shorter. I had all but given up on finding a great salon in Spokane as a newer resident. I’ll never have to worry about my hair again! Their customer service is fantastic also.
Get ready for skilled stylists that are ready to work with your personal style goals or offer great tips on styling your cut at home. I always look and feel like a million bucks after being here. :)

Jerrold is the only person that is allowed to touch my hair!!! He is caring talented and entertaining.

From my very first haircut with Douglas 10 years ago — available due to a rare, last-​minute opening — I was hooked… and mesmerized, leading me to remain a constant on his books, ever since. Never before that day had I experienced, nor received, such precision in a haircut, not to mention the cut staying just a beautiful, as it grew out in between appointments. His implementation and *understanding* of cutting to the unique structure, bones, and features of the individual client is unsurpassed and only one of the qualities that places him in a category all his own. Without a doubt, Douglas has raised the proverbial bar in his craft, and continues to do so. He remains progressive, believes in and offers continuing education to his Team, and is truly one of a kind.
The atmosphere at House of POp is transforming; looking and feeling as though you’ve walked straight onto the pages of a magazine, the moment you walk through the studio door. It is simply elegant and elegantly simple, crisp, white, music-​filled, and chic. Your visit to House of POp will be pleasantly memorable, and you will want to return again, and again.

Um, ok, so this place rocks. Super cool vibe right away from everyone there. Made an appointment online (awesome) and Christine was ready to go when I got there. Very friendly and relaxed — great experience. The cut came out great and I’ll be back without question. Kudos to creating a terrific environment and hiring great people. Thanks!

Seriously, this is the only place on the planet I trust with my hair. I have been seeing stylists here from the day they opened and even before that at previous establishments. I have super thick dyed blond hair and they always make me come out looking like a supermodel. I have tried to replicate the work that they do at other salons throughout the country, but have been unable to find someone as talented as these guys. Douglas and his staff have been able to create something very special here in Spokane. I highly suggest checking them out whether it’s for just a simple trim or a full foil and makeover. This place is not stuffy whatsoever. They’ll serve you coffee in a mug from the movie gremlins and make you feel like 1 million bucks.

If you are tired of guessing what will look good on you, then let House of POp craft your hair to your face. You will not regret making this move. They are hair wizards! I can literally wash and let my hair air dry, and still I get people asking me who does my hair! I think that is the mark of a fantastic cut.

Urban, modern, approachable, and unfailingly cool.
The reasons why House of POp is my new favorite Spokane salon–
1) Killer cuts, color and blowouts. They gave me multiple go-​to looks and tips on styling. Competent in their craft!
2) Atmosphere. Phenomenal music playlists and a bright, clean space make me happy. All the products they used for me had fresh scents (not reeking of chemicals like other places).
3) Overall Attitude… If you like a little bravado, sex appeal and attentiveness. (They are very proud of their brand and they will help you keep tabs on your meter).

Mattie Kay is amazing. Every time I see her, I am so thrilled with my hair! Everyone at House of Pop is friendly, professional, and fabulous. We love them so much, the whole family only goes to HoP now.

Doug did a fantastic short cut for my mom who is transitioning to gray. Nice staff– willing to fit her in last minute on a Saturday due to a cancellation. Love the build out and music too. The prices are more San Francisco than Spokane, but they are aiming high.

I followed Mattie Kay Tull here and will for sure be returning as long as she is there!