Glen Dow Academy of Hair Design

It took a while for someone to acknowledge me once i arrived for my appointment. Their was about 4 gals and 1 gentlemen at the reception area, some seemed to be helping another client and others were simply chatting among themselves. I did hear cursing a couple times which definitely seems inappropriate to me and was really contemplating if i should keep standing there or just leave and not come back but, i decided to shrug it off and make my appointment time. When i headed out to pay and leave, I was greeted at the reception area with different personnel than when i first arrived. They were very friendly and quick at getting my payment, asking how everything went, and scheduling my next appt. First time coming into Glen Dow so, I was paired with Melonie and i really enjoyed her work and overall company. She explained to me how the services worked at Glen Dow, what services are offered, step by step instruction while she was working on my nails, and the training/​hours in order to receive certification in their chosen fields. I will definitely come back and give this place another try, mainly due to the warm welcome & great service Melonie and her supervisor provided me. It does take time to work on ones nails while you are a student but, i understood the time it would take when i sat down and overall Melonie did an awesome job on my nails and took my critiques very well as far as the length i wanted and if i wanted her to redo a nail if i didn’t like how it came out. I did hear a lot of complaint and felt as though some clients were frustrated because they did not know and or understand their service would take 2 – 3 hours (these are students training so they need the extra time to practice, some clients just didn’t understand that). May i recommend letting them know of this time before they book their appointment, this will definitely avoid frustration if they plan on scheduling during their lunch hour. I did like the facility and how it was broken into sections for each student to learn their chosen field, comfortably.

My experience at Glen Dow was horrible. They use inferior products. I developed an allergy to the cheap acrylic. When I had my acrylic nails removed every nail bed was cracked.
The owner tries to great every client. He met me three times & didn’t remember me. He hovers over his students. He is demeaning to his students in front of clients. The price is right, the students are fabulous. The owner and his products are sub-​standard.