Peninsula Pines Apartments

Rented a two bedroom (with a cat) for 5 years. Have a friend who wanted to move in so we wanted a three bedroom. Went to talk to the management in May 2015 about the possibility of a three bedroom becoming available. We were told that three units were coming up and while they couldn’t guarantee it, they felt there was a very strong possibility of one becoming available in the fall. We liked the neighborhood and preferred to stay so we decided to take our chances. Our lease was up in July and since we weren’t signing a year lease but a 3 month lease as we waited for the three bedroom, they charged us an extra $ 400 a month, even though we were trying to stay in the complex. We checked back every few weeks to check on availability. Finally in the beginning of October we were told that one would be available. Then we were told by the office manager that she just found out that our cat would not be allowed. They have changed to a no pet policy and if we stay in our current apartment the cat can stay but wouldn’t be allowed in the new apartment. REALLY ??? You couldn’t tell us this any of the numerous times we talked about this ?? Then we’re told that the same think happened to another tenant a few weeks earlier. So which story is true — that you just found out or that you knew for a couple of weeks? After we gave our notice because we weren’t getting rid of our cat they were VERY rude to us until we moved out. Asked about the walk through and was told it couldn’t happen on a Saturday because the one girl doesn’t work on Saturdays. This is the same person who told us on a Saturday that the apartment had become available. The management lies and is RUDE !!!

The apartment itself is nice and quiet. But you need to deal with the manager in the rental office. She is not responsible, not respective, not professional.

Very nice apartments and quiet neighborhood.
This apartment complex is surrounded by grocery stores and has a lot of convenient places needed to run errands (i.e. Wells Fargo, Safeway, USPS, etc.).
Although gated, the place doesn’t ever close its gates due to a maintenance problem. However, around the evening times (when he is needed most), there is a guard that sits in his little office next to the gate and monitors the incoming cars.
Parking is very limited here. Each resident is allowed to have one designated parking space and one space that is a free-​for-​all. If you are a guest, don’t even think about parking here. Bite the bullet and park on the street outside of the apartment complex. If you choose to park in the parking lot without a permit, get ready to find a huge orange sticker on your car that gives you a warning. Oh, and btw. That sticker isn’t easy to take off.
The interior design of the apartments is nice. Carpet throughout, except for the kitchen and bathrooms of course. There is no air-​conditioning. But who would need it in South San Francisco? There is a fireplace, which is a nice touch. And the apartments also have a small gym, a pool, and a communal laundry room.
Is it pricey? Of course. But what isn’t in San Francisco? The apartments are about 5 minutes away from the freeway, which is easy access to 101 North/​South or 280 North/​South.
Hope all of this helps. And good luck.
The management staff could use some customer service coaching. But you rarely need to talk to them. Make it a goal not to talk to them, actually. And you will be fine.

worst and not professional staff! They are saying every day different information. I wasted my time and money to get there because they said me that they have available apartments! In one day when I was in the way to peninsula pain they called me back and said another information! Completely mess!

I moved here in 2012 and I must say that I love my apartment. I have never had any major issues. The complex is clean and quiet… all I require. The staff is great, they throw a BBQ every year for the residents with food and great prizes. They recently had breakfast to go at the front gate with bagels and coffee… extra awesome. I’ve never had any mold and they tell you what to do to prevent any at move in… I guess I paid attention. They are strict on parking but thats what I want, I dont people who shouldnt be parked on the property taking up the spaces I could be using. Im happy with my choice to live here… who can beat a grocery store right outside the gates. This complex is OK with me!!!

ZERO STARS WORSE PLACE I EVER LIVED. SO DISRESPECTED BY THE MANAGERS This is a nice area and the apartment was really nice but the managers really suck. They towed my van for being an inch over the line. The lady was very rude and screamed at me and my boyfriend for asking her why she towed the car. The two ladies in the office are rude as hell and are all over you and your business. They once complained about my son who was 10 years old and who was just walking home from school for laughing so loud with his friends in the middle of the day. Another thing is when it was time for my lease to be renewed they raise my rent up $ 400 in one year, I always paid my rent on time never once late. They must have really wanted us out of there. The manager and her assistant are not nice people and will be all in your business. I feel bad for the people that live here because one false move and they will raise your rent ridiculously high. So don’t complain about anything. I hate this place.

this complex isn’t getting the feedback it deserves. most of the people living here are young families (parents being in their early to late 30s) and they probably don’t use Unilocal.granted, a lot of the reviews are probably from 20-​somethings who are just beginning to live on their own.
I currently rent a 1-​bedroom from peninsula pines. the interior is very clean and the grounds are very well-​maintained. the staff has always been very friendly to me. it’s a quiet, safe location and my neighbors have all been pleasant.

I can’t wait to move OUT.
My lease ends the end of Jan, and I’m already looking at new places and totally ok with paying double rent for Jan because this place sucks!
I have to preface it by saying I got transferred for work from LA and had to find a place in the Bay Area to live essentially in 2 days. I was unfamiliar with the area and at the time didn’t know if I would be living here alone or if my boyfriend would get a job and be moving with me. I looked at a bunch of places, and this was the best of a bad group. Now having lived here for almost 6 months, I do not look forward to coming home and we can’t wait to move.
The biggest issue is it is loud in all the wrong ways (kids, car alarms) and not suited for a young professional couple.
Pros: close to city, easy to rent, safe, remodeled inside apartment so appears cute.
Cons: hella noisy neighbors, very thin walls, daycare/​kids running all over the place (I work from home a lot — this is annoying to hear), no visitor parking, coin op laundry that eats your quarters if you aren’t careful. Also there is some major mold because every morning my bf and I wake up with sore throats and headaches that do not clear until we leave the apartment for the day.
Keep looking — you will be happier that you found something else.

My boyfriend lived at this apartment and I will say this place is absolutely horrible in the consideration of it’s tenants. The security, which is put in place to keep those living within it’s gates safe and secure, are actually quite rude and harassed us as if we were criminals when we would enter in and out of the area (I didn’t actually live there, but my boyfriend did and had a permit for me, but they still harassed us). With the permit we were allowed to park there, but because he wasn’t the one driving they always had attitude. They put paper notices on our car threatening to tow saying we were warned three times, but we never got any other notifications. Honestly it’s just a matter of coming home and not wanting to get harassed by such things. Overall it’s too big of a place with a crappy management in the first place. If you want to really feel welcomed in a place, don’t come here.
WORST PART OF ALL: We saw one of the gardeners spray chemicals in an area where a lot of children play. I understand the need to keep a place looking nice and healthy, but spraying chemicals where children are constantly playing is not cool by any means.

The apartments look nice on the outside but DEFINATELY not worth what they charge for them. It’s high end living prices for budget quality apartments. No parking onsite for guest, no bbq grills allowed they even charge you to get in if you lock yourself out. Walls are paper thin and they like to tow cars. We stayed one year and they raised the rent $ 200 as soon as our lease was up. Not a good choice.