We had the ultimate breakfast — 3 small pancakes, 1 sausage patty, hash browns, 1 biscuit, 1 orange juice and eggs. The pancakes and the juice were okay but the hash browns were beyond greasy, the biscuit wasn’t fresh and the sausage and eggs I couldn’t even finish. Also, the customer service was no good. I don’t think the cashier looked up at me once. It felt like she just wanted to get our order and get us out of there.
Jason S.
Classificação do local: 2 Pacifica, CA
Yet another disappointing visit. In the past, my order was always wrong or cold. This time however, the order was warm and correct, then I asked for my receipt! I noticed that in the past, I was never given my receipt, so because of the bad experiences in the past I thought it best to ask for one this time. 3 minutes and a manager later, I was handed a crumpled and partially torn receipt. I suppose I should consider the correct and warm food a victory. Wouldn’t suggest this location.
Charlotte U.
Classificação do local: 1 San Mateo, CA
This place is terrible and I am never going here again. I had a cheeseburger, a medium fries, and an oreo shake. Next day I had the worst food poisoning of my life! The employees need to start washing their hands more!
Serena W.
Classificação do local: 1 South San Francisco, CA
Don’t go to this location. The fries taste weird. At first I thought it’s because not enough salt, but when I eat the burger it tastes funny too. I’m thinking it’s the oil. Overall, all the food that I got is NOTGOOD.(Fries, whooper, chicken nugget, chicken burger). The one at colma is better.
Chris R.
Classificação do local: 1 Pacifica, CA
For a burger king the food was acceptable. However I needed a receipt and no one on the team could provide one. All they said was the same thing when they pointed to the cash register and that was, the credit card receipt printing is broken. So now I must go check with my credit card company to make sure they charged the correct amount.
Venus L.
Classificação do local: 3 San Bruno, CA
I only came here for their chicken fries. It was empty when I came here so I ordered, paid, and got my food pretty darn fast. I was definitely surprised because I ordered a medium meal for my chicken fries and their soda cups for medium seemed like a large to me. Very giving. They also have that new hi-tech soda machine so maybe you’ll enjoy playing around with that. An order of chicken fries is suppose to come with 9 pieces. I ended up getting 11 in my little ol’ chicken fries box so I was definitely feeling good about myself. Overall, chicken fries. Yes.
Jessica R.
Classificação do local: 1 South San Francisco, CA
What is so difficult about putting together a drive-thru order of a Whopper Jr. meal(no onions, no cheese) with a large Diet Coke and Satisfries? Apparently for this Burger King, it’s the most difficult thing in the entire world. Drive thru attendant tried to give me onion rings(I’m allergic to onions) and then gave me(as you’ll be able to see in the attached photo) half satisfries, half normal fries and a bit of onion rings. She also almost forgot to give me my drink, which I discovered when I returned home was regular Coke and not diet. It’s like this Burger King and the nearby McDonald’s are competing for worst drive-thru experiences. I will never eat here again.
Alex T.
Classificação do local: 2 San Francisco, CA
Pro: Almost always empty Cons: Poor customer service, cold/soggy fries, small«Big King» sandwiches I will usually come to this BK around 1−2pm for a late bite after shopping around Daly City/South City with my family. Usually this BK is almost always deserted ergo the one or two other parties eating. Ordering is usually very quick since there’s not many people at the time I go and usually the cashier is so «enthusiastic»(I didn’t know how to add sarcasm into my ‘enthusiastic’). The thing that made me laugh was the one worker named Juan that I had the pleasure to give my order to. Before placing my order, there was an elderly couple that asked whether or not this BK had a sundae. J seemed absolutely confused. He had to ask his superior behind him whatever he had to(my limited Spanish prevented me from understanding the conversation). They were able to get their sundae after J finally realizing what a sundae was. When it was our turn to order, J seemed to lack the even most basic customer service. No greeting, no smile at all! Just the fact that he did not know what a sundae was threw me for a loop. I also had another laugh because today was the day we tried the Big King. What a joke. Would have been better off with two Whoppers. Not even the fact that this is a Burger King could save them from getting a two star rating.
Bessy O.
Classificação do local: 1 South San Francisco, CA
I’m so upset with this place. I placed my order at 6:04 pm. waited till 6:44 to get my whopper with cheese and my kids meal! Seriously wtf kind of «fast food» place is this!!! I guess the cashiers were nice and stuff but I would never ever in a million years expect to wait 40 minutes for my food! To top it all off the fries were cold my kids nuggets were drier AF! Ugh so upset :(
Rodney H.
Classificação do local: 3 San Francisco, CA
It’s BK. It’s the last fast food stop on the way to my house so this is where I would stop if I wanted to satisfy a last minute burger binge. I wouldn’t dine in here because the cashiers here are slow and not really very motivated. That said, drive thru is pretty efficient, with the occasional missing bacon on the burger one time or another but I can’t really expect anything more from them.
Jesse S.
Classificação do local: 3 Daly City, CA
nice place to grab a cheap burger. service is hit or miss. but the place is clean.
Jonathan F.
Classificação do local: 3 San Francisco, CA
I went into this Burger King to get the $ 1.29 Whopper Jr. special and the $ 1 dollar café latte. It was pretty good. The service was friendly and I found the restaurant to be pretty clean and tidy. I tried the Cinnabon mini role for $ 1.99. Not bad. Yet I think it is over priced for the size. The roles are really small. I tried the new crispy wrap. It was okay. Cheese sauce was a bit too spicy. The only really great deal for me was the 1 dollar café latte. Other than that and the friendly service, this Burger King was okay.
Max R.
Classificação do local: 3 Pacifica, CA
A friend of mine recently mentioned he was Facebooking from the local Burger King in El Paso, Texas, so I thought to myself, «Hey, that’s great, Burger King has free WiFi now, just like McDonald’s and Starbuck’s!» Therefore I stopped by this Burger King today, hoping to waste a little time on my laptop. Sadly, they do not have WiFi. Because I guess El Paso has joined the 21st century, but we are still living in the Dark Ages here in South San Francisco. The dining room was empty, and I couldn’t help but think they might have a few patrons if they offered Wifi like every other restaurant and coffee shop in the civilized world. Three stars because I’m pretty sure nobody spit in my sweet potato fries.
Travis R.
Classificação do local: 4 Pleasanton, CA
The manager was extremely helpful and the main reason they get 4 stars. Got 3 double whopper combos and was pleased by everything besides the 25 $ total Looking for a cheap meal keep driving
Patrick O.
Classificação do local: 3 San Mateo, CA
Was originally going to be 2 stars but after their great efforts to get me my food through the emergency exit added major kudos. Long story short, drive through menu is terribly placed to the point where I literally didn’t see it and just drove up to the pick up window… Lol. When I arrive, drive through attendant — ‘$ 7.97 please’ me — ‘hmmmm, I never ordered anything???‘ She said this was the 3rd time it had happened today. But props to them for making my order quick and Han delivering it to me on the opposite side of the building. Onion rings tasted better than usual here too!
Mark H.
Classificação do local: 1 San Mateo, CA
Recently re-opened after the County Health Department shut them down for a raw sewage issue in their kitchen in December 2011. That says it all. If the County Health Department thought it was bad enough to completely close the restaurant, do you really want to take your chances? Here’s the link to the story:
J S.
Classificação do local: 1 San Francisco, CA
Can I give them 0 stars? Went there two weeks ago to share a breakfast burrito with my husband while we waited for our car to be cleaned at South City Car Wash(great place btw). While we were ordering I watched the woman who was doing the cooking. To my shock and horror she pulled a wad of hair out of the sauce container. She threw it in the trash and proceeded to scoop out the same sauce for someone elses food order! Needless to say I screamed out in disbelief and we walked out as fast as we could, never to return again
Gina P.
Classificação do local: 1 San Francisco, CA
They forgot to give me my sodas. I had to drive back but since the drive thru line was so long, I parked my car and walked inside the restaurant to tell them. The young girl that worked there said oh, and gave me my drinks and mumbled under her breath, sorry bout that. One word — RUDE.
Jeff W.
Classificação do local: 1 San Francisco, CA
negative stars really. this place redefines stupidity and«fast food» dives everywhere. i called ahead so i wouldn’t have to wait forever for my large order. i coach youth basketball during the summer so we needed 40 burgers to go. well when i called ahead i was asked to call back because they were«busy.» EXCUSEME!!! WHATTHEHECKAM I DOINGINTHEFIRSTPLACE. trying to give them money. i did not accept this answer and said NO, i am giving you an advanced order. HELLOOOOO! $ 100FOODORDER! needless to say, i was put on hold against my will. and to top it all off. they did not start making the order until I arrived and paid for it. 45 minutes later my 40 burgers to go are ready. wow. stupidity redefined. fast food redefined. DON’T WASTEYOURTIME, GOTO McDonald’s. they have better french fries any way.
Nobu K.
Classificação do local: 1 San Francisco, CA
If you are driving GM, Hummer or any SUV, go to the drive through and having Triple Whopper with cheese for 7.99, You are so doomed. Someone think i have those FXXXin’ SUV but i don’t. I drive a little Honda. I saw so many SUVs trying to drive threw the stupid designed curving BK drive threw. Many FXXXEDUPSUVS! I don’t get it. Burger King is So stupid, like US Car industry. They are asking for… single whopper 5.49 double 6.89 triple 7.99 THISISTOOEXPENSIVE !!! I would suggest the new price should be… single whopper 2.49 instead of 5.49 double 3.89 instead of 6.89 triple 4.99 instead of fxxxin’ 7.99 Well, Gas price went down so, Whopper should be. Fast Food gotto be cheap. Who wants pay more than Chinese for a FXXXin’ Whopper? Who wants pay more than Burrito for a FXXXin’ Whopper? Are you FXXXin’ retard REDNECK? BK should be cheaper. BK used be very competitive. I liked BK more than McDonald’s before. The new BK slogan is so screwed. «It’s just more to love» What the FXXX? BK management is so lost. I think BK went down since Mark McGwire was on the BK’s TV commercial. The Mark McGwire FREAKEDMEOUT!!! He was really CRAZY lookin’ in the CM. I don’t know what to say about this crap anymore. Having Egg McMuffin in morning, Double Whopper for lunch and KFC for dinner and driving Hummer. What a dream! GOTOHELL or do something for change ASAP. P.S. love S. said, «The fcked up thing is my suv got stuck in the drive thru cause the fckin drive through is so narrow, I curbed my wheels. So fck burger king, their prices and the drive thru.» Yes, The BK has really FXXXED-UP drive threw. That’s what I mean by that you’ll be so doomed if you are driving SUV.