McDonald’s

Never answer there phone. Open 24hrs but you’ll never know that. Overall pathetic customer service and terrible experience, go down the street to any other location. don’t leave Unilocal reviews on McDonald’s but thought this one deserved a negative review, so that’s saying something!

Standard McDonalds food. ABSOLUTELY TERRIBLE SERVICE! Two adults and two young boys. Not a hello, not anything. Jerk at the counter was coughing all over everything. Wouldn’t say anything. Messed up the order numerous times. More interested in laying on the screen than helping. One happy meal ordered and you give a girls toy?!? McFlurry that they don’t even mix. No offer of ketchup or napkins. Had to ask for both. Worst service in the history of McDonalds… but then again that’s standard for this location. Avoid at all costs. Almost better to drive 15min to the other side of town for McDonalds.

Worst ever waited for 2 breakfast sandwichs for over 30 mins and still did not get anything had to ask them to refund me and the young manager girl didn’t even apologize for the wait. Why is this place allowed to stay open? The franchiser should shut them down.

We come here at least once every Tahoe trip. This location got s facelift last year so it looks modern.
The people are generally friendly and nice and the food is typical McDonalds food. Nothing to write home about.
Why the two stars review then?
It’s because this location is not that kids/​family friendly. Note. There are no changing table inside the newly renovated bathrooms. How much money does or cost to get one of those plastic ones?
Also I noticed that their happy meal toys are not current. We were there last week and 2 weeks ago and they had toys that my son had gotten from a happy meal almost a year ago near our house in the sf bay.
One last thing I did notice last two visit is that the fancy new soda machines don’t have enough carbonation. All the drinks were pretty flat.
People will still go because it’s location.

So first things first. I haven’t been to a Mickey D’s in over a year for obvious reasons. Then on New Years, I was with a bunch of drunk boys and I purchased a soft drink and then the machine (you know, the one that’s taking over their job) stopped working, so the cashier said she would get me a drink. I asked if I could get a lemonade and she said, «at MY McDonalds we don’t give out lemonade during winter.» And she was super rude about it and then started laughing. Ugh. I didn’t get her name but she was only there for the night supposedly «helping out». Not only was she rude to customers, she was practically hollering to everyone that we don’t know how hard her job is and how bad she didn’t want to be there. There was one guy there, the one who took my order originally, who was so happy and friendly and just stoked on life. Those are the people who deserve to run places like these.
First time in over a year, I’ll never come here again.

Waited for food for at least 15 minutes… which should be a lot quicker for McDonald’s…someone messed up my friend’s order and then later told her «well, it was on the receipt». Smh… not sure what it is about people in Tahoe being so rude.

This McDonald doesn’t even know what they are doing!!!
Went there around 11:30pm 7÷11÷15, ordered ‘a large iced caramel mocha’ and the girl (looks like nightshift manager?)who made my drink didn’t even know how to make it. She had to ask other worker who is cleaning tables. And guess what the drink didn’t even have whipped cream on it even though it’s supposed to come with it. I’m not mad how the drink didn’t have whipped cream on it, i’m mad because the one who made my drink said ‘iced drinks don’t come with whipped cream, only frap’. Girlll pleaseee, I have this drink a zillion times, i know its supposed to come with it. Then later my friend came up front and asked again, the girl said i can pay extra $ 0.30c or $ 0.35c? for the whipped cream. I just walked out, not worth auguring.
You are supposed to know all the recipes for drinks, you are not even a trainee, you are an official worker!

Very friendly staff. Especially Chris is awesome. So welcoming and professional thumbs up.

The only McDonald’s to have a «Walk-​Thru»!! I visit this location at varies of the time, but my favorite time was around midnight because, they allow you to order dinner/​Breakfast. Love the staff, they are hard working.
Keep it up!

Typical McDonald’s, but the staff here was extra rude. Since this is located in Tahoe, expect to pay a bit extra for your food.
We came in around 10:30 and they were in between menus. first time I’ve seen the menu board tilted at an angle. But the girl working at the cashier was hella rude and kept asking me which size I wanted for the coffee.
I assumed that McDonald’s had a standard sized coffee cup for their breakfast that comes with their meals like they do with their orange juice, but I guess not. If you had told me that coffee was the same price no matter which size I ordered, it would’ve saved both of us a lot of time.
At least when I asked another employee for cream & sugar, he was nice and brought the containers out and told me to help myself.

They serve the worst coffee. It didn’t even taste like coffee. When I bought it, it was too hot to drink. After I was on the road and it cooled a bit, I tried it and couldn’t believe how bad it tasted. I buy coffee at McDonald’s in Concord on Clayton Rd all the time. It’s very good, so what have they done in South Lake Tahoe to ruin the coffee?