Bottom Line: Outstanding service from an honest and trustworthy shop. Took my 2007 Lexus GS350 in to see the folks at T3 for a brake job and inspection. Had exceptionally bad experience with Lexus dealer the last time I’d taken my car in to see them so I figured I would give a local independent shop a try. T3 had great ratings on several venues( Unilocal, Google, etc.) and the reviews posted all seemed legitimate and genuine. For context, I have a very strong working knowledge of mechanics from both my military and civilian work. This includes cars, heavy equipment, boats, planes, etc. One of my BIGGEST peeves is having a mechanic try to completely BS me because he/she assumes I’m some corporate know-nothing who can’t wait to spend $ 1,000 on a repair job. My car needed a simple brake job done on both axles. I also wanted my suspension inspected as my car has about 140K miles on it and it may be time for new shocks/struts etc. After inspecting the car, Ty called me to tell me I only needed new brake pads, rotors needed a simple machining to freshen them up, and that the suspension looked great. The vast majority of other shops would have taken the low road and told me I needed new pads, rotors, and set of shocks and struts and would have likely charged me 3 – 4 times what I paid to have the brakes done. T3 took the high road and earned my trust.
Jo S.
Classificação do local: 5 Atlanta, GA
I had a great experience here. Ty is very honest, friendly and fair. I definitely recommend!
Emir Č.
Classificação do local: 5 Las Vegas, NV
I can’t say nice enough things about this location. They treated me extremely well, gave me the God’s honest truth on everything and did a phenomenal job. TY and his crew are the best. The reviews for this place do not lie.
Donna M.
Classificação do local: 5 Smyrna, GA
I’ve been going to T3 for several years now, first with my Infiniti G35 and now with my Lexus RX. It’s very refreshing to deal with an auto shop where I trust what they are saying to me. I will continue going there for years to come and would recommend it to anyone with a Lexus or Infiniti!
Caroline K.
Classificação do local: 5 Atlanta, GA
I brought my 2002 Infiniti Q45, aka: Olive, here for her 150,000 mile service and Tye did a great job. They are a small shop, but they know their stuff! Tye explained everything in a very professional way and did not proceed with any of the repairs until he was sure that I understood exactly how much everything would cost and exactly how important it all was at this point in time. I was between jobs when I brought Olive in, and Tye was very understanding and even separated out the repairs that were the most important and gave me a timeline to bring her back in for the rest of the repairs. I dropped Olive off on a Monday night, left the keys in the drop box, make sure to call ahead and make an appointment, and Olive was ready to go Wednesday afternoon. I was really pleased with the repairs, price and there was a noticeable difference in the way my car drove after, and they have a few adorable«shop dogs» that look very happy to be hanging around the shop all day :)
Brian A.
Classificação do local: 5 Peachtree City, GA
I have a 2007 Infiniti G35, and had just gotten a quote from the dealer for some very expensive service. I spoke to Tommy at T3 — what a refreshing change! He broke the bad news to me that the item was needed, and the price was good. But he then spent time on a line item basis and gave me much better prices than the dealer. That fact plus all they do is Lexus and Infiniti work won me over. Highly recommend!