Chase Bank

I withdrew money from the drive thru ATM for my car payment. I went to the credit union that my car loan is through, and they let me know that one of the 20s I had was a counterfeit bill. I went back to chase immediately and they made me feel as if I was lying. The branch manager finally spoke to me and she told me «It was possible» that they could have given me a fake bill. Clearly this is nothing new, that’s ridiculous. I’m getting rid of my account at chase.

This Chase branch is probably the single best modern bank I have ever seen.
The location is only 1 – 2 years old and very modern. There is plenty of parking to the side of the building. An ATM greets you as you enter into the main bank. Around the perimeter there are offices and desks while in the center there are stations for filling our your deposits, etc.
The teller windows have very thick, bulletproof glass that is unfortunate but also prudent in today’s world (especially in the L.A. area). Computerized banking machines line this wall as well (see my photo).
The employees are always extremely kind and welcoming. Frankly, this is a pretty slow location and I feel bad for them because they seem bored and just happy to see people, haha. However, the small amount of foot traffic spells a quick visit for customers which is great.
If you are a Chase customer and in the area I highly recommend you use this branch for all your banking needs. Fantastic experience!

Perfect location! Glad they put a Chase here. Very convenient and the staff are very respectful and helpful giving you a hello when you enter and a have a nice day when you leave. Keep up the great work Chase!