7-Eleven

Turned into a shit hole really fast since opening.
Creepy food, filthy premises, indifferent, lazy employees.
Slow service, broken equipment, dirty/​empty food prep area.
4 and 5 star reviews are from friends, family, employees and the fake pay for a review apps.

I was spending close to $ 100 per week in gas and goods ever since this place opened, but will never spend another dime there again.
I am giving a 1-​star rating because of false advertising (I will be filing a report with the BBB) & terrible customer service. They have a promotion right now: $ 3.99 for a whole cheese pizza.
I ordered 2 whole cheese pizzas; but on my receipt, in addition to two entries for $ 3.99, there was an additional charge for $ 2.01 titled «PRM Large Pizzas2/​X». Typically when I see «PRM» (promotion) on their receipt it’s taking money away from the total for buying a promotional item (e.g., a PRM for -$ 1.00 if there is a «buy 2 for $ 2. Regular per-​item price is $ 1.50» promotion)
Here’s where the customer service piece comes in: There is a man that works there named Raj who is, and I say this with complete sincerity and accuracy, a complete dunce when it comes to customer service: First, he was annoyed that I pointed out that I was overcharged. When I suggested that he refund the overcharge, he refused, saying «You come back when manager here and we see if refund.» When I suggested that he give me 2 extra slices of pizza (which sell for 99c each), he said that I would have to pay the tax on them (which doesn’t make sense since I was already taxed on the $ 2.01 overcharge). Eventually another guy behind the counter (who did not understand a word of English) got me 1 extra slice of pizza; but when I demanded a second, Raj topped off the whole experience by saying «either take this or leave». WOW.
The whole time I was marveling at how much grief this guy was giving me over TWO DOLLARS. By the end of the experience there were other people in line waiting to pay, and they were just as stunned as I was at the entire exchange. If I didn’t have my kids with me, I would have called the police to report a false advertising violation. (I don’t care if it was only $ 2.01 in overcharges, it’s the principal of the thing.)
On another occasion, Raj tried to overcharge me for a refill on a promotional soda cup, charging me for two $ 0.99 refills instead of one $ 1.39 refill. Thankfully his manager was there and corrected the action immediately.
Overall, the store is clean, well organized, and they have Diet Mountain Dew on tap; but I refuse to continue to do business with any establishment that 1) willfully engages in illegal false advertising, and 2) employs people who couldn’t care less about customer service.
Raj, you just bought your store a terrible Unilocal rating and a BBB complaint for $ 2.01+tax minus 1 slice of dried-​out pepperoni pizza. I truly hope your boss reads this.

Best gas prices in Simi, better than COSTCO. Sure looks better than most 7−11s. Hope they keep it up.

I’m so glad that this new 7-​Eleven has opened up and it’s got everything even a gas station. The gas station at this location is actually very low in the prices which is very helpful. They need to bring back the monster flavored Slurpie’s and I can’t wait till that day actually comes back.

Brand new 7 – 11 in Simi Valley.
In a world that’s used to dirty, old and creepy 7 – 11’s this is a jewel in the rough. Large size, huge selection, CLEAN SLURPEE MACHINE and even gas outside.
Did I mention gas? Currently regular is $ 2.78 which is cheaper than Costco. Pretty sure that’s due to a price war in the neighborhood, but if you read this review before the war ends, bring your tank and get a cheap refill!
Feels strange giving a 7 – 11 five stars, but this one is well located, modern and has cheap gas. Great addition to the area.

Forget about paying for gas outside with a credit card– the system is broken. Same thing happened for the guy next to me– it just cancelled the transaction when selecting pay by credit card.
So I go inside, where the cashier says I have to charge a certain amount– there’s no way for them to do a fillup. Huh?! Whats more, 7-​Elevens premium gas prices were misreported on gasbuddy. Grrrr. Oh well… the gas station down the block is 4 cents per gallon cheaper anyway.
Maybe its cause this is a new station– but to me there’s no excuse for a well established company like 7-​Eleven to have these kind of problems. Waste my time = lose my business!

When several of my co-​workers excitedly told me that a brand new 7-​Eleven store was being built. I knew I had developed a reputation, I had also developed quite the fondness for the convenience stores. Each day they told me of it’s progress, and the new and exciting features it had. Several weeks later, when they finally informed me it was complete, and open, I figured I should check it out. So I struck out on my lunch half hour to the new 7-​Eleven.
The road to the place was quiet. What do you expect, it’s Simi Valley. I laughed to myself when I actually had to pass an old run down 7-​Eleven to get to the brand new 7-​Eleven I was headed for. Just a few minutes after I had hopped in the car I was there. Erringer and Royal. The newest 7-​Eleven in Simi.
I was quite impressed actually, as I’ve never actually seen a new 7-​Eleven. All of the stores I’ve been too seem like they have been there for several decades. This one was different. It was newly built, and brand new. It’s newness sparkled in the afternoon sunlight. With all of it’s state of the art 7-​Eleven technology. There were even gas pumps here! And the price was a full twenty cents cheaper than what I had pumped at a shell earlier this morning. Dangit!
I walked into the store like a kid going to Disneyworld. My eyes darted everywhere, and tried to take in all the wonder and magic, but there was just too much wonder and magic. Since it was lunchtime, I looked for the ‘hot food’ section and quickly found it to my right.
A glass counter laden with all the wondrous hot foods 7-​Eleven has come to now serve. Crispy delicious pizzas, chicken wings, chicken tenders, taquitos, mini tacos, hot dogs, those stuffed dorito things and a good assortment of tube rolley meat thingies. Suddenly a display in the fruit cooler caught my eye. «Melt Sandwiches! only $ 2.99 for a limited time!» What?!? Limited time? I had to have one now. Limited time could expire any second!
I picked up a bacon chicken ranch melt sandwich from the display and walked over to the glass case, where an employee took it from me. She lovingly put it into their microwave/​oven doohickey. She then gave me a hot dog, which I took to the chili/​cheese machine to chili/​cheese my dog and fill up a soda. (hot dog + soda = $ 2) Employee took my sandwich from the oven, put it in a box and met me over at a register. Lunch totaled up at a shade over five dollars.
She neatly tied up the bag right down to the stacked boxes, to make sure nothing tipped over on the drive back to work. Wow. Nice touch. I do like new 7-​Eleven. I will have to come back here and explore it to find what other wonders it has in store for me.
Oh Thank Heaven.