Hampton Inn Sierra Vista

We enjoy staying at Hamptons as we travel around the country. We were going to Southern Arizona and saw this location and decided to give it a try. We were checked in with a smile from the front desk lady. Our room was clean and roomy with a clean duvet cover, our favorite part of Hampton. It was stocked with all the other amenities we needed. It’s an older hotel but, well run and clean. We stayed for two days and had some minor problems but, nothing that would keep us from coming back. We had a temp problem with our frig. The front desk lady had to come and turn it on after we checked in. Unfortunately, she turned the temp too high and it froze some of our food. So, if you use the frig. check the temp control. The second day we didn’t get any hand towels and had to have some brought to us. The breakfast food was not all that good. Not bad, just not good. The biscuits for B & Gravy were hard as rocks. The fresh fruit was only pineapple, nothing else. The staff was super friendly and very helpful. We will certainly come back here when we visit the area again.

My mother and I often do staycations in Sierra Vista and twice now we’ve stayed here and I just want to say that the rooms are clean and the staff is great. It’s an ideal location for easy access to Ramsey Canyon one of my favorite places! Food is decent but they could definitely
lose the French toast sticks. Wings at manager reception were great even though mom and I were the only ones there.

Gross hotel, not worth $ 100 per night. Better options on
.

I was pleasantly surprised by this location. Honestly, the pictures that I had found online were kind of uninspiring, so when we arrived to check in, I wasn’t expecting much. But, all we really wanted was a quiet place to escape to, when time with the family got to be too much.
So it was with lowish expectations that I walked into the lobby late the night before Thanksgiving morning. There were three people in front of me, and only one girl working the front desk. She was obviously new, but was at least trying to be efficient and helpful.
When I got to to the desk, I told her that I had checked in using the app, and asked for my key. She started having a full-​on conversation… with who, I didn’t know, at first. Turns out she was talking to the computer. She wasn’t a fan of the system, and she made that very clear. It was a bit awkward, standing there witnessing her having a one-​sided argument with an inanimate object…
Anyway, the hotel is small, but relatively clean. They had a pool and Jacuzzi, neither of which we used. I did get down to the gym, and though it was way more modern and clean than the pictures I saw, it didn’t have the multiple treadmills that the pictures showed. Still, it was clean and handy to have, since it was in the forties the mornings we were there.
The breakfast buffet was nice. My husband loved the coffee, and the food options were pretty popular, even on Thanksgiving morning.
The room itself was large and clean, but the bed hurt me. It looked all pretty — fluffy blankets and plush pillows — but one night on that thing proved disastrous. The bed was hard as a rock, and the pillows were so soft they were almost non-​existent. You’d put your head down, and the pillow would sink into nothingness. If they could just take some of the softness from the pillow and add it to the mattress…
The bathroom was also large and semi-​clean. There was an off odor coming from the toilet before it was even used by either of us (har, har), and the floor could’ve been a bit cleaner. They did, however, have four outlets, which, for a girl who uses a million different hair tools, was a dream come true.
The only other thing I’ll say is that housekeeping did not visit our room that first day. When I asked, the girl on the front said, and I quote, «I don’t think we had housekeeping that day.» It was Thanksgiving, so I get it. But it would have been nice to know going in.
Parking was free, but the lot only had one entrance and exit, which was kind of confusing. All in all, it was a great value if only for the small spot of privacy and sanity it offered us during the holiday.

This hotel’s customer service was outstanding. It included a personal telephone call informing us that our computer registration request did not match our the room we selected on line and asked if we wanted them to change the room assignment to match our original request. Breakfast was above the expected for this level of a hotel, but the chocolate chip cookies at 4:00 PM were wonderful. The desk clerks were pleasant, cheerful and efficient. We will stay there again if we ever need a hotel in Sierra Vista

Hotel
So arriving at this place the lady at the front desk was nice but it was obvious she was new. She didn’t not acknowledge us as HiltonHonors members which is their policy. It took forever to check in and for some reason she kept asking me if I paid already. I get up to my room and it is not the room I requested and it was a double bed that I did not like. The room was 81 degrees and the AC was not on… It’s Arizona. While I waited for a few of my coworkers downstairs for dinner. I decided to ask her about my room. She told me single king bed… Yada yada well I told her that is not the room I had. She told me she assigned me to the wrong room and to change my room she would have to check me out then back in. I said don’t worry about it I didn’t want to risk screwing up anything. Well… Days later and saw this draft review and I needed to add that I was charged twice for the 1^st nights stay. Called to get this corrected and I was told to call back tomorrow morning when a manager is on shift. Needless to say, this is a hotel I will be staying at frequently hopefully the next visit is smoother. An added bonus is the paved area. From the hotel to the College and back (past the Walmart) is 3.30 miles nice short run with view of the mountains. Oh, and Ms. Evelyn is the sweetest lady who prepares the breakfast in the morning.

Ok, a hotel is a hotel so what makes this one special? I always stay here when I go to Sierra Vista because the staff is fantastic. They go out of their way to make staying there enjoyable. It is not to far from the mall or eating establishments either.

I called ahead of time because I wanted to edit my room. Instead of staying two nights, I only wanted to stay one night. I called the hotel, and they were unable to edit the reservation. They said I had to call the travel agency directly. I hate talking to people on the phone if I can help it (because people ask me too many questions when I want to change my plans), so I went online. I couldn’t edit the reservation to just drop a night. I had to cancel the reservation and make a new one, which resulted in having two queen beds instead of one queen bed. I didn’t need a second queen bed and would’ve preferred to have one king bed. Oh well.
There’s nothing special about this Hampton. It has free wifi, a fridge (no freezer portion), and microwave, which is typical. There’s free parking, Target down the street, and a Papa John’s across the street that’s actually open after 9PM. [I think the city shuts down early.] The front desk guy was nice upon arrival and even gave me two free bottles of water, perhaps because of my diamond status.
The pillows were TERRIBLE. I normally sleep with ergonomical pillows at home, but I can easily tolerate Starwood Preferred Guest pillows. These pillows at this Hampton were so soft, I awoke in the middle of the night in pain. I had to stretch my back and neck by hanging upside down over the bed around 4AM. Yikes! My room rate was about $ 155 for the night including taxes.
Breakfast was not good either. The eggs were clumpy, and you could definitely tell they’re powdered. There was no meat offered for breakfast, like sausage or bacon, like you would normally find at a Hampton. Thankfully there was a waffle maker, and at least this location put out a stack of trays. There was no orange juice, and the passion mango juice was absolutely gross.
I am not sure why people visit here unless there’s a purpose like work or family. It’s about 1.5 hours from Tucson airport and about an hour from the US-​Mexico border. The road is easy, although it drives me bonkers that the speed limits are a +/​-​10 MPH randomly sometimes. There is a US Border Patrol station (seemingly makeshift) from this town to Tucson (but not from Tucson into Sierra Vista). You don’t come to a complete stop, but you slow down enough for the canine to walk around your car. Be forewarned of this, as you’ll need to allow as much as twenty minutes of extra time (traffic goes from two lanes to one). I was neither asked for my ID nor asked any questions, so I guess I passed!

Absolutely one of the best Hampton Inn’s I have ever stayed at. Great staff, very clean, and excellently maintained. I would give it five stars except for our stays at Hilton five star hotels overseas, albeit dollar for dollar no one comes close to this hotel.

Definitely one of the better Hampton Inn’s that I’ve stayed at. It’s a hampton inn with great staff. If you’re expecting Ritz, you’ll be disappointed. If you want more value, stay next for at the Quality inn… but the rooms aren’t nearly as nice.

Every thing was great until I returned home and had fee’s on my card I didn’t approve of. I called the hotel and spoke with «Judy» who was very rude to me and she basically told me to take it up with booking, com. Her attitude was NOT appreciated and very unprofessional. They was she spoke to me was unbelievable for someone who is in customer service. NOT service I will ever use again. Thanks Judy!

Stayed for a night during Memorial Weekend. The real only complaint was there was no water pressure and the massage head shower fixture was useless, while trying to shower. When I talked to the front desk, they weren’t very apologetic. Also the egg omelets were uneatable. Place was clean.

We’ve stayed at a lot of Hampton Inns since we first stayed here. Many are bigger, glitzier, newer, have bigger rooms and wider hallways, etc. But this location still has a charm many of the others don’t. Keep up the good work, folks.

Ok, so for Sierra Vista, this hotel is very very nice. The staff is hands down the best, go out of their way to accommodate everything you need. The amenities are great. The gym was in construction while I was there, and the pool/​Jacuzzi are great. In lieu of gym on site, they give you free access to the facility down the street (major plus). Internet, wireless, flat screen, free breakfast, all check! The only downside is the hotel is on the expensive side. This is the norm for all the hotels in the area, but it is a bit annoying how steep it is.

Stayed here in Jan/​Feb for almost 4 weeks. The staff was helpful and friendly, simple things like opening the door for you if your hands were full or offering you a water when you were using the wi-​fi in the lobby or on your way out the door to start the day. They partner with a health club around the corner so you can get in a good workout lifting weights or doing exercise classes if that is your thing and its free.
Breakfast was always good and the managers special on Mon-​Wed was decent.
I visited other hotels in Sierra Vista and this one was much better than the other three I saw.
The water pressure is weak in the shower, but I can’t blame them too terribly much for trying to save water in the high desert of Arizona.
Bed was comfortable, TV was good. Good stay.

I’ve stayed here on business a few months at a time before I moved here. They really have outdone themselves. I’m a diamond member with Hilton Honors and hit up a lot of Hilton brand’s around the world and states. The Hampton has had a major transition to Amazing. This one is by far the best one I’ve stayed at. Flat screen TV’s, amazing beds and a HOT breakfast every morning. The gym is in top shape for those TDY soldiers or guys (not like me) who want to work out while on business. The staff is very attentive to your needs and make sure your room is always taken care of.
For an amazing night rest, Not in your own bed, come to this place. The only reason I don’t give a 5 star rating is because we did not have a microwave!

Very nice stay with the family. Breakfast was above average staff was friendly and accomodating. Room was nice and clean & the hotel was quiet safe and secure. Would not hesitate to have a return stay.

I cannot say enough great things about this hotel. When my daughter and I moved to Sierra Vista we were forced to stay in a hotel for several days. The staff were friendly and overly accommodating. They treated my daughter like part of the family giving her crayons, coloring paper, and other toys. The hotel is very clean and well maintained. Unfortunately the rooms are not equipped with microwaves and refrigerators but if you ask for a fridge they will bring one to your room. Also there is a community microwave in the lobby.

Gave this 3 stars because there is no 2.5 star option.
The staff was very attentive and professional.
My room was very clean but a little small.
Some rooms had refrigerators, others didn’t.
No wireless internet intended for rooms, but the signal was good enough to use from my room, which was at the end of the building. Wired internet access is standard in all rooms, with a wire provided.
Hotel has a hot continental breakfast.
A little expensive for what you get.

No wireless internet and they tend to mess up your bill.