Pier1 Imports

The 269 $ Kira copper topped fire pit /​beverage server looks great! Just be careful when using the provided spark cage. The weld on the handle of the spark arrester, let go on the first fire !! Tried to contact non existing customer service via provided rating service. Not a two way service. Don’t burn your hands like me !! All I wanted was a replacement :(Do the right thing Pier1 !!!

Went looking for counter stools about a month ago. The salesperson spent a lot of time helping us, but unfortunately we didn’t find what we were looking for.

Pier one is one of those hit and miss places. I get tired of the Asian and oriental motives, so a trip to look for furniture that doesn’t have Buddhist motif or chi ese/​Japanese shapes and designs… Hit and miss, some cool items every once in a while, something always to pick up… Just not on this trip

While Pier1 Imports have eclectic stuff, the staff at the Shrewsbury location is temperamental. Manager being rude to staff as well as unhelpful to customer was the first thing noticeable. On being asked to help with a big ticket item on the floor, we were pointed in the direction of a rep who was furthest away. He was helpful though kept checking over his shoulder. When we went to pick it up the next day, there was a different set of staff members. We were asked to join a line for other customers buying or returning stuff so we could sign the release form. 15 minutes later when it was our turn at the register, we were told we need not have joined the line in the first place since no one had us sign the release form the previous day. We asked the rep who had asked us to join to line why he sent us there, and before he could speak another member stepped in defense «I don’t want you to yelling at him because he does not know!» A manger who did not tell us about release forms, staff that does not know, and another staff defending incompetence — what kind of a team is this? This was an unpleasant experience in a store that is otherwise wonderful, warm and welcoming. I will shop elsewhere from now on — the one is Brookline is a better option. Hope other customers have a better experience no matter what they buy.

Am I a sucker for unusual items for my home? ohhh hell yeah! I absolutely adore this store… have for sooo many years. I can remember taking my toddler boys in this store and sweating that nothing will come down on them or that all the wine glasses would crash. But I had to go because… I just had to.
I loved the «outside the box» look that made such a difference in my home. Imports are so different in style and sometimes that’s what a room needs to make it complete. Each year there are soo many new things, new styles and colors that makes it so refreshing to go back again and again.