Sherman Oaks Beauty Collection

Great store. Good selection and helpful employees.

I’ve been coming here forever, but today I needed a gift (lotion). The staff were very helpful, friendly & efficient.

This is the only place I go for hair, facial and makeup supplies. 1) amazing customer service. Never too cool for you. Always good advice. And work within your budget without shaming you. 2) you can collect credit towards free money to spend in the store. 3) terrific choices to choose from. The best in the valley. :)

Wow, a lot to choose from, some stuff you would have to hunt down stuff online. Great customer service! They go above and beyond.

Great selection and extremely helpful customer service. Have no hesitancy in recommending this business for your beauty products.

I have been searching for a couple of specific Essie Nail Polish colors. I searched EVERYWHERE. I literally called 12 different beauty supplies and thought I was going to have to drive to 3 different places to find the colors I needed (and I still didn’t locate the entire list I needed).
After visiting another beauty supply that only had 1 color I needed and was not very inviting. I drove 8 miles to this place. The girls were extremely helpful. I told them I’d been looking everywhere for these colors. They had 3 of the 8 I was looking for. She explained to me that the collections come and go but said lets take a look at what you need and what they have.
She then patiently helped me match the colors I needed with the colors they had. Even though I didn’t find all the colors I needed they had a HUGE selections… Probably close to 40 colors (other places had maybe 15).
Long story short. Friendly staff. Good selection of products!

I’m thrilled with their selection!!! You can go high end (which I do) and buy a serum that will shave years off and also get very good creams in the medium range that preserve and shave years off through diligence and time that are excellent (like PTR) and you can also go low price for some great cleansers and scrubs and boy do they know what their products do. They are my beauty advisors and SUPER PERSONABLE as opposed to another stuck on Stars beauty store. I am a star at this place!

Customer service wasn’t the best. Barely received a hello or any attention for that matter.
In addition, they carry thousands of products yet only an tiny selection (Deva Curl/​Mixed Chicks) of products specifically targeted to women with wavy/​curly/​textured hair the 3a-4’s of the 818. Carrying products like Shea Moisture, Carols Daughter or Eden Body Works would be AMAZING!!!
Hopefully next time I visit things will have improved.

Wow this place is amazing and the customer service is incredible and the selection of … Every kind of beauty supply item you require. A definite one stop shop for all things beauty!!! They even have a frequent buyer rewards program. Seriously… Best customer service I’ve experienced in a long time!

I was in awe when I walked into this store for the first time. There were so many items to look at from makeup to hair supplies to skin care, i did not know where to begin. I came in looking for a great dry shampoo for my oily hair. Naz showed me a few different ones and compared it them to make my selection easy and simple. Naz is an excellent amazing employee. I highly recommend asking her for help when you visit this store. She is very educated in the products and will find the perfect product you are looking for. Great beauty store!

I would have otherwise given this place more stars as it’s a gem of a place with aisles and aisles of all kinds of cool things a beauty product whore such as myself would love to peruse. But, when I arrived at 15 minutes prior to closing time I was greeted with a lackluster hello from the sales associates who made it clear they wanted to close up the store asap. As in, the whole time I was there I had the joy of listening to two employees talking about how they wanted to go home, what they were doing to close up, etc. I understand that employees want to leave on time but c’mon, it’s not like I arrived right at closing time and finished up 5 minutes prior to.

I have been their customer at this place for many many years. Recently I bought 2 particular items that is on sale plus a few other things. One is the curling iron that doesn’t hold the hair to curl & the other is the eye cream that doesn’t have the suction meaning it’s broken. I spend $ 60 for both item that doesn’t work. I tried to exchange for store credit at least for those broken items since no refunds on sale item. They’re not giving me back my $ 60 credit nor refund. I had just wasted my money down the drained. I feel I just got ripped off. WARNING! Do not buy anything from their sale item. They just want to get rid of the sale item & take your $$. Even if the stuff doesn’t work, they still will sell it & they will take your $$. Becareful!!!

This update is for Ana Merida the esthetician that used to work here. She is no longer at this establishment, if you are interested in contacting her she can be reached at (818) 808‑5517.

I think this store has changed owners.
Pros: great selection of products for most hair types.
Cons: you will pay about $ 5 more per product than anywhere else.
The staff is so rude and inattentive it makes you want to leave. It wasnt like that before.
Horrible customer service.
I guess they dont know that
A smile never hurt anyone.

Today was my second time doing facial by Ana Merida. She spent a really good time cleaning my face and extracting my pores. She is very gentle, polite, smiling all the time, and professional. She also gave me some tips about my skin and hair, I love her! Thank you Ana so much! My skin owe you!

My horrifying experience: My mom and I were recommended to this store and to the brand Goldwell. When we arrived, we looked around and u young lady with dark hair, Hispanic, came to ask if we needed help. We told her what we were looking for, that we didn’t have a license and were looking to switch from Sally’s store. She returned with a book so we could pick our colors. She was very knowledgeable and communicated with my mom in Spanish to explain the colors. She also helped us with activator, protein serum and makeup. She was great! Never in a rush to leave us, but stayed with us until we paid. She had also mentioned to us that the store didn’t accept returns, but if we needed, we could exchange for another color (i was uncertain on the exact come). We paid and left. Best experience!
Two days later I returned because I needed a darker shade. I young girl with dark hair, Armenian looking asked what I needed. I told her I just needed to exchange my colors. She asks, ‘do you have a license’? I said, no for what? She says, ‘We can’t sell you that brand unless you have a license.’ I said, you guys already sold these to me. Why didn’t anyone tell me I needed a license? At that point the cashier, a young, blonde girl asked the dark haired girl if the hair dye was opened. I said no, I haven’t touched them. The dark hair girl opens one, ‘It’s open!’ She yells to the cashier. She turns to me and says ‘you opened them!’ I said, I haven’t touched those, if they’re open its because that’s how you sold them to me. She opened the other bottle (I bought 2) and the same, ‘it’s opened but unused’ she yells to the blonde. She looks back at me with the same attitude she had when our conversation started, and says ‘i can take these’. At that point the blonde tells the dark hair girl, ‘oh that brand is a professional brand, it comes open already.’ After feeling stupid, the dark hair girl them tells me ‘we don’t accept returns on hair dye.’ I again told her I was told when I purchased them that I could exchange them for a darker color. She says ‘hold on let me ask my boss’. She comes back and says ‘we’ll exchange them this time, but not next time, and remember for next time that you need a license to buy this hair dye’. She exchanged them and I ran out of there! This place has the worst employees in any customer service oriented store… except for the young Hispanic girl that helped me on my first visit.
I walked in, was accused of opening products, loudly and in front of other customers, was treated like a criminal, and then just like that, no sorry or anything, they did what I came for and ignored how they just treated me… for no reason, other than their employees know nothing about the products they sell or policies they enforce. I know someone that shops at this store for the exact same hair dye brand, and they don’t have a license, but have been buying for a long time! Trust me when I say I will spread the word on how unprofessional and awful this place is. My extended family is in the cosmetology business and they will know to stay away from this place!
Last note, the whole time this was going on, in front of everyone, there was an older, white haired balding Persian man sitting behind the counter watching us without stepping in or correcting the employees. He only whispered something to the cashier to do something, which showed me he was an owner of some kind. Again, horrible! STAY AWAY! Buy online, at a different store, or on Amazon.

Agree with other reviews that noticed the personalities of the staff. They got the job done (e.g., answered questions, rung up the register) but did not smile and were just not friendly.
But good selection of lines and conveniently located by 101.

When I need grooming supplies I come to Beauty Collection, here I can find all my needs (almost all).
the store is clean and organize, its easy to find anything.
There is a big parking lot so parking is not an issue.
The prices are average for this kind of quality.
There is a Starbucks near by and many more attractions.
When you know what you need, its In and Out in 5 Min.
Come and check this place, many options to choose from.

I like Beauty Collection because it is so close. In a perfect world, it would be awesome if all the employees gave the type of customer service that Phil (I’m pretty sure that his name!) gives. The cashiers both had very dry and not very friendly personalities. The location is super convenient in the Sherman Oaks area with plenty of parking in the lot. They have pretty much everything I need and the prices are decent. I really love it that they give a discount to Screen Actor’s Guild members as well. When you check in on Unilocal,you get fun little bags with beauty goodies. If you can move past the nonchalant attitudes of the cashiers and other employees and just let Phil help you with what you are looking for, you will be in good hands.
I hope this review helps you decide on where to pick up your beauty needs! :)

I was recommended to see Ana Merida the aesthetician at Beauty Collection by a very close friend of mine. I’m not one to take care of my skin often but I knew I needed to go get my face cleaned up.
She spent a really good time cleaning my face and extracting my pores. She also educated me on how to take care of my face and what products to use.
I liked how passionate she was about skin care and she is genuine about caring for her clients. Thank You Ana I’m ready for the summer.