P.F. Chang’s

The one star is for the waitress, as she was excellent and very nice. The lack of stars is for the food, which was terrible. It was so greasy and salty it was as if they dumped a full salt shaker on everything. If you eat here, prepare for an upset stomach.
We first tried to go to the cheesecake factory nearby, but there was a 20 minute wait so we decided to walk over and try this P.F. Chang’s. The place was empty compared to Cheesecake factory and we were seated immediately. Now I think I know why, and it all starts in the kitchen. Terrible over-​salted, too greasy, way over-​priced food. If my check is $ 100 for 2 of us (we each had 2 drinks as well), I’d hope to not feel like crap for the rest of the evening, and still feel it even the next day. No thanks.
Great service but I definitely won’t be back.

Excellent food and location, i love the Sherman oaks galleria, there is always the possibility to turn lunch or dinner, into a date with the movie theater so close by. The food really is top notch, i’ve never left hungry or had anything to complain about. The service is always great and i the servers all have great recommendations. I really like the orange chicken and the beef and broccoli, one of my new favorites is Chang’s Spicy Chicken, i HIGHLY recommend it. also the drinks are on point last time i went i had a long island iced tea and it was awesome!

I’m a fan of PF Changs. But I was disappointed with this location. I’ve been in the hospitality industry for ten years. Started casual. Moved up to managing. Now in fine dining. But I still like to visit casual dining with friends etc.
last night, we sat at the bar because we were trying to make a movie. The busser in bar was sweet and helped clear table quickly. We told waitress that we were in a rush and that well put in our order and then have the check when foods dropped. No problem. She did just that and was quick and attentive on refills.
The problem I had, was how she handled the hair in our food situation. We found a hair in our chicken lettuce wraps. When we told her. She stared at us for a long while then asked if we wanted another one. We were not looking for a free meal. We just wanted the situation to be addressed. Hair in food is not okay. there was not much remorse or apologies. She just took it away and sent out a new one. I was expecting a manager to come by but they never did. The check was dropped. We were charged for the hair lettuce wraps and the new order she put in. I asked her nicely if she could fix it and she hastily walked away with it. The check got adjusted and one of the lettuce wraps were taken off. Then the manager comes by. I was shocked when he threw his staff under the bus. The server was right there and he blamed it on her that he didn’t know about the situation tell that moment. Yes, that may be true. She may have been at fault and not told management. Although, as a manger, you are responsible for the situation and you NEVER push blame onto your staff your responsible for. It’s unprofessional. He looked rushed. And the comments he made were robotic and not sincere. As a manager, I would want the guest to leave happy. I would have taken the time to spot by tables and check on them and if I found this situation out I would have taken both lettuce wraps off bill and probably sent out dessert. But that’s just me. I love what I do. Not everyone loves their job.
Very very disappointed PF changs. I’ll stick to the Pasadena location from now on.

My Husband and I had such a great dinner here on New Years Eve. We were seated right away and they had so many great Vegan options! I felt like I had a 5 course dinner with all the appetizers and tofu dishes. Hubby loves the Mongolian beef and honey chicken. Service was excellent and our server was on top of everything. We will defiantly be back for other special date nights.

We had movie tickets and were in a rush this past Christmas week end. When we got to the restaurant it was packed (go figure) wait was about 30 minutes but we had our menu already picked out the minute we hit the table. P. F Chang’s signature spicy chicken, Lobster fried rice, Szechwan green beans and egg rolls to start. Egg rolls were first out and the first to disappear. Lobster rice was good, lobster a little tough, chicken was just o. k, nothing special. The green beans were awesome (I don’t even like green beans). Our waitress understood that we were in a rush for our movie and made a point to be extra dillegent in a very busy resturant, Aloha

This is the second time we’ve been here in the last three nights after seeing a movie at the Arclight. Tonight we ordered two different chicken dishes but could hardly tell the difference between the two which was different from a couple nights ago when the food was quite tasty.
The highlight of our meal was our server, Amanda, who was helpful, attentive and at the table whenever we needed or wanted her. Two thumbs up for Amanda

nothing special. i rather eat at Chin Chin or Panda express. pricey compare to other Chinese restaurant.
ordered Pork Shumai, walnut melon shrip & mongolian beef…
Pork shumai was so tasteless. smelly, buying frozen shumai at grocery market is way better…
but server was friendly and attentive.

Five star customer service from waiter Matt K… Really friendly and very professional!!! This guy deserves to run the whole pf changs restaurant!!! I’ve been coming here for the great food but having great servers is the definition for the service Matt provided. Pf changs will get many more business from me. Thanks to Matt K!!! Keep up the good work!!!

Started with the crab cream cheese wontons, which are tasty. Kung Pao Chicken and Orange Shrimp are pretty good, served with your choice of white or brown rice. The sauces are practically all sugar, which isn’t authentic of course. :) The portion sizes are very large; I ate my dish for two additional meals. The coconut ice cream is absolutely delicious!
Friendly, young staff. Great location at the Sherman Oaks Galleria. Validated parking.

Really good place with great food they have a combo deal which is very cost efficient
The waitresses are very nice and friendly I never spoke with the manager because I never had any problem in this place. Maybe I should give 5 stars to this place but the only reason I gave 4 is because it’s close early especially compared to the different big restaurant which is next door
I will definitely come back to this place which I already been about 20 times and every time is successful guarantee the food is really good and the prices are very fair. The good thing it’s always parking and they validate you when you sit in the restaurant

I’m not really into Chinese food but for some reason I REALLY love PF Changs lol. Everyone always tells me it’s like the Taco Bell of Mexican food but everyone loves Taco Bell too. Anyways, I hadn’t been to PF Changs in like 6 months and decided it was time for my PF craving.
Once we walked in, we were immediately greeted by the hostess in the front and she quickly sat us at our booth. The atmosphere and setting is romantic and dim so you can have a nice intimate dinner. They have a bar area with several tvs to catch the game and have a few drinks.
Now on to the food. We ordered the Four Course Prix-​Fixe menu for $ 39.99:
CHANG’S CHICKEN LETTUCE WRAPS — wok-​seared chicken, mushrooms, green onions and water chestnuts served over crispy rice sticks with cool, crisp lettuce cups. These are a must and I order them every time I come. Make sure to have them make the sauce for you first because these dipped in the sauce are amazing!
KUNG PAO SHRIMP —
stir-​fried with peanuts, chili peppers, scallions and shrimp. This is my «go to» dish and it hasn’t changed since the first time I’ve had it. Everything was tasty and exactly the way I remembered it.
SESAME CHICKEN — tender chicken breast, broccoli, red bell peppers and onions in a spicy sesame sauce. My fiancé ordered this and I didn’t hear any complaints. I didn’t have a chance to try it but it looked really good.
CHOCOLATE RASPBERRY WONTONS — Exactly what it says. Pure deliciousness!
Rarely have the taste for Chinese but when I do it’s PF Changs.
OOOO
4 out of 5 Afros

I know this is a chain restaurant and I usually try to avoid those, however; I was on the westside and Pasadena seems like another country when you are to the point of being hangry so this was definitely an uncontrollable impulse.
With that being said, I am super glad that I stopped here! I feel a glass of sangria helps most situations, especially when pushed to the hangry level.
I was past the point of figuring out what I wanted to eat past the Sangria, so I had the waiter pick out something for me and went with the Mongolian Beef. Hands down, best decision of the day! If you like spice, this was the way to go! I am not a huge beef eater, but not opposed either — but can attest to how well made it was.
That dish alone makes me want to go back to this specific location!

Check your credit card receipts bc they seem to have «technical issues» with their credit card system… what BS … they tried to double charge me for a visit from ⁷⁄₁₀ (which i did go to) but on ⁷⁄₂₉ i noticed another charge for the SAME amount but it was dated for ⁷⁄₁₁! Wtf?!? They must have hoped i wouldn’t have noticed it… well i did! I promptly contacted the manager who said he would call me right back… didn’t get a call after an hour and when i called back the next manager i spoke to said the 1^st manager had left! Would have been nice if he had told me that! I ended up calling back and spoke to the operating manager who actually seemed somewhat concerned… but not until I emailed her to follow up once my bank had contacted the restaurant! Eventually the extra charge was reversed but I had to stay on it to ensure it was done! Not cool pf changs!
To the other Unilocalers who stated they have horrible/​rude/​slow service.. you speak truth bc when my friends and I went that ⁷⁄₁₀ night we sat outside in the patio area to enjoy the evening dace entertainment going on but we had to flag down servers/​runners for the basic things … silverware/​plates/​refills/​etc… they either aren’t trained properly or don’t give af of their customers.
The food isnt the greatest to make me EVER want to go back there… this experience made me remember why I don’t eat here… there are better options to choose from in the area!

While having dinner at PF Chang’s in Encino tonight, we noticed that our lemon drop didn’t have enough flavor so we told our waiter and within a minute the manager came to deliver us our freshly made cocktail drink. It tasted so much better. Thanks to Matt for such excellent customer service.

Be careful guys, that’s an illegal SCAM restaurant. Went there today and asked which of the VEGETARIAN could be vegan friendly or made vegan friendly (no milk, no egg), and the waitress told us: «No, we make everything with FISH OIL».
This means that their menu is illegal according to the FDA guidelines. Very disappointing and also pretty scary that something like that is legal in a country like the U.S.
If there would be zero stars possible, I’d give zero stars.
We will also forward this case to the FDA.

The food is good but the service is was terrible! The server completely neglected to clear the table in between are courses. By the end when we asked for the bill we were sitting in a mounting of rubbish.
And the shocking part was that when one of the dishes was sent back due to being too salty, the server could only say «that’s good» and no apology or anything.

Went yesterday for an early dinner date at 4 PM. It was a beautiful day to sit outside.
Nicholas was our waiter, he was friendly. I got the shrimp with lobster sauce, huge portion with brown rice, and a pear mojito my favorite!
Service was a little slow. Nicholas brought the check without asking either one of us if we wanted another drink. I definitely wanted one, since we were about to go see a 2 hr movie. Oh well! It as not that busy, but maybe it was inside and they had two many tables, who knows!
The pear mojitos is really what brings me here, more than the food lately, to bad i only got the chance to enjoy 1!

This location is inside the Sherman Oaks Galleria, just off of Sepulveda. There is a Cheesecake Factory and an Arclight, so it’s convenient for an impromptu night out. It was a little packed since it was dinner time on Saturday, but we were able to get a table pretty fast.
The food is ok, but it’s so expensive. You’re better off going to a mom and pop Chinese restaurant and getting better tasting food for half the price. But I had a gift card, so this is why we were here. We got the PF Chang’s meal for two. We each got a choice of soup, a choice of appetizer to share (steamed chicken dumplings), an entrée each that includes rice, and a dessert. The hot and sour soup wasn’t good at all. Way too salty and not at all sour or hot. It’s usually my favorite soup, but not this time. I couldn’t even finish it, yuck. The chicken dumplings were plated nicely and it was very good. We both got the house special chicken entrée with brown rice and it was delicious, however it was too «saucy» for my taste. Our dessert we got the banana eggrolls served with ice cream. That was probably the best out of our whole meal. Very pleased with our waiter’s suggestion.
I give it one star not only for the mediocre, expensive food, but the service seriously lacked. We hardly saw our waiter. Only for our drinks and to take our order, and our dessert. I had to flag down other people’s waiters to get some attention for our lack of refills. I could tell the other waiters were annoyed that I was doing that, but we had no attention from our waiter, so I had to do something.
Also, I was disappointed in the way he wrote up our check. We got the PF Changs meal for two for $ 40, but instead he itemized everything and charged us individually, so instead of $ 40, we were charged $ 60. Uhhh… NO. Then it took us an extra 20 minutes to get the bill fixed. But even when we explained it to him, he didn’t understand bc he was so distracted by something. He would look away and not look at me or my husband. Then he would ask us to repeat it. Terrible service. Don’t think I would be back to this location.

Tasty but extremely Westernized Asian food. Most of the main dishes are hyper-​sweetened, hyper-​salted compared to their authentic Asian counterparts. That being said, they are still tasty, but very heavy and rely on the sweet/​salty thing rather than intriguing and exotic flavors.
Many vegetarian options — a big plus!
Drinks: very stiff, yay!
Service — we were told about 40min for the wait but it was well over an hour. The service once inside was decent; our food arrived quickly but the waiter was a bit slow with water refills and such.

Came to this location last night for the first time. Perfect dinner for two I must say.
They have a peanut free menu that’s as long as the original menu, impressive.
There service. Is exceptional, on point well represented, very nice and respectful and joked with us as well. Great quality in a person.
Each dish that we order we prepared and cooked just right.
From the lettuce wraps with there 3 dipping sauces to there tuna tartar, properly seared with garlic and jalapeño peppers over the top.
The lettuce wraps were cooked perfectly, had great texture and bite.
I really enjoyed the tuna tartar. Very fresh, nice sized slices, good portion.
For our main meal we had the sweet and sour pork. With brown rice. And we had the Chilean sea bass.
The sweet and sour pork. Was great. Not to much batter and wasn’t over cooked. The vegetables were cooked perfectly as well.
The Chilean sea bass was cooked perfect, juicy thru every bite. And surrounded by spinach leaves.
My mouth watered thru every bite of there food. I would highly recommend this location to anyone in the area. Very reasonably price for the service as well as the quality of food that you get.
If your heading in for a bite you might want to sit in Estevan’s section. Just ask the host.