Panda Express

We arrived there on Labor Day twelve minutes before closing. We were pleasantly greeted by Sue, and she prepared our meals for us promptly. Due to the late hour she apologized for the remaining selection but she compensated with hefty portions of our take out.
What impressed us the most is the service with a smile. Customer service tends to be lacking on holidays and right before close (I have often been disappointed by other Panda Express locations discouraging me from ordering because they were closing) but this experience was a positive one. Panda Express is a chain– but I hope this location’s service will make them stand above the rest.

So impressed with this Panda Express. Walked in and saw 2 people cleaning tables, and was greeted by at least 3 people. Very friendly. I even had a young lady that worked there offer to teach me how to use chop sticks when she found out I didn’t know how. Yummy food too. Clean, friendly, fast, and good. All things I look for in a fast food chain.

This one popped up near my house so I was excited to try it. The food is as good as any Panda Express (which I personally like). I’m a creature of habit and always get the Orange Chicken + Fried Rice bowl. I love crab rangoon, but the ones here aren’t very good.
Don’t go to this location when you’re in a hurry. They need to work on efficiency — it shouldn’t take over 10 minutes for them to get to you when you’re only the third person in line to be helped. I have a feeling it’s that they’re understaffed and could use another person up front (but might not yet be bringing in the revenue for hiring an additional person). However, there is no hustle from the folks working, and they have trouble differentiating which tasks to accomplish first. (Example — when making my order, please don’t stop in the middle of it, say hold on, and fill up two other entrees on the line that have nothing to do with my order. Wait until after you’ve helped a customer, fill the bowls with what was just cooked, and then go one to next customer.)
That said, we still have gone back every couple of weeks and the food is consistent. We just have to make sure we’re not in a rush.

Slow service and bland flavor compared to typical Panda Express. I waited 30 minutes for my entrée. This is the worst Panda Express in the area. I think white people like it here.

I’m not new to panda, the food tastes the same in every chain, the difference is the location’s efficiency.
Don’t you train your employees in taking accurate orders? Are they aware to be ready for lunch and dinner «rushes»? It doesn’t take 40 minutes tho complete 2 orders… seriously 40 minutes, you have more than 1 stove.
It’s a restaurant, people go there to eat… not to watch you scramble in a circle to complete an order.
Come here if you want to order and look at the server’s eyes for 30 minutes while the cooks figure out how to cook your food.
Unacceptable– get your act together.

I’ve never given Panda Express much thought. I’ve eaten at some locations around town and it wasn’t much to brag about. We have a new location in Shawnee, so I thought I’d at least give them a shot. I have to say it was pretty good. The first girl started my order out wrong, but the next girl straightened it out. I had Black Pepper Chicken, Chicken Mushrooms, and Broccoli Beef with Fried Rice and Cheese Rangoon. My favorite was the Black Pepper Chicken. I really loved the Chicken and Mushrooms, but I despise zucchini and it was loaded with it. Luckily it’s big chunks, so it’s easy to pick out, but then you’re kind of throwing away some of your food portion. The Broccoli Beef tasted fine, I really appreciated how fresh the broccoli was, but there was very little beef in my portion. The serving bowl had big pieces of beef; I think I was just unlucky with how she served it.
I am a Rangoon aficionado… these failed the test. They are oily and just bleh. Their sweet and sour sauce is mostly SWEET. way too sweet in my opinion, so I won’t waste my money on their Cheese Rangoon again in the future.
I’ll definitely be back. They were really friendly and the food was much fresher than I’ve experienced at other locations.