Two Brothers Water Heater Repair

I called Two Brother, they sent Chris out to see what’s wrong with my water heater. He was professional and on time. He explained it to me that he could replace the thermocouple which costs less or replace the old unit. We decided to replace just the thermocouple; however the water heater still does not work. Chris was nice enough to refund my money and explained to me about everything. I truly appreciate the professionalism and honesty from Chris.

Came home to find water leaking through the walls. Not a good sign. Found these guys located in the same neighborhood, called, shot some photos with my phone and shared. Within 90′, Chris shows up at our door with a replacement and installs it just as fast! Our hot-​water heater also heats our closed, in-​floor radiant heating and our hot, potable water. Most of my neighbors also have the same hot-​water heater that failed on us. They’ll be calling Chris, too. Thanks, Two Brothers Water Heater Repair!

No hot water on a Friday morning. Ugh! The first place i called didn’t repair hydronic water heaters. Two Brothers squeezed me in on the same day. Chris was on time and knew immediately what was wrong. The mixing valve needed adjusting. Chris adjusted it and he didn’t even charge me. Fast and honest. You can’t beat that. I definitely recommend Two Brothers!

I wanted to take the time to give true props to a company that exceeded my expectations and came to my rescue when I was in a time of need.
I was being Mr. Fix-​It the day before Easter and had shut off the water valves to fix some leaky pipes in the kitchen before family was due the next day. When I turned them back on, the pressure valve on our gas hot water heater blew and would not re-​set. Out of my league, I called Two Brothers on the advice of my neighbor who recently had his water heater replaced and within an hour I had Tyler of Two Brothers at my door. Tyler was extremely knowledgeable, but what really impressed me was how he took the time to ease my wife’s anxiety by explaining what he was doing and why. All around a great experience that saved the day in time for the holiday.
I HIGHLY recommend Two Brothers Water Heater Repair to anyone in our area in need of plumbing help. Outstanding services — SUPERB!

Woke to cold water and tried to relight the pilot without success. I called around 7:30 am and within a half hour had a call followed by a quote from Jeff for possible tank replacement. When Jeff came by at 10: am, as promised, he gave the pilot another go and it fired right up. Very glad to know they are there and will definitely use them when it comes time to replace the tank.

My water heater pilot light would not stay on, tried fixing it myself but it’s an old water heater and the thermocouple was probably bad. Decided to call Two Brothers because it was late in the night and they were open and had good reviews. They told me I’d get a call for a guy to come out between 2pm — 4pm. By the way, the guy I talked to (can’t remember his name) was polite, down to earth, and competent.
The plumbing technician called earlier than scheduled, said he was in the area and could get it done earlier if we wanted. That worked well for us. He showed up and started working right away. Job is clean and professional looking. I used to do kitchen and bath remodels, so I have a decent eye for it, the job was well done. Hauled away the old water heater and cleaned up well.
The plumbers name was Julian. He was solid, efficient, and an overall nice guy, easy to work with. He didn’t mind taking a few minutes to talk me through some things about the water heater and the plumbing. He also was nice with my kids and even the dog.
I’d highly recommend them, the whole process was painless.

They responded to my call fast and sent over the plumber within 2 hours. The plumber did a great job and was a very cool guy. He had my water heater fixed in no time. He also kindly pointed out and explained to me the potential problem with a pipe that is inappropriately installed. The price is good too. I’m satisfied with their service and will definitely use them again for plumbing issues.

So much for Open 24 hours. I called them at 8am with a broken water heater, no answer. I left a message, no response. I called and left another message at 1pm. This is ridiculous. If you need someone to come out same day, DO NOT USE THESE GUYS.

As a milennial, I have very little sense of how things like heaters and work. These guys were gracious and patient with me, making me feel comfortable about my options and explaining the process. Their installation of my new heating unit was quick and affordable, and the employees were very helpful.
I would highly recommend these guys, especially if you need someone reliable.

My water heater (which I later learned was more than 25 years old) started leaking water. After calling multiple plumbing companies I choose this one. They were able to come out the same day, and called ahead when the plumber was on his way. The plumber, Tyler, was professional and had the new water heater installed in just a few hours.

Julian came out Friday afternoon after I made a call earlier in the day that our water heater was not working. After looking it over he gave us a full explanation of what had happened and due to the damage said it would need to be replaced. We had the option to get a second opinion or have another plumbing company do the install but decided to go with him since we appreciated his honesty. A few hours later, we had hot water again.
Julian was timely, honest, easily accessible by cell phone and not pushy at all. He let us decide what to do and then went with that. Overall, he did an excellent job and we would recommend them to others.

They came out on Sunday as soon as I called them and spent the afternoon installing a new water heater. Tyler seems like a great plumber and I will definitely call them again in the future.

Tyler came out showed me a better (quick and easy) way to flush my electric water heater and remove sediment accumulating at the base. This will definitely save me money in the future!
When the time comes and I need a new water heater installed, I know who I can count on!

I had a leak develop at the top of my water heater and had them come out to repair it. Within a 12 hour period, they were able to come out, give an estimate, replace the water heater and finish the work. They were at a high demand of time, but were able to meet my needs very well.

I called this company after walking into my basement and seeing water pouring from the bottom of my rusted water heater. Even though it was after hours they answered the phone. I explained the situation and made an appointment for a plumber to come out the next morning.
They were right on time, brought everything they needed with them, removed the old and installed a brand new water heater in less than 2 hours, and it looks and runs fantastic. Both plumbers were very professional and took the time to let me know exactly what was going on. My experience with this company was very good and I will definitely use them again.

Service was very good! When the plumber ran late due to traffic, he called en route to keep me updated. He was very professional and did great work. I originally contacted them about a installing a new tankless water heater but plan on having them back for future plumbing work. We just started remodeling our kitchen and he gave helpful advice

When I called I felt like they were genuinely interested in my problem. They rearranged their schedule to come to my home to replace a leaking water heater the next morning. They gave me a price over the phone and they billed exactly for what they estimated the job to cost — no hidden fees.
The plumbers arrived almost to the minute that they said they would. In two hours they had the old water heater out and the new water heater installed and ready to use. At no charge, they also checked water pressure and inspected all faucets, fixtures and toilets for leaks and provided an estimate for repairing items found. Very professional and responsive. Had all necessary parts and supplies to complete the job quickly. Left no mess.
Price seemed high to replace a water heater, but a power vent water heater is more expensive than a regular hot water heater. I will definitely call them back for future plumbing work.

Our basement gas powered hot water heater failed in epic fashion one evening around midnight. We caught it immediately and we were able to turn off the water supply before it majorly flooded the basement. Two Brothers sent a plumber out the next day to replace it. We replaced our failed 40 gallon water heater with a 50 gallon Bradford White model.
Tyler took care of everything himself, including lugging the new hot water heater down into our basement and removing and disposing of our old hot water heater. He was punctual and professional, and did a good job installing the new hot water heater.

We were only getting cold water. Pilot light would not light. I called and made an appointment for 9 – 11 a. m the next morning. Tyler explained company’s procedure. Everything was very clear.
Julian arrived a little after 10 a.m. He confirmed with us that the water heater was not leaking as he did not see water.
We told him the pilot would not light and that the heater was 11 years old; so, it was probably time to install a new water heater. He checked the heater out, determined that the heat sensor was bad. Asked us if we wanted to replace it as he felt the heater was still good. Of course, we said replace the sensor.
After the sensor was replaced, Julian lit the pilot, turned the heater on, and now we’re back in business.
If we need any more plumbing repair work done, I know who to call.

Woke up Saturday morning to a cold shower and our 12 year old water heater leaking all over the garage floor. I called around to a few big name plumbing companies to come out and give an estimate, but they wouldn’t show up on a Saturday unless it was an emergency and then they would charge an extra $ 50-​$ 100, just for a trip charge.
We had family over for Easter and hot water isn’t something you appreciate until its gone. I called Tyler at Two Brothers Water Heater Repair, he came out within hours and installed a new 40 gallon Bradford White. He spent some time with me going over the specifics, and even pointed me to where I could get a rebate! I think the whole water heater installation time was about an hour at the most. Why can’t they all be like this? I really appreciate the quick response and friendly service. Thank you!