Public Storage

Easy access. Ample parking. Had the items we needed for packing and moving.

This is a great facility for temporary or long-​term storage. The on-​site manager, Julian, is fabulous to work with. He is very conscientious, detail-​oriented, and very careful that rules are followed and that your property is maintained in a secure environment. Extremely easy access; A+ storage facility.

This was a very trying time for me and Julian went far above and beyond my expectations of good service. I recommend this business very highly. If I could give it more than 5 stars, I would.

Great location. Secure storage rooms. Definitely a step up from many other public storage sites we looked at. Julian, the manager, is awesome!

Love the location, love the staff. Julian made my public storage experience better during the stressful months of looking for a new home. Thanks guys

I had had a very stressful day of moving and ended up having to put all my stuff in a unit. Julian at Public Storage was so kind and created a relaxed environment and was just very helpful. If I ever need to use another storage unit in the UDistrict, I will definitely come back to this one.

This is my first time using Public Storage and I was more than pleased with my experience. I’ve heard of people having horrible experiences with them so I was relieved with their great services at this location. Julian was informative and great. He answered every question I had and was very friendly. My storage unit was just what I thought it would be based on the descriptions given to me. It was temperature regulated and definitely secure. I would come here again if needed.

My husband and I had a great experience. Julian was very helpful in helping us choose a storage room that would fit our needs. He’s very friendly and upbeat and that’s always nice to come across. Thanks Julian!

I could not have been happier, or more reassured, with the reception and service I received at the U-​Village Public Storage. The location cannot be beat, and the rates (while a bit high compared to some other — far less conveniently-​located and well-​maintained — storage facilities) are nonetheless commensurate with the level of convenience and service you receive at this location. Besides, it is worth paying a little extra just to have the opportunity to work with Julian. His friendliness, knowledge, and positive demeanor, are unmatched in any storage facility I have ever had to deal with. Now, if only he could do something about the rain…

Julian was the best. Super helpful and quick with everything.

Public Storage was terrible. I’m moving my stuff to Seattle, and apparently they have a single location with climate control, which I don’t understand due to the rain here. And they couldn’t explain it to me. Their web site doesn’t have an advanced search to help me find what I need. The site gives misleading messages like, «what you’re looking for has limited availability. Please call the location» when the location doesn’t offer what I need at all, so calling is just a waste of time. And then on the location pages, they give a 800 number (national) and what appears to be a local number (425) but the «local» number goes to the same national number, and their system assumes the site you want to talk to based on your phone number (hello 90s, would you like your area code assumptions back?), so you have to wade through several menus before waiting to talk to a live rep, who can finally give you the local number. This is idiotic. If people think this is good service, I encourage you to try an actual good storage service, such as Uncle Bob’s. Maybe that chain isn’t found here, but there must be something better than PS.

Great facility; clean, secure, and convenient. Huge loading elevators! Juilan and Erin were always very friendly and professional when I needed assistance.

This place is like a hidden treasure. The facility is super safe and super clean. More importantly, the people who work there amazing. They (Julian and Erin) have helped me time and time again. They have went above and beyond my expectations! I highly recommend this particular public storage because besides it being in a great location, Julian and Erin will make sure you have the best experience and customer service.

Incredibly helpful staff and a convenient location!

I use Public Storage off and on for various home projects. Since the new parking lot was added, this location is GREAT. Well lit. Convenient. Helpful staff. The manager (Erin) helped me assess what I had to store and ‘right sized’ me into the *perfect* sized unit. I’m happy as a clam! (and so is my stuff)

Very easy access with nice covered parking. Plenty of storage options and very helpful employees

Love this location of public storage. Very clean and nicely kept, Julian was extremely nice and helpful with all of my needs! I will refer my friends here.

Erin was awesome. She listened to what I needed and got my set up with a unit to match my needs. She helped me figure out how many boxes I needed and her recommendation was dead on. She didn’t waste my time trying to sell me things that I didn’t want/​need. The only thing I would like to see improved here is the doors need a way for them to be propped open. Other than that the place is great.

I purchased boxes and moving supplies from this public storage location for an out-​of-​state move. Julian was working and SUPER helpful! He helped me get all the supplies we needed, a great arrangement of box sizes, and reassured me that anything extra could be returned if necessary. My husband and I each went back twice (we needed a lot of boxes!), and he always met us with a smiling face, helped us out to the car, and remembered us.
This moving experience was definitely one of the least stressful, which is so appreciated!

My advice is: Don’t waste your money on insurance… They depreciated and didn’t even cover most of everything that was stolen…
Submitted Receipts from Costco and Amazon too, and they didn’t even apply anything except for 2 items listed in the stolen property…
Found out by filing a complaint with the State Insurance Commissioners Office that it was American Commerce Insurance involved in the big insurance corporation and its connected companies… They only covered 50% of losses my renter insurance on my residence which was repeatedly targeted for burglary as well.
My advice would be just plan on filing time consuming claims and don’t expect them to cover it even with receipts and invoices…& expect if you’re burglarized to file tort claims or lawsuits and complaints with the insurance commissioner…