Roosevelt Self Storage

When I called to check on pricing the woman working was not actually there. Although she said she was out running errands for the facility, absent personnel is in line with what other reviews said. And after reserving a unit on line, I found it was misrepresented and had a large obstruction. The woman said she emailed me about it but I didn’t get an email. While I was there she was running around, trying to balance too many things. While she was nice enough, it just seemed like she (and the facility in general) couldn’t get her stuff together. I had to leave and find a unit elsewhere.

Don’t rent here. Of course unless you like overpriced units and limited access hours that are actually more generous than they actually are since nobody shows up at the posted open hours. It’s 8:30am right now and me plus 3 other storage renters are standing outside waiting, waiting, waiting… wonder why they think it’s okay to run a business or just interact with other humans this way.

Roosevelt Self Storage is a nice, clean, trustworthy place to keep your belongings. The staff are friendly and very understanding. It is a heated building so as a mobile DJ it was beneficial and convenient for us, especially since we came by multiple times a week.
The only reason I give 4 stars instead of 5 is because it is a bit more expensive than I would normally want to spend, yet worth the cost! Alsoit would be very busy certain days of the week/​month making it difficult to maneuver our truck in and out of the garage, yet this was understandable since it was normally around the 1^st-​5^th of the month.
I definitely recommend Roosevelt Storage, and we even know others who are now satisfied customers based off of our referral.

I used this storage facility after I moved up north and I had my unit for 2 months. In the time I was there, I had nothing but positive experiences and interactions. The manager gave us a good deal and included renter’s insurance and a lock in the price. The unit was clean and served my purposes just fine. I think all the negative reviews are from the previous management. If you are looking for a reasonably priced storage unit in the area, I wouldn’t hesitate to use this business. When I cancelled my unit, I promptly received a prorated refund check.
*This is not a 24 hour facility, but the hours worked well for me.

Agreed with Megan T. I had a mailbox here for many years and there was often no one there when I came to get my mail. I got the box so I could receive packages from UPS and Fedex and sometimes missed a delivery because no one was there when the package arrived. What’s the point?

If you had to pick one thing – just one thing – you’d need from a place that was hosting your business mail box, what would it be? I’d pick ACTUALLY BE OPEN DURING THE «OPEN HOURS.» If you’d pick this first, or even put it on your list of «must-have’s,» then whatever you do, don’t rent a mailbox at this place. I lost track of all the times I showed up and the person at the front desk had put a sign on the door that said they’d be back in half an hour. Now I don’t begrudge anyone taking lunch or having to go out – but this was constant. And the woman at the front desk plain out told me that she didn’t like sitting at the desk and went out when she could. OK. Your choice. But don’t expect me to remain a client! I only wish I could give fewer than one star.