Jeff Van Nostran – Salal Credit Union

My fiancée and I were recommended to use Jeff via his many positive online reviews. And we can happily say that he lived up to his excellent reputation and then some. To start with, he went above and beyond to answer our questions (even at night and on weekends).
He came up with creative solutions to accommodate our unique loan timeline constraint, which enabled us to get into a home sooner. Lastly, his fast response times during critical moments in the offer process really made the difference in securing our dream home.

Working with Jeff and the entire Salal Credit Union Team was amazing! We could of closed early but we had to wait on the seller. Jeff keeps you up to date with the entire process, responds quickly to all forms of communication, and thoroughly explains every step. Thank Jeff and team!

We worked with Jeff for the financing on our home after comparing rates with two other brokers. Jeff and his team were super responsive to our questions and we got our transaction closed 10 days ahead of the original target close date.

Thank you Jeff for helping me with my transaction. You were very patient, responded quickly and nice as can be.
Thank you!
Dj Brooks

Not many people would call their clients from the hospital after the birth of their first kid… but Jeff did. He was readily available to answer questions and respond to concerns even while he was away or on vacation. He went above and beyond to make sure we were comfortable with what we were walking in to and was right there when things didn’t go quite right. When the appraiser put a halt on things 30 minutes after we had signed our documents, Jeff was right there making sure we didn’t go through more setbacks than we needed to. He was excellent and I would recommend him to anyone that wants a positive experience, someone that can close on time, communicates tirelessly and is all around a great guy. After we closed we found ourselves missing Jeff, so we are having him over for dinner one of these days. Jeff for the win.

I was referred to Jeff from a Co worker who used Jeff abs Salal to buy his first home. I was looking to refinance with a cash out to do some remodeling. I rate shopped several banks and credit unions including my own. Salal could not be beat and I even got the lowest rate I could find with a lender credit. Jeff was available throughout my refinance even welcoming his daughter along the way. Jeffs team at Salal offered the same great customer service when he took time to be with his new family. Jeff was still available if needed and answered all of my questions during and after business hours on his own time. Jeff and Salal made the refinancing mortgage experience personal and not just another stat on the books. My business felt wanted and they strived to make sure I was informed and happy. My loan closed after 3 weeks (could have been sooner but had a hiccup on my end) and was accurate and easy. I highly recommend Jeff for your mortgage needs and he will definitely be the person I call for any of my future mortgage needs.

There’s a good reason Jeff is getting this many 5 star reviews. The minute I first called him about a pre-​approval all the way until my house closed, he was available to me at all hours and made me feel like his number 1 priority. When you’re dealing with getting your dream home with your life savings, and signing a 30 year contract, having a ton of questions and concerns– working with a loan officer helping me each step of the way took all the stress out of it. Thanks Jeff!!!

Jeff is an amazing broker! He was a critical guide through the options and process of financing my first home. He met with me in person at his office, asked me about my vision for home ownership, goals, and financial situation to match me to the best mortgage. Jeff transparently provided me with a number of options and helped me chose the right one for me. The rates and packages where all extremely competitive. In Seattle’s hot housing market and my short time frame, Jeff closed on a home that exceeded my expectations two weeks ahead of schedule! I whole heartedly endorse Jeff and his practice at Salal Credit Union.

Jeff’s service only reinforced the value of being a loyal credit union customer. The process he and assistant Carolyn shepherded the loan process to a swift and very successful outcome. And, they both were exceptionally responsive to me, which I think is indicative of basic customer service values. Give Jeff your business. You’ll be glad you did.

Jeff recently helped me and my wife purchase our first home. We went into the process not knowing much about buying a home, and we were more than a little afraid we’d have to settle for something that wasn’t a great fit. Throughout every stage of the process, though, Jeff was patient, knowledgeable, responsive, and understanding. He took the extra time necessary to make the difficult process of buying a home clear and understandable for us, all the while acting as an advocate on our behalf and helping to make sure we were in the best position possible for moving forward. We’re now living in our first home, and it feels like an absolute dream. We are so thrilled with how this turned out, and a huge part of that is thanks to Jeff and all the great work he did on our behalf.
I happily give Jeff my highest recommendation without any hesitation. We would work with him again in a heartbeat, and it makes me happy to know some other future homeowners will have the benefit of his skill and experience to help them with their own search.

From the start of my search for a new home, Jeff was super responsive and informative. He even made sure my broker was being diligent and thorough. Anytime I needed an answer, or response to a broker question, Jeff returned it super fast. Unfortunately I went with a co-​op loan which Jeff couldn’t support, but if I ever have to look for a new place I will definitely be asking for his services again.

My experience with Jeff was fantastic!
Having to deal with a transfer and moving from out of state, Jeff was more than helpful in prodiving us with a new loan here in Washington. He is very knowledgeable of all the rules and regulations here that really helped in coming from out of state. He kept in constanct communication with us and the relocation company that we had to work through.
He saved us 1000’s of $ by knowing and keeping track of current rates and rules.
I would suggest anyone looking at doing a mortage in WA state to give Jeff the chance.

Jeff was such a great person to work with. Always on top of things, you can tell he works hard for you. Our approval and purchase was incredibly easy and quick. I don’t think I’ll ever look for a mortgage from anyone else.

Jeff helped us reconvene our home loan. He was great in assisting us with the application and the complete process. We closed in 5 weeks (would have been sooner, except it happened over the holidays). This was our easiest home loan yet! If you are looking for a home loan, I would recommend you talk with Jeff.

I would like to share my recent experience refinancing my mortgage with Jeff Van Nostran at Salal Credit Union.
From the very beginning of the process — an online application — Jeff was extremely knowledgeable, responsive and helpful. I was given a list of all of the paperwork I needed right off the bat, and there were no surprises. He made sure that all details and expenses were clear to me, before we locked the rate. Scheduling the appraisal was smooth and speedy. Jeff provided updates as the process moved forward. Every time I had a question, Jeff replied promptly. We completed most of the refinance process via email and were able to arrange for the closing paperwork to be signed in the evening, to accommodate my work schedule. The process took just under one month.
I would highly recommend Jeff Van Nostran and Salal Credit Union to family and friends who are in need of mortgage services.

It was a pleasure working with Jeff and Salal Credit Union. We were able to do almost everything over email, and Jeff was very responsive to my questions. He even had our loan paperwork completed two weeks prior to the closing date. This was my second loan through Jeff and Salal, and I would definitely use them again.

I am glad I chose Jeff to help me secure a mortgage for my home. In the process I met number of Mortgage brokers and bank representatives but no one were as patient and knowledgable about the process and Pro & cons of choosing a particular type of Mortgage.
If you don’t like negotiating and would love to have a honest and straight forward Mortgage specialist to help you, you should talk to Jeff once.
He helped me close my loan on time, gave me the rates that were current (no extra discounts :)). Most importantly made me feel very confident that everything was going well.
He was prompt in answering every call and email of mine and also updated me and my agent of the status of the application all the time proactively.
Thank you Jeff and Good luck!

I knew from the start that my situation was unique and there would be challenges. Thankfully Jeff took the time to understand my circumstances and together we made a plan. Throughout the entire process he kept me on target, always setting realistic expectations, and helped solve problems as they arose.
Working with others, it’s rare that my expectations are exceeded; however Jeff exceeded them in every way. I appreciate his honestly, knowledge, dedication and his true passion for what he does.
I’m grateful for all the help and support Jeff provided, how he championed my cause, and made our dream home a reality!

It has been a pleasure to work with Jeff on my recent home purchase. I engaged Jeff early in the process and was extremely glad that I did. Jeff really helped me understand the cause and effect to purchase price, loan amounts and down payment percentages. Having that knowledge up front really helped me and my family determine a target price range and ultimately helped us in negotiations when it came down to making an offer.
My purchase process was hectic, but it had nothing to do with the lending process. Thankfully, Jeff was there each time we hit a bump to help us through. I would highly recommend Jeff to anyone looking for someone to help them through the lending process.

Jeff Van Nostran and the rest of the team at Cobalt Mortgage truly exemplify customer service. During both the purchase and subsequent refinance of our home, they were patient, extremely knowledgeable, and took the time to really learn about our needs.
In addition, when I needed to locate some tax records from 2005 and 2006 that had been lost, their team commenced a laborious search through their archives and found the information that I needed to replace my own lost records. That was above and beyond the call of duty.
I highly recommend Jeff, and the rest of the Cobalt Mortgage team, to ANYONE who needs to obtain a new or refinanced mortgage.
Seriously mind-​blowing good service!