Hertz Rent A Car

It actually should be NO stars. Rented Dodge 300 from Hertz in the Marriott Pier 66 location, Seattle for 3.5 hours. Car was $ 89.99. No agent on premise (or hours later) when car was returned (in the afternoon of a weekday). Agent was supposed to e-​mail invoice. None received. Contacted Hertz — finally e-​mailed one 7 days later — for $ 214.00!!! Charged me for Gas, which I replaced, 13% concession fee — for doing business in the Marriott, and a $ 14.00 delivery fee, for a car that was already there! Plus an abudance of Taxes! Are you kidding. After repeated calls and e-​mails to the local agent, who promised credits but never did anything, I spoke to Hertz in Oklahoma — wow the rudest woman, until I spoke to her supervisor — the Trainor of being rude to clients. Finally agreed to credit gas charge — the end. Wrote to Hertz who «explained» that the $ 14.00 was because the Marriott doesn’t have any parking! What? There is no notice, ANYWHERE of this charge prior to renting the car. This is fraud at the very least. There should be legal action requiring Hertz to refund every client that was cheated out of the $ 14.00 they never knew about. I will never rent from any Hertz, anywhere, ever again. I imagine Hertz is trying to save up enough $ 14.00 charges to be able to pay O.J. SIMPSON TO GET OUT OF PRISON AND BE THEIR SPOKESMAN AGAIN. AN APPROPRIATE HIRE FOR HERTZ!

Always helpful, always pleasant. Easy in and out. Clean cars. I haven’t had one yet that smelled like smoke (unlike every car I’ve rented at the «other» big car rental chain that delivers the car to you).
I like that half their cars also have USB chargers in them for my phone :)

I rented a vehicle from the Hertz Local Edition in my neighborhood. The rental went very smoothly, the staff were very friendly and exceptionally patient with my questions and concerns.