Pei Wei

I had never been to this Pei Wei before. I’ll start with the con: I ordered a lot of extra sauce, and I was given a VERY small amount of very watered down sauce.
On the other hand, the girl who took my order was very enthusiastic, and nice. She apparently doesn’t usually work at this store, and was just filling in that day. (forget her name)
The young girl with dark brown hair, who packed up my to-​go order was very polite, and very nice.
The manager, Maggie, had a great, friendly attitude, and great customer service. I was very impressed when she let me use these $ 5 bonus gift cards (that were an extra bonus, when a relative bought me Pei Wei gift cards for Christmas). The $ 5 bonus cards were expired, but she still honored them, with a happy, cheerful attitude. A good attitude, and good customer service, goes a long way with me. Thank you, Maggie!

Excellent food, excellent portion (take home half), hot and fresh and yummy. Employees friendly and on top of it. Despite being dinner time rush, very little wait. We too are pleased with the size options. Love the spring rolls, Pad Thai and salads. One of our favorite restaurants which appeals to my husband and I as well as our picky kids. Rewards program is an added bonus.

What a joke. Worst meal ever. Not sure if they were just off this time or they don’t care. Tofu burnt and dry. Lomein chix was deep fried breading, no meat. Overall terrible.

Went to Pei Wei so many times and today is a disaster. Ordered Spicy Tuna Roll and the thing came out ice cold. Sushi is supposed to be served at room temperature, not cold. It tastes like it’s pre-​made in the morning or the night before. the rice was cold and dry. I told the server, she looked at me like I was out of my mind and said «sushi is supposed to be cold». No no no. It is not. I have gone to many sushi places in my life (including in Japan), I know what sushi is supposed to be like.
I guess the sushi at Pei Wei is pretty cheap, I shouldn’t have expected «restaurant quality» stuff.

I have been a regular customer at this establishment ever since it opened. I returned home from a summer on the pacific coast to an unfortunate surprise. Everything has changed! They no longer provide vinegar for spicing up the hot and sour soup, provide large spoons for serving large bowls and the large bowels are now about 1 – 3 smaller than previously served. The spicy chicken salad has also changed with an over abundance of shredded carrots and shredded cucumbers. We have some very good Asian restaurants in the valley in close proximity to this establishment. So in the future I will frequent other alternatives and list this place as «No Wei» instead of Pei Wei!!!’

Do not use their new online service!!! What a mess. It became obvious that unless you ordered your food to go or ate in, the online orders went to the bottom of the pile and were left in the ozone. I counted at least 25 people who came in after me but got their food and left. I placed my online order at 6:05 pm and finally got it at 7:23. By then the crab puffs were cold and the dinners were semi-​warm. Come on PW. You should do better than this. This Summit location also appears to be short staffed all the time. I realize they were closed for a time last year by the INS, but get over it and get better organized. This is unacceptable and very disappointing.

A salty tasteless experience. Ordered the ginger chicken. This was swamped with way to much sauce. There was no ginger taste and it was super salty. Should have gone with my gut and stood firm and not be talked into going.
A flavorless meal.

Personally I’m not a huge fan of Pei Wei I’ve had better Chinese before and for me it was just ok. However everything else about the restaurant was on point and i loved the drink machine. If you go there i recommend getting a lettuce wrap and the snickerdoodle we got was delicious!

Great Tofu pad Thai … Always consistent and fresh. Smaller location but in and out quick. Clean with friendly staff.

Great food! I love the updated menu as well. Good diverse Asian cuisine. Good ambiance too

Our first time to a pei wei and we enjoyed it. The selections are numerous but not overwhelming. The steam option is nice for health conscious. Price is reasonable. The ice tea flavors and condiment choices are unique differentiators. We will be back.

This is an interesting option for Asian cuisine. You get lots of different options and the prices are pretty reasonable. I’m a vegetarian so it’s interesting to actually have options for me too! Customer service is better than I anticipated since it’s technically fast food. I can’t provide and fast food place with a perfect 5 stars so it’ll get my best fast food score of 4.

I saw a post about how the service goes down when they are busy… and I agree! Ordered online, it was about 10 minutes overdue (change the pick up time!), and then the fried rice had lumps of rice… just not worth the price. And, rude counter help doesn’t help at all…

How can you go wrong with anything at Pei Wei. I stop in here at least once a week to grab lunch and it’s always been fresh, hot and quick. I love that they now have a smaller size portion of your favorite dish or the regular size. Even the small portion is a good size and I still usually have leftovers.
Definitely one of my favorites to head to for a good lunchtime meal.

This is not authentic Chinese food, it’s American food with Chinese sounding names. If you like Panda Express, you’ll like Pei Wei

Pei Wei is a descent option when you are looking for food that is pretty quick. It also tastes good, so that helps too!
I like the sweet and sour chicken — Cantonese sweet and sour sauce, red ginger, onions, green bell peppers, and pineapple.
Tasty ginger at this location.

After our last visit to Pei Wei we won’t back. The food is just way too sweet and there’s nothing on the menu that isn’t a sugar bomb. Panda Express, which I’m not a fan of, is so much better.
Please do yourself a favor and stay away from this fake Asian food designed to taste like a candy bar. What are they thinking putting chicken, coated in a sugary sauce on a salad. ICK!
Here’s what we got. An appetizer, two entrees and two drinks for almost $ 30. Way overpriced and tastes awful.
Never, ever again.

My family and I have been eating at Pei Wei for years. The menu is not traditional Chinese; they have their own unique dishes and preparation, which seems to bother some other reviewers, but we enjoy the food for what it is.
We generally stick with the original menu items from years back, like the Mongolian beef and Spicy shrimp. We have not tried the new smaller dinners and wraps. Over the past year or so, the portion sizes have gotten noticeably smaller, but the quality of the food has remained consistently good. The only exception is the Kung Pao beef. This used to be prepared with a fairly heavy coating of potato starch, giving the beef a stiff consistency I really liked. Lately, however it is mostly just flaccid meat with lots of sauce. I wish they would bring the old recipe back.
We occasionally order take out online. The web site is easy to use, and they never mess up an order. The food is always ready on time.
The restaurant is clean and family friendly, and the staff is efficient and courteous. It continues to be a family favorite. (Please fix the Kung Pao beef…)

This place is consistent.
Nothing earth shattering about their menu.
I tend to order the honey chicken every single time.
They like to give me white rice, even though I always ask for brown.
They are always busy around lunch, and they don’t seem to have enough bussers to keep up with the turn over.
The fortune cookies are always stale.
I do like that they have oranges available for the iced tea.

Why, oh why, do I aways give a Pei Wei another try? Probably because the prices aren’t bad, the menu looks like it should be excellent, and the quality of the food isn’t that bad considering the restaurant is quick service. But, having said that, I never leave a Pei Wei fully satisfied, and this location is no exception.
My girlfriend and I both ordered off the «Low Fare Dinner Menu.» To make a long story short; you can save a few dollars by getting less of the protein, more rice than I can eat, and a small side. I had Honey Chicken with brown rice and a spring roll. My girlfriend had Mongolian Chicken with brown rice and a spring roll. It should be hard to complain for just $ 6.25 each, but the food wasn’t very good. The Honey Chicken (which was quite flavorful) only came with five or six bite sized pieces of chicken, and the Mongolian Chicken was so over sauced that the rest of plate had no other taste. The spring roll wasn’t anything that couldn’t be microwaved from out of our freezer, and I got bored of the rice.
The only saving grace to this meal was spending less than $ 20.00 on dinner for two.