P.F. Chang’s

Our family has eaten at PF Chang’s many times, and at different locations. On this occasion, it was my mom, dad, sister, and brother and me. While at dinner, my mom had stated that her dish tasted a little strange. A few hours after dinner, she started to feel really sick to her stomach, and by later that evening, she wound up with all of the symptoms of food poisoning. She contacted the manager a few days later to let him know of the problem. They said they would call her back later, and no call, and clearly no concern on their part.

Great service! But, you don’t eat service. They changed the menu completely! I went for lunch and I was disappointed! The portions are very small and the rice was mushy! The only food are table actually really liked were the lettuce wraps which are really good. It’s a shame because I’m normally a big fan and love having lunch there. I may or may not come back.

I would give this restaurant all 5 stars because the food is always great! In fact it’s my favorite place to eat. The reason then for 3 stars… The long wait on the weekends and the incredibly rude hostess’. The wait staff has always been great no issues there EVER but the hostess’ have been so rude and had such a I can’t b bothered with you attitude the last 3 times I’ve been here that I may have to frequent the location at fashion square from now on,

We decided to go to PF Chang’s last night instead of Cheesecake Factory… what a mistake that was. I used to LOVE PF Chang’s…I don’t know what has happened to the food, but the portions are half the size, not as good as they used to be, it’s WAAAAY overpriced, and the service sucks! Our waiter was pretty rude. I haven’t been since May of 2015, our service sucked then too. I’ll NEVER go there again. I had lettuce wraps and lo mein, my boyfriend had some kind of dumplings and some sort of beef something. Then he wanted apple cobbler… no drinks, that was it… the bill was $ 56.00. I think that’s outrageous… and his plate of food looked like it would feed a 16 year old. Both of us are not overweight, and we don’t over eat, but I like to save any leftovers for lunch the following day… I had some because I wasn’t that hungry, but he ate all of his and was still hungry. I was very disappointed. I’ll never go there again, and I’ll tell all of my friends the same thing. From now on, we’ll go to Cheesecake Factory… at least their portion size reflects the price. I honestly think Pei Wei is better than Chang’s and it’s half the price.

Continuing a tradition my husband and I started 5 years ago, we went to PF Changs for New Year’s Eve dinner. We’ve been going to this location off and on for the past 7 years or so and always liked it, but things seem to be changing.
We unfortunately made reservations only the day before NYE so our options were limited. We chose the 9:45pm option because the alternative (5:00!) would have been weird. We thought that, given the time we were forced to take we’d walk into the restaurant and it would be packed! Nope, got there, no one there. you know what was also not there? Any record of our reservation. So, we put our name in (and our request for a booth), took our buzzer and took a seat the bar. Fast forward to 45 min later, MANY booths open, some even taken by new customers coming in. and we finally went up to the hostess and asked what was going on. Get this. she thought we had left. She claims she buzzed us and we never responded. Yes, we are at the practically empty bar which is like 10 feet from the hostess stand, with NO ONE in the waiting area… and she lost us. SIGH. So fine, we got our booth and sat down. Let me say at this point that our waiter was very nice and attentive even though he had obviously had a long, long day. We appreciated that. However here is where my real complaints come in– the food. Why must restaurants decide that they are going to change things. Who goes to chain restaurants and thinks «I LOVE this place, but what I’d really love is if they changed everything!» NOPE. People go because they like what they have there. They like the safety of choosing the same dish over and over and loving it! PF Changs has decided to get rid of items on their menu (no more veggie dumplings!), make some things smaller, and take away fun little things like the mixing of the sauce at the table. Plus, a big downer for me, they’ve renovated the restaurants so that they are more cluttered and BRIGHTER. I loved the cozy dark atmosphere! It seemed different and a class higher than most chain restaurants. I have no idea why they MUST mess up a good thing.
The food tasted ok — though by the end of the night, because it was well past closing (perhaps that lovely 45 min wait we had), we couldn’t even have dessert because the kitchen had closed. Sigh. I think we are done with our PF Changs NYE tradition. Sad.

We did a takeout order on New Years Eve and it was such a disappointment. The food was sooo cold and they messed up the order :(… Also we tried those pumpkin dumplings and they were pretty gross… I love Pf Chang’s but I was not impressed with them this time.

By far the worst experience I have ever endured at a restaurant. We waited for an hour after visiting the hostess three separate times to ensure that we were on the list. Not only I guess we’re the dumb customer for assuming that we being taken care of. Their hostess team is brutal and did not even have the courtesy to ask if we were being taken care of.
Really bad experience, we left after they tried placing us on the cold patio. Beyond upsetting for a family outing on a Saturday night.

Ryan sat us Jan 1^st 2016, less than 24 hours after my wedding at the stroke of midnight the night before. He was prompt, attentive and the food was delicious. He went above and beyond with dessert. Thanks guys!

Our first time at this location. Stopped in on NYE before heading to the Laugh Factory. The food was excellent as always and the wine was even better.
Ambience is great here and not too loud. I’m never disappointed.

First off let me say that I am a very experienced Chinese food eater who most often eats at the few authentic places in the Valley. I’ve also eaten in Hong Kong many times as well. PF Chang’s is not even as good as Panda Express. If your criteria for eating is the ambiance its fine. My criteria is the food. The blandest most boring incorrectly prepared Chinese food I have ever eaten. Great service accompanies the bland food so that is a plus and the only reason I have given this place 2 stars.

I have loved this place since I first came here in 1998! And having worked for the company for 2 years previous, I can honestly say it’s one of my all time favorites!

The food was pretty decent. They somewhat messed up my order and this also created a bit of an issue when I went to pick it up due to it not being in the system as it should have due to them having to redo the order.
However the manager was attentive and pretty good at handling the questions I had about their gluten free items etc. He actually had called me back to follow up on what I was trying to figure out. So I give him props for that and making sure they fixed the order.
The bar server /​ (to go order specialist) was trying to close out and what not and I was in a bit of a hurry to get in and out. She was pretty decent as well considering the mild frustrations I was probably displaying.

Cons:
Expensive (your paying for the ambiance)
Small servings of rice with entrees
Pros:
Fast service
Fresh hot food
Comfortable seating
Low music
Beautiful building and lighting
I’m not usually a huge fan of PF Changs food if I compare it to other Asian resteruants but what it does it does it well and we really enjoyed it this time.
We ordered:
Crispy green beans
Lettuce wraps
Sweet and sour soup as well as egg drop
Mongolian beef
Spicy chicken
Singapore street noodles,
Brown rice
Vanilla wontons
Chocolate flourless cake (you will NOT be able to eat this alone– wonderfully rich)

P F stands for Pretty Fine. I have been a fan since their inception in the 90’s @ Scottsdale Fashion Square. I love their Lunch Specials and Happy Hour options! My fave go to is usually Kung Pao Shrimp-​crunchy, succulent with a bit of spice. Since I am a protein lover-​I appreciate their generous portions of protein. Happiness Hour always elevates my mood as well. You can’t beat the array of food and beverage deals-​and they pour a generous glass of wine. Service is always spot on-​whether you are in a hurry or just want to chill-​your meal is perfectly paced. The patio is the perfect spot to people watch and take in fresh air when the weather cools.

Stopped in for an impromptu dinner & honestly from service to food everything except one dish was 5-​stars. I haven’t dined at Chang’s in a very long time & their HH menu is pretty solid. Chicken lettuce wraps ($ 6) glass of decent wine $ 6 (big pour) lot’s to choose from. HH is M-​F 4−7pm. If you want a classic. Old school flare & your in the neighborhood, I highly recommend this location. Comfortable, friendly, efficient & professional.

P. F. Is a beautifully large establishment. When someone says they haven’t ever been to one I’m set back a bit (if you haven’t been its worth a visit). The atmosphere is certainly thumbs up and its always been very clean on my visits. We always start out with the Lettuce Wraps. I’ve traversed several items on their menu — though its best when several entrees are shared with the table (last visit really enjoyed the Crispy Honey Shrimp — the other stuff was just ok). Food is usually good. A prior visit — the Pad Thai was so so and the Chicken extremely dry (and they forgot the Shrimp — I was not charged for it). A friend had the Beef (and both the rice and beef were dry). Bad night for PF in the kitchen. Service is usually very friendly — just a little slow. If I go back I’ll stick to the Lettuce Wraps and Honey Shrimp.

This is one of our favorite places to dine out. We ordered a few of our usual appetizers: both chicken and vegetarian lettuce wraps, fried green beans, and dynamite shrimp. All good, but pretty salty. My entrée was the crispy honey shrimp, and though it tasted good, it was served with the crunchy rice noodles and green onions. I would’ve liked vegetables on it. Dessert was okay, it’s nice to share. I guess my tastes have changed because I used to love their food but now I find it all right. Attentive service and nice atmosphere though.

Upscale Chinese Food and restaurant with modern décor and Foo Foo furniture and people.
This does not necessarily equate to good authentic chinese food.
Decide if you want to go here to eat the food or to be seen at the happening place to be.
This is with out a doubt white man’s chinese food with a splash of place to be seen.
Most of my favorite Chinese restaurants are of sketchy décor but with great food. In fact most of the authentic chinese restaurants have had poor health infractions or almost shut down for health violations.
We ate family style and shared the Shrimp with Lobster Sauce, Singapore Street Noodles, Pepper Steak and Cantonese Lemon Chicken.
The Shrimp with Lobster Sauce is actually better at their sister restaurant Pei Wei and less expensive. The Singapore Street Noodles did not have the curry taste that I was expecting and the noodles could have been more crisp but were soggy. The Pepper Beef actually had some kick to it and maybe a little too much.
Our server Teisha was excellent and was very accomodating.
The main reason we went here is because we had a gift card.
Once you have had authentic chinese food made by your parents or grandparents and then have white man’s chinese food you will always shake your head at the difference.

This is a first time to this venue. I’ve been to the one in Tempe and Chandler.
The interior was nicely decorated which made it look somewhat upscale. We were surprised that when we sat down, the gal asked if we wanted chopsticks and had a nice wooden box containing chopstcks which we chose from.
The server came by and before taking our order wanted to know how we liked our sauce spicy or mild. My wife said spicy and the server mixed it right in front of us. We didn’t use the sauce at all.
My wife ordered the Dragon Eye Oolong tea and although she liked it, I didn’t. I’m not a fan of flavored HOT tea.
We started with the Ahi Tartare which was like POKE on a chip. It was definitely different and tasted pretty good.
My wife ordered the Kung Po Chicken and I had the LoMein combo. Her chicken dish was loaded with chicken, but were was the vegetables? I had a pretty good portion of noodles and meat, but where was the vegetables? The only veggies we saw was sprouts, thinly sliced celery & carrot and scallions.
The portions were good and the flavors were there.
Unfortunately, I had to ask for water even though I place my empty glass at the edge of the table. Maybe, they were short of staff that night.

For what it is, PF Chang’s is great. Sorry, Unilocal foodie friends! But I’ll bring my in-​laws here any day. Americanized Asian food? For the sake of SOME ease in my life, sign me up!
As a family girl, we can sit anywhere and feel comfortable with our toddler. There’s plenty of space for us to pull him out of his high chair and not hit the table next to us, inside or out. Nobody gives us a look when he fusses and the servers are always really nice and helpful. The patio is comfortable, but if you’d rather sit inside, they have HUGE windows that go to the ceiling that the staff will open up on a beautiful day. The managers come by and say hello and won’t shy from making sure you’re having a pleasant meal.
Happy hour is pretty good too. Split the shrimp dumplings and chicken lettuce wraps with a friend for about $ 5 apiece. Not bad. 3 bucks for a beer or 5 bucks for a glass of wine and I’m set.
I don’t know if they still have them, but don’t get their dessert shots. Hopefully they got rid of them way back when I tasted one. Gag. Aside from that, nice work, PFC.