Love To Swim And Tumble School

Did not have a good experience at all here. Very unhelpful staff and classes feel rushed. Try somewhere else

We started with the free baby program at the Stone Oak location and moved into Baby and Me I there. Unfortunately when I went back to work, I had to reschedule her lessons. Due to lack of availability, we moved to the Schertz location, which is not as physically nice as Stone Oak. The program (which is great) is generally the same at both, but had I been to the Schertz location first, I don’t believe we would have stayed with Love to Swim.
The pool area has a distinct mildew smell to it, and there are many areas with visible mildew as well as grime and rust. Admittedly rust is a common problem with saline pools however, with proper cleaning and maintenance, it can be mitigated. I’ve been to many saline pools when I swam competitively; all were better maintained, and none were this odorous. Furthermore, the changing areas were dirty every time we were there, and we were in the first class of the day, which means they were left dirty overnight. Between both of these items, basic sanitation is a major problem at this facility, and it makes me wonder how clean the water really was.
Due to the fact that my LO began daycare around about the same time we switched, she was off and on sick with ear infection/​cold/​etc. Although it’s possible she acquired some of the bugs due to the water, it was more likely that daycare was the culprit. Regardless, I could not in good conscious bring her to a pool around other babies in her condition. Although both facilities allow you to make up sessions, it got to the point that she was unable even to attend those sessions because she was sick. Therefore, I decided to cancel her lessons until cold/​flu season was over and she stabilized. We missed more than a month and a half of lessons, but due to their payment policy, we had to pay for all those lessons she did not attend and was not able to make up.
I spoke with the onsite staff, who said that I would need to cancel with their online form, providing the reason for cancellation, and I could air my grievances there. I asked if there was a way that I could get refunded for those lessons and was told that someone from management would contact me after the form was sent and received by management. Well to date, I have received no follow up email, no phone call, no contact whatsoever, and especially no refund. Because of the basic lack of courtesy of contact, I will never spend another dime with this company and will vigorously advise anyone against them and especially this location.
As an aside, I shudder to think how many parents bring their children/​babies to lessons when they are still contagious because they don’t want to pay for an unused lesson.

I’ve been taking my 6 month old here for about a month now and I wish I’d found this place sooner.
Their free baby splash class is fun and the atmosphere is relaxing, I highly recommend it to everyone who has a baby younger than 6 months and wants to introduce them to the water in a musical environment. Their actual classes (which are for children of all ages) are much better and focus on safety and comfort in the water as well as basic skills for swimming. These too are musical and fun.
A week ago I found out they do adult lessons as well and I signed my husband up for one (he is pretty terrified of water). I have tried and tried to teach him to float on his back but these guys got him to in one 45 minute class. I love this place, the coaches are stellar and their customer service is awesome too — they are constantly trying to improve and find out if your experience was satisfying.

Started at 6 mo, the instructors are really helpful and work well with children. Def recommend this place to anyone who want to start swim lessons.

This is a great concept, although I can only speak to the swimming side. The lessons for infants through pre-​swim-​meet skills are great fun for kids — based on my nephew and niece commenting regularly, plus listening to nearby kids when I was last there — and the classes seem to be taught by patient, caring instructors. Two pools — one only 2.5′ deep — and assorted tools and methods assist the instructors from introducing kids to the water through honing specific strokes. The heated pools also sound like a great idea… particularly for cold-​water wimps like me who as a kid always whined about learning to swim in frigid water. Being indoors enables learning year-​round, minimizing what’s forgotten from one summer session to the next. The prices seemed decent as well.

I love Love to Swim and Tumble. The staff is friendly and courteous and helpful. If you have any questions they will have answers. The instructors are great at getting my little ones in the water and swimming. After about a month my oldest is able to move through water I expect he will be ready for summer activities in no time. As for my middle child she is more of a challenge. Instead of shying away they encourage her to engage in the lessons to overcome her fear of water. They also have open gym and swim free for registered members. Excited to try the baby and me classes soon!

Both our girls love this place. They do swim and tumble both. We have been coming for over 2 months now and they have learned so much.
It’s great to see how my girls stay active and have learned to swim.

We’ve been to a few swim and tumbling lessons here. I guess it’s all about the teacher since the tumbling teacher was a sub and a total wash. She had a bad attitude and did not know any tricks to taming toddlers or getting them excited for the deired activities. Also, there are a billion distractions in the room. Not sure why they are surprised with the tots run off.
The swim class was great. The class kept moving the whole 30min and the teacher was super understanding of my little one’s hesistation to go under. We’ve signed up for swim lessons for the summer!

I absolutely love the swim program! The staff and coaches are professional, nice and helpful. My daughter love when she advances to the next levels because she gets to stand on the platform and ring the bell.

Both of my little boys attend swim here and we have always had a very positive experience! My oldest is 3 and has also attended tumble class. We have never had a bad experience with any of the staff. We previously attended a tumble school that had much higher prices, and the classes were very similar. Highly recommended for both swim and tumble!!!

I have been taking my almost 3-​year-​old to Love to Swim and Tumble since he was just under a year old. I can’t say enough about the program, the facility and the instructors. It’s so much more than I ever had growing up!
I come from a family of serious college-​level swimmers, and I assumed that I knew a lot about swimming, but teaching a baby about the water is not at all what I would have expected. Some of the things we do are so counterintuitive. (say «no» to doggy paddling, for example) The classes really help reinforce things we need to be doing around water — even in the bathtub. (Like letting the water run into their eyes and face!)
The staff is incredibly well trained and loving. They take care to make sure that my son is getting individualized feedback and support in a small group setting. They have seen all of the different tricks in a toddler’s bag, and they have great parenting tactics to help coax, persuade and tempt the little buggers into trying new things. The best part is that it all happens at my son’s own pace and with a smile and laughter, unlike so may swim programs that I hear about where crying is considered part of the package.
The reason I’m writing this review right now… We’ve been on a plateau for several months. Some of the other kids took intensive swim lessons this summer, and I felt like they made so much progress that I was starting to have second thoughts. But last week we had a breakthrough. Its like all of the training for the past year has caught up. He can now hold a kick board in front of himself, put his face into the water and glide out from the steps and kick. It’s perfect, streamlined gliding on top of the water — while blowing bubbles and kicking with straight legs. It made me realize that the other kids were either terrified of the water or kind of wiggling and struggling underneath it. My son is truly learning how to swim, and to swim correctly. As a swimmer myself, I really appreciate this. We are taking lessons all year long, so I can’t wait to see how much fun he will have in the pool next year.
Just as with everything that my kid is learning, there are peaks and valleys, days of excitement and days of fuss, but I know by how he plays in the bathtub how much he loves his swim lessons. I highly recommend Love to Swim and Tumble to all of my friends.
Some people might be concerned with the drive to Schertz, but I live by the airport in San Antonio and it takes me less than 15 minutes to get to swim lessons, so don’t rule it out before you have made a test run!

Nice facility, rude unprofessional employees. Definitely not worth the money!

I feel really bad that someone else had a negative experience here but we were taking my son here about a year ago and had nothing but great experiences. He gained a great amount of confidence in the pool (he’s 4, 3 when he was going here) and the staff was great.
I would highly recommend this place to anyone in or around the Schertz area who would like their children to have the great experience my son had!