Schaumburg Auto Body

Excellent work and great people. I’ve had 2 vehicles repaired by Schaumburg Autobody and if I ever find myself in that unfortunate position again, I know where I’m heading…

Honestly, I would never bring my car back here again. Took them 3 weeks to finish the repairs on my car when I was told it would only take two. Usually I wouldn’t mind since I know things come up now and then, however, the rent a car i needed was coming out of my pocket and I was running low on funds. When I got the car back, my radio was turned up all the way and I didn’t understand why. I realized that none of my radio stations worked anymore. At first, he tried to say that it was like that when he got it, and after some yelling (I listened to my radio all the time), agreed to take a look at it. I also realized that my car now pulls to the left worse than it ever did before. I would go back and tell them to fix it but simply can’t afford to rent a car for another week or so.
…but they get an extra star for the very sweet dog they had there.

We walked in and the woman behind the counter didn’t look up, stop talking on the phone, or even acknowledge that there were 2 patrons at the desk. After about 5 minutes (she stayed on the phone making dinner plans) another employee came out, handed us the receipt and said that the keys were in the car. No making sure we were the cars owners just «the keys are in the car.»
Not impressed at all!

Unfortunately, I have had too many visits to them, but each time they have done a great job making the car look like new.
Nice people too, I love that there are dogs everywhere there, I think people that are kind to animals are trustworthy!