Gerber Collision & Glass

Wonderful customer service! So glad I went here instead of the woodfield one they are so much better! Denise who sets everything up is so nice and Daryl was awesome! Bring your car to them if ever in a accident very happy!

From the second I walked in the customer service here was excellent! I was given a bag because one of the women working at the desk notice I couldn’t carry everything that I had to take out of my car. The ladies and a very sweet man helped me out and could not have been nicer to me. I work in customer service so I’m fairly picky when it comes to how customers are treated. Each person I met told me exactly what was going on with my car and there was excellent communication. When I got my car back (took about a week because my car was in bad shape) it was absolutely gorgeous. I’m pretty sure they washed my car and maybe waxed it? I don’t know but it was really shiny and they removed a rust stain from the hood of my car as well. Not only did they fix what was wrong with my car but they also went above and beyond for no additional charge. I was blown away at how well my car was taken care of here. The men and women at this body shop are truly extraordinary. I will definitely be recommending them to anyone else that ever needs a shop. Thanks for the incredible experience!

Recommended by insurance company, and as a return customer from earlier in the year, I have to say that the NEW Manager Matt and his team provided STELLAR 5 star customer and repair service. The quality in communication and service on this visit (Aug 2013) blew away the service I received on my prior visit (Jan 2013). Thank you Matt! (and your team).
My vehicle had to be towed to their facility, and I received a quote within 2 days. Matt and his team provided service that was, and still is, beyond my expectation. Matt took the time to explain the damage and repairs that were needed, I asked a lot of questions too as I feared the location of the damage would mean it may have to be totaled. I was sincerely assured that my vehicle was repairable. I truly feel that my vehicle was in the best hands possible.
I would highly recommend this facility to all family and friends!
Thank you, thank you, thank you to Matt and his team!

From start-​to-​finish, I was completely blown away with this company — their customer service is impeccable as is their repair work.
I received a very reasonable quote through their phone app… with just a couple of pics of the damage and the vin, it took about 2 days to get my quote. Once I was able to make an appointment, I called and set it all up. I was able to bring in my car the very NEXT day. Throughout the process, they would send me cute little texts saying «Your Hyundai is in good hands!», etc. And they would call with any updates on extra repairs and what not.
My car was scheduled to be done on the following Tuesday, but they were able to finish it by Friday. As I was paying, I got a $ 100 off (or I could’ve opted for a free-​rental).
Melissa at the front desk was a peach and Matt who repaired my car did an outstanding job. I really hope I never have to see the place again, but if I do, I know I will be in good hands.

These folks really took good care of my car after an accident. They were recommended by my insurance and had both friendly reception and mechanics. Scott was the man in charge of my car and I would recommend him to anyone who needs a fix. The location is a bit odd to find but just keep an eye out for the teensy street signs. You’ll find it.