The Dog Spa

Took our Terrier pup in with specific instructions and a photo of the proper cut. The groomer seemed dismissive and the dog turned out terrible with nothing resembling a traditional terrier cut. Ended up with a bald spot on his snout and a few cuts on his skin. Might give them another try once this grows out. Not sure yet.

My tiny long-​haired chihuahua, Molly got groomed right before Christmas and she looks amazing! For one, they were able to accommodate same day appointment, which I wasn’t expecting from any salon, but it was such a relief because I’ve been super busy, and she was definitely overdue for a cut. I like the location, pricing was reasonable, and the cut itself is perfect. I work at a dog hotel where we also do grooming, and I was really impressed. Additionally, the two ladies who helped me seemed to really love my doggie, and this is the first time she walked out happy and not terrified! They gave her some treats, and she wanted to go back! They also gave us a squeaky toy as a xmas gift! Thank you so much Dog Spa!

I absolutely love this place! My little Mister got a bath, ear cleaning, gland expression, and nail trim for $ 40. He was done in an hour but I was given the option to keep him there all day. Score! Ada said he was nippy but she’s still letting him come back! Lol. Today I left a voicemail with just my name and # and Ada called back promptly to schedule us and even remembered Mister’s name. I love that! This is our spot!

Dropped by this place near my house and instantly as I walked in I noticed how peaceful and friendly the atmosphere was! I asked simply for a price quota and they not only provided information but gave my husky Autumn three handfuls of their treat. I wasn’t able to catch anyones name, but they were all super sincere. I scheduled an appointment for the next day. The ladies there took great care of her and respected what we had to tell them about Autumn. 3.5 hours later she comes out very clean and happy with her tail wagging. (The first time we gave her a bath she freaked out and was not happy. We had a hard time drying her especially and was unable to finish.) The ladies mentioned why it took a lot longer to groom her and showed a lot of care for her. They mentioned how sensitive she was when it came to noises and explained how they had to dry her. They also gave her a little bow on her collar. Before we left they also made sure to give Autumn some more treats. The overall grooming costed $ 65. I will be returning to this place when I can as Autumn and I are currently away for school. Haha!
**I forgot to mention that this place was VERY honest with me about teeth cleaning. As a new pet owner, I am still learning how to take care of Autumn and they mentioned that places that charge for teeth cleaning do a poor job. Dogs have dentists they can go to and have a thorough cleaning done.**

They always take great care of my dog buddy. He comes home smelly good and looking great!

The Dog Spa is THE BEST! The ladies there are sooooo nice and patient and I can tell that they take such good care of my babies. My dog lived in Paris with me for a year and he got the best haircuts there from this little Parisian groomer. Since then, I have never been able to find a groomer that doesn’t give him a foofy show-​dog cut, until now! He always looks amazing after visiting the Dog Spa. I recently got a second dog, a rescue. We didn’t know much about him, other than that he was bad at the groomer, hes super squirmy! The ladies at the Dog Spa were so patient with him and he still got a fabulous haircut even though I’m sure he caused so much trouble. I apologized for the trouble and they said it was no problem and assured me that he would get used to it and to bring him back soon so he would get to know them :)
Even after all that, THIS is what sold me… My first dog is super shy and also a very picky eater, he NEVER takes treats from strangers and won’t even take treats from me when there are other dogs around. When I went to pick up my 2 dogs from the groomer, one of the ladies came out from behind the counter and gave them both treats. He ate the treats!!! I was totally blown away, I honestly could not believe he took the treats from her! And that’s how I knew that they take such great care of my boys! Like I said, he never takes treats from strangers, and after only 2 visits, he trusted them. Thanks ladies!!!

Husky got his second bath here. I was able to get a same day appointment after not having much luck with groomers by my house. The ladies were nice and gave him a yummy treat before taking him in the back. 3.5 hour experience ended up costing $ 65 and husky came out excited, and looking mighty handsome. Watch out ladies!

Really glad i decided to try this place! The girls who work there are really nice, but you need to book an appt way in advance because they get really busy! Lucy seems happy leaving there, and she always looks amazing with a fresh cut. Overall, I’m thrilled with their service, they do a great job with the dogs, and if you book the appt a couple weeks in advance, you can be particular about timing. The price is reasonable too! For the same price, I was getting Lucy a mediocre trim at her previous groomer.

Just picked up my Westie at The Dog Spa. My husband tried to groom him and messed up big time. The staff at The Dog Spa did a fabulous makeover in two hours. He is his handsome self again. The price may seem high, but you get what you pay for. They follow directions and treat the dogs like royalty. this place!

the ladies work here are super nice. Easily to get an appt schedule within 1 – 2 days. My maltipoo is very satisfied with her haircut even it is a really short cut this time, but she definitely needs a really short cut due to the matted fur. Picked her up within 3 hours and Creamy is refreshed. Little bit pricey comes out $ 75 for bathing, puppy cut, nail trim. Overall, You will have a blast every time with the cut! Great experience, definitely coming back soon.

They do a great job, are very nice, easy to schedule, and have very good prices. Highly recommend.

First time I brought my puppy there for a full treatment, they told me the cost of it would be $ 65. But because my puppy has tangles all over his body, the lady told me it’ll cost me $ 75 because it’ll take longer time to comb. I thought it was a fair price. I asked for round face but when I got him back, his face was more square than round. Brought my puppy home and he peed all over the place. He just kept peeing. He only does that when he’s scared. I thought maybe while they were bathing him, he drank some water? I wasn’t there so wouldn’t know.
Second time which was a Saturday before Easter. Made an appointment at 11:15 for my puppy. I got there and told the lady that I want them to give him a round face haircut. The lady seemed like she was too busy and impatient and kept saying ok and asked me if it was ok to trim my puppy’s body fur about an inch. I told her ok. Then she grabbed my puppy. I asked her how much this time and she told me $ 75. I then asked her why since this time he didn’t have any tangles and she said because his fur was long and it’ll take longer time. It had only been a little over two months since his last haircut there. It wasn’t even that long as she described. The first time I took him to them he had longer fur. So I thought she was ripping me off. I didn’t feel that she was being consistent about the price and just charge whatever price she felt like. She told me it’ll take 3 hours and will give me a call when my puppy’s ready. So the appointment was at 11:15 and I didn’t to pick him up until 4. I was really pissed because it took five hours to trim my puppy’s fur. Since I work at 4:30 I couldn’t pick him up so I told a friend to help me pick him up. I told him to just give them $ 75 with no tip because I felt that they were cheating on the price and it took that long to work on my puppy! When my friend took my puppy back to his place, he told me my puppy was peeing all over the place. In less than half an hour, he peed more than five times! This really made me wonder what they had been doing with my puppy for those hours I wasn’t there’s! I will not be bringing my puppy back to this salon ever!

I had an excellent first experience here and I’m definitely coming back. My previous groomer who I saw for at least 20 years got too expensive for me to justify, so I finally decided to make the break. This was as traumatic as finding a new hairdresser for myself, so it was with much trepidation that I started my search.
I was impressed with the overall positive reviews of The Dog Spa, and when I called for pricing: $ 85 — $ 35 less than my old groomer, I was asked if I wanted to come in that afternoon, which I booked. I was concerned that they would have experience cutting my English Setter because almost all the photos on the website showed small dogs, so I assumed that was their specialty. Most groomers also tend to not give Setters the appropriate cut, instead defaulting to a Spaniel cut (easier for them/​less work). However, the ladies assured me they had experience with the breed and the questions they asked about my preferences gave me confidence they knew what to do.
When I arrived, the ladies were super friendly and welcoming, which got the first star from me. The store was adorable and spotless, but I wasn’t there to shop. I was told they’d need about 4 hours but when I said I needed a slightly earlier pickup, they said no problem. In fact, they called to tell me my dog was ready after about 2 ½ hours.
I was thrilled to see the haircut, and that they had preserved her long feathering, as I had asked. Everything was perfect and even, and she was clearly happy being there. I don’t know what kind of shampoo they used, but I appreciated that it was not heavily perfumed, something that always irritated me.
The price was exactly as quoted and everyone said goodbye to me. Excellent service, just like at Nordstrom. I liked being there and felt valued as a customer. This is going to be our grooming spot now. It’s also just a few steps away from Wells Fargo, Starbucks and lots of cafes, so plenty of places to kill time while you’re waiting!

I’ve been taking our two greyhounds here for drop-​in nail trims the past couple of weeks, and the women who work here have been friendly. The price is right, the service has been prompt (usually I can come pick them up in less than 15 minutes), and I appreciate that we can drop in without an appointment.

I dont usually write reviews (even though i use rely on Unilocal and use it pretty regularly) so this is a big deal for me to actually sit down and write one for a business.
Please Note: Despite the fact that the tone of this review might sound negative to begin with that is def NOT the case. I was REALLY REALLY pleased with my experience at the dog spa, seriously.
I do have to mention though that this is my second time around going to the Dog Spa for my maltese. The first time the experience wasn’t so pleasant because the person that called me to pick up my dog was super rude and she failed to mention that my dog had gotten cut (there was blood on his leg from the cut) from his haircut and I didn’t see it til after I had gotten home. Keep in mind that my dog tends to be SUPER figgity, was pretty matted and gets super antsy when people try to touch his paws, so had I been told he had gotten cut I would have been more understanding. Either way, I was super disappointed and upset.
Now, you would think that after this bad experience I would never go back to the same place and for a few years I didn’t. But I decided to give it a second try since I figured after 5 years the place has probably gotten better. Plus, it was close to my house now that I moved to the Sunset district and my grooming place relocated.
The second time around must have been the charm because I def would recommend this place for anyone looking for a groomer! I was really pleased from the customer service and the great chat I had with Jenny! She is extremely nice and friendly! My dog’s hair wasn’t super matted like he was before so he didnt have to get shaved down which was a relief. His nails were trimmed and the shape of his paw is absolutely adorable. The girl at the counter (I didnt get her name) was nice to my dog and fed him pieces of turkey jerky that my dog loves as well.
Overall, I was really really pleased to give Dog Spa another try and glad the experience was excellent this time around. Can’t wait to book the next appointment~ THANKS AGAIN JENNY! :D

Aida and her team quickly became my favorite go-​to groomer for my 9 year old Mini Schnauzer, Lily.
She always made room for us, and even accommodated some last minute requests when by four legged one really needed some nail and ear tlc.
Her cuts were perfect every single time — she would ask us each time what kind of cut we were looking for, and she always remember to leave the eyelashes!
We adore The Dog Spa, and if we hadn’t moved across the country, we’d still be using Aida and her team today!

The groomers here are super friendly and great with dogs! My chihuahua/​Pom/​jack Russell mix is not the easiest with strangers but they’re great with her!
This is my go-​to place to get her nails trimmed. When I try to cut them myself, she gets uncontrollably squirmish and makes me worried that I might snip a little too close and make her bleed. These women are extremely gentle, quick, and affordable!
I would recommend them to any dog owner who really loves their furry friend

I’m sad to read the disappointed reviews because our experience was great! They were able to squeeze us into the schedule even though they were booked all day. It says they open at 10 but they gave me a 9am appointment anyway to get us in. That’s awesome! It’s much pricier at $ 65 than Petco & Petsmart but what a difference it makes in quality. And they were able to clean up around his boy bits without nipping him, a feat the groomer from his last haircut couldn’t do. It’s not at the fault the groomer, Kuma has issues sitting still even having his fur brushed. But it’s the mere fact that they were able to get around this issue that’s the winning factor. Everyone was very pleased with how happy & clean he came out. We’re definitely going to be loyal customers!

I brought my pug here for a summer shave and couldn’t be happier. It was only about $ 65 and it made a world of difference! It’s stopped his shedding by like 75% at least. Very happy with my visit here and the lady that helped me was very nice. I will definitely be taking my pug here again!

Absolutely LOVE this place! Ada is the sweetest groomer I’ve ever met and she’s very good with dogs. I have a Bichon/​Yorkie mixed puppy. His fur is curly and it gets matted very easily. The previous groomers ended up shaving him because they didn’t have the patience to brush and groom everything out. Anyone who has a dog knows that fur is important because it keeps the dog warm. So I turned to Unilocal and discovered this gem!
This place is located at the heart of West Portal. There’s metered parking but really hard to find a spot. I ended up parking on Vicente St *2 hour parking w/​out permit*. I walked into the shop and Ada greeted me immediately. I told her to give my baby a full groom (this comes with bath, nail trim, anal gland expression & ear cleaning). She quoted me $ 68 since my puppy was a medium sized. Not too bad because I’ve been to other groomers who charges $ 100+.
My puppy was ready in 3 hours. He looked SO cute! He was even sitting near Ada when she was grooming other dogs! This obviously shows that Ada is really great with dogs. I know my doggy can’t wait to come back and get another grooming done because he was walking around and feeling like a star because everyone wanted to pet him!