The Carriage Inn

Had some confusion initially with Priceline when I checked in, however the hotel made up for it by being exceedingly accommodating (I think Ekhmaa was her name?)
The 2 bed bedroom was more spacious than I had expected and overall the hotel stay was pleasant.

This was back in June of 2012.
I got a nice experience from the Carriage Inn Best Western hotel with NO bug bites whatsoever. I once checked in @ 3pm. I paid for the none smoking room. I signed the papers and she gave me a key and me and my mother both went up there. The room was very nice and I had a king size bed and nice table with the type writer. Classic. It also had a flat screen TV so that was good. I mostly stayed alone while my mother was getting ready to leave.
Later that evening, I went to take a bath and while I was in there. The lights suddenly shut off. It was pitch black. So I got out of there to switch on/​off the lights and it came back on. Then, it shut off again and then the lights went back on. I got ready for bed and that was that. I had a pleasant experience. This was a very nice, modern hotel that I’ve ever been in. So nice that I couldn’t wait to come back. Well the second I went back. I spoke to the same lady that gave me a key the last time but she said the rooms were all booked. Darn!

I found this hotel on priceline… pretty cute, nicely decorated and clean. A garage is built in next door for cars and the lobby and elevator are secure (need key to get it). Took about 10 mins to walk to union square. No complaints

****Compilation of Bedbug Reports for:****
«Carriage Inn 140 7^th St San Francisco CA 94 103−2833»
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3 Reports — 8÷22÷2010, 10÷6÷2010, and 12/​12/​2014
«Bed bugs, would have been nice otherwise»
«Really, really dangerous part of town. Bed Bugs.»
«Bed Bug City»
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4÷7÷2014
«Bed Bugs»
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2 Reports — 3÷24÷2015 and 11/​24/​2010
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9÷16÷2014
PROS:
1. The Girl that checked me in on Saturday was awesome. I don’t remember your name but your customer service was excellent.
2. The Air-​Conditioner in my room on the lowest setting is a freezer! One of the best AC units I have ever experienced.
CONS:
1. Wireless service was unreliable. I am an avid internet user for work, personal and hobby. The connection quality is sub-​dialup.
2. Location is sketch to put it politely during the day. At night its a much better decision to take an Über back to the room than to risk getting robbed or worse walking back.
3. Water pressure in the shower was very low.
4. The building interior is dingy and poorly lit. Adding even more to the sketchy ambiance of the experience.
5. Restaurants in the general area closed for business from 2:30 — 5:00, so you better arrange your travel schedule and meals accordingly.
6. Brazen homeless people will pee in the street while staring at you.
7. Bed bugs.
8. Spots on comforter and linen from previous nocturnal blood lettings from I assume bed bugs.
9. Policy of only reimbursing monies spent for room and dry cleaning once an independent 3^rd party comes in and performs a test to determine if bed bugs are really in the room.
I told myself the Carriage Inn was trying to be boutique and quirky when I first walked from the elevator into my room.
After the first night outside it became very apparent I was not in a safe part of the city.
After the second night it became apparent our beds were not even safe due to the large bedbug we found in my coworkers bed and the same large size bed bug we found in my bed.
We told the manager about the bugs and he proceeded to explain to us that it takes 10 days for Bed bugs to setup as if we just caught them on day 1…
We explained to him how much we didn’t care and arrangements had already been made to move us to another hotel with fewer bugs and a lower crime rate.
Additionally as we were checking out the lady working the front desk went out of her way to say she has worked at the Carriage Inn for 20 yrs and had only heard of Bed Bugs twice in that time.
I have aggregated a list of bed bug incidents at the top of this post for her convenience.
I strongly urge anyone reading this review to take your hard earned dollars somewhere else so Carriage Inn can be properly motivated to get their act together.
Furthermore I encourage you to stay somewhere else for your own safety. Do not walk outside after dark unless personal assisted suicide and income redistribution just happen to be your favorite pass times.

I chose this hotel because it was within my budget and had really positive Unilocal and Google reviews. I was a bit apprehensive when we drove in from 6^th street to loop around on to 7^th. I thought to myself (with a car full of kids and husband) «oh no what did I do». And was pretty sure I was going to have to bite the loss and try to find a different hotel in a better neighborhood. But we circled around to 7^th and it felt immediately safer and was much cleaner. I am super sensitive when it comes to sleeping in hotels. I get spooked easily by creepy rooms and if it’s the slightest bit dirty I won’t sleep a wink and end up feeling like things are crawling on me. I’m just weird like that. Anyhow we pulled into the Carriage Inn around noon. Too early to check in, but the man at the front desk was super nice and held our luggage for us while we hit the town! The hotel is about 4 – 5 blocks south of the main cable car stop at Market and Powell. You don’t have to walk near 6^th street thankfully!!! We finally checked in around 11pm. Noell was very friendly and helpful. We were exhausted and ready for bed. The room was awesome! Adorable, cozy, super clean and quiet. We chose to sleep with the a/​c on because we thought it would drown out street noise. There wasn’t much to worry about. Beds were super comfy!!! I didn’t hear a peep all night. We all slept sound and felt super safe! I would give this experience 5 stars but it’s not a 5 star hotel. However, if you have kids want to tour the city, don’t mind walking and feel like anything over $ 250 a night is insanity than this is your place! You can get a AAA discount too!!! Free continental breakfast (across the street in sister hotel), friendly staff. We will for sure be back!!!

Today I was asked to reserve a room at the Carriage Inn. All was fine until I read the Terms and Conditions and became puzzled by the very last line that states: «The credit card provided will be authorized for the entire stay’s room plus tax plus a daily incidental deposit.» I couldn’t locate what this «daily incidental deposit» amount was anywhere on their website so I called to find that it’s a whopping $ 75 PER DAY! This is not Las Vegas during the Consumer Electronics show, this is San Fran for Folsom. It’s fine to charge whatever you like for your rooms, certainly capitalism is king, but to not print the actual amount anywhere and to slide it in on the very last line of your Terms and Conditions is simply SHADY BUSINESS. Shame on you Carriage Inn.

I stayed here the night before I took my state board of nursing exam for licensure and had a very pleasant experience. I called ahead, explained my situation and the need for a very quiet room for a restful nights sleep for the exam the following day. Kyle in reservations was very understanding and accommodating and insured that I was in a quiet back corner room (the Frank Chu suite). Brian, helped me check-​in and was a delight as well. He noted the need for quiet and confirmed that I was taken care of. The room was spacious, clean, quiet and pretty darn quaint. This is a boutique hotel, so don’t expect The Fairmont people. The price was affordable and it was a great experience. THANK YOU, Carriage Inn… I will be back.

Such a cute little inn! This was my first trip to San Fran and after seeing some sketchy places, I was pleasantly surprised by this hidden gem. Room was very spacious and nicely decorated (stayed in the Robin Williams room). Aside from the loud ambient noise of the busy city street below, the entire stay was very pleasant. Staff was very friendly and accommodating! Went out of their way without being asked to make our time as comfortable and convenient as possible.

Great location for business travel. I was able to take the BART directly from SFO and walk to the hotel quite easily from the Midtown station. It is about a half mile walk to Moscone Center each day and short walking distance to Union Square, shopping, restaurants, etc. SO, no worries about expensive cab fares, overnight parking issues, valet fees, etc. I will definitely be back on my next biz trip to Moscone!
Also, I accidentally left two necklaces and they were very helpful in returning those to me! Thank you!

Stayed here last weekend when I was traveling for a conference. I was given the Armistead Maupin room. I always check for bedbugs when I travel but did not initially notice any signs (mattress and box springs were in zippered cases, didn’t see any signs around the headboard). When I woke up Saturday morning, I noticed a few fresh spots of blood on the covers. I threw back the covers and sure enough, there was a little bug crawling away from me. [See the photo – it appears to be a baby bedbug.] When I alerted the front desk, they eventually moved me to the Best Western across the street. Unfortunately, there were some blood smears on the comforter, and a check of the box springs in that room revealed lots of bug skins and some dead bugs (not sure if these were bedbugs, but by that point I was understandably a little paranoid). I decided to relocate all together. The manager was very friendly and tried to help, but told me that they couldn’t reimburse me for the cost of the room or the dry cleaning of the clothes I had hung in the closet until an «independent third party» could confirm that it was bedbugs – and, unfortunately, it being a Saturday, that would have to wait until Monday. I left my phone number and email and was assured that I would be contacted. It’s been over a week and I still haven’t heard anything. Thankfully my organization handled the travel, so I’m not personally out any money. When I went to pick up my dry cleaning the next day, the manager on duty had not heard anything at all about the incident, which seemed odd to me.
Other than the pretty horrible experience of the bugs, the hotel was decent, and although the neighborhood is not one I would walk in alone after dark, it was within decent walking distance of the conference center and many interesting local attractions. Service was friendly and tried to be helpful, at least until they never called me back.

I found this quirky little hotel by doing one of those bidding things on Priceline. I don’t think I would have ever selected it on my own.
I liked it.
1. It was away from the rest of the wedding crowd who were staying near Union Square. It mean I had time on my own. And it was $ 70 per night less than the group rate at the wedding hotel.
2. The room was nice. Kingsize bed, funky décor, plenty of room, remodeled bathroom, and a huge TV.
3. Breakfast included. Pretty good: coffee, fresh croissant, OJ, yoghurt and fruit. There’s a gym at the hotel across the street owned by the same guy.
4. Interesting neighborhood with some very good restaurants.
5. Two (long) blocks from the Civic Center BART Station.
Here’s the final hook. It is the last pickup for the shuttle to the airport. I got to my terminal in 20 minutes today (Sunday afternoon with no traffic problems) for only $ 16.
If you want a resort hotel or a chain hotel, do not book the Carriage Inn. The other guests I bumped into were Euro-​tourists.

I stayed at The Carriage Inn for 2 nights while visiting SFO for a conference, and I loved the charm, comfort, and cleanliness of the rooms, the friendly staff, and the convenience of the hotel to nearby attractions.
On the other hand, I must agree with other reviewers on a few points:
1. WiFi is VERY spotty and pretty unreliable unless you’re just checking an email or two
2. Location is quite sketchy after dark, so travel consciously (always, but especially in the area)
3. Water pressure in the bathroom (shower and toilet) were lacking
That said, if the price is right I would consider staying here again :).

A budget boutique style orgasmic experience! And super close to 1080 Folsom — «The OM» residence for those who would like to join in on morning meditation practice…
Nice sized room with cozy fireplace, a stylish desk with an old fashioned typewriter for added ambiance.
Comfortable king size bed with nice cotton sheets and fluffy down comforter was turn-​on perfection. White cotton bathrobe was super soft.
The bathroom was a decent size.
The only turn off was the lack of water pressure…
Super friendly staff was helpful in navigating the area alerting me to which streets to not walk down.

I don’t understand what anyone would have to complain about. This place was amazing! We stayed here on a saturday night because we attended a show at the Civic Auditorium. It was a short walk to the auditorium.
The guy at the front desk was extremely helpful and friendly. I think his name was Scottie or Scott. He gave us directions multiple times, and when we saw him on the street after our show (he wasn’t even on the clock), he still asked us how our night was. He could have pretended not to know us, but he was a genuinely nice person.
The rooms were pretty spacious considering this is downtown SF. I have stayed in other boutique type hotels with rooms that were half the size. The rooms were super clean and well appointed with towels and other amenities.
I will definitely stay here again!

For what it is… price-​wise, location, etc, I had a pretty good experience. The concierge was always helpful — tips on food, where to go, eat, and all the good things that SF offers. One sucky thing — you call the «front desk» and you may get the Good Hotel (next door, and they share a staff). The hotel is accessible to the Muni/​SamTrans/​BART.
They offer tour packages that they can assist you to book, we ended up with the hop-​on/​hop-​off tour for $ 36/​pp for 2 days. Not too bad for a little tour of SF and transportation then. :) The stop is at the Asian Art Museum — a few blocks away from the Carriage inn.
The Carriage Inn is close to many little places and food places. We are able to walk to a stop, location, etc. However, the area does get a bit sketch after dark. But it’s not that bad if you have other people to walk with.
A prepackaged mini continental breakfast is included. Coffee in lobby is terrible. Don’t do it! Skip it, and no one gets hurt. It was sooo gross. Fruit, yogurt, OJ and muffin/​Danish. Not too shabby, carriage inn, especially since I wasn’t expecting the extra here.
Every room is named after a ‘celebrity’ ours was Jello Biafra, who was the lead singer of the Dead Kennedy’s. A biography was included in our room. It was clean, there’s A/​C which is a rarity in some of the older hotels in SF. Parking is $ 34/​night. YES night! If you wanted to swim or workout, they shared amenities with the Best Western across the street. We didn’t get a chance to try out those amenities, but it is there if you want.
There’s an extra $ 20 + tax surcharge for the 3^rd person, if you have more people staying here. I had booked it online and didn’t really see that information. Oh well, it’s not too bad.
I came to the bay for the Nike woman’s (half) marathon. It was very close — about a mile away from Union Square — where the expo is held and where the start line is.
I wouldn’t mind coming back — but would rather stay closer to Union Square :)

My family and I have been coming here for over 5 years, but unfortunately due to poor customer service, this will be the last year.
The good: the rooms are nice, always clean, and well stocked. The location is ideal for what we do in the city (Giants game, friends near hayes valley, 5^th street mall). A parking garage. Morning continental breakfast.
The bad: can be noisy on the street side. Parking was recently raised from $ 25 a night to $ 35 (not including some other kind of «parking tax» that is on the bill).
The ugly: Here’s what I think has happened: I think the carriage inn is trying to become some kind of sheik, trendy, boutique hotel that thinks they can charge you over $ 300 a night for a new layer of paint over a best western. My parents booked our rooms over 6 months out, and booked it directly with the hotel front desk, not the 800 number. They asked for the AAA rate, and were given the rate. When they arrived they were almost harassed to show a «government ID» as that was what their rate was booked under. My mother explained that she never asked for that rate, and did not have a government ID. The front desk person basically let it drop after somehow proof of belonging to a teacher’s credit union proved… something?
When my parents came down to get their breakfast to bring up to their room on our check out day a different front desk woman again asked about a government ID. 1. my parents weren’t checking out, just getting breakfast, and 2. really? We’re still on this?
When it came to check out, they had my mother almost in tears. Basically accusing her of lying about working for the government. My mother had the reservation confirmation with the price that was quoted to her — they were trying to charge her over $ 100 more — a night! In the end, the hotel did the right thing, but not with out leaving my mother shaken and offended.
Their «normal» rate is outrageous for the neighborhood and quality of rooms. We will be staying elsewhere next year, and are sad for our time at Carriage Inn to end. In the past they have had reasonable rates and wonderful service.

I stayed here for a night during the time they had the Outside Lands concerts. I wasn’t in town for Outside Lands. Prices for the other hotels were so expensive that I decided to go along with the Carriage Inn. I had such a horrible time at The Fairmont (SJ) that I wasn’t expecting much here. But to my delight, I was pleasantly surprised.
The room was spacious and cute. I stayed in the Frank Chu room. I didn’t know who he was till I Wiki’d him.
Everything was clean, they had a coffee maker, and the bed was comfortable.
It’s in a convenient location.
The staff was friendly when I checked in and when I checked out.
The hotel got –1 star because I could hear the people above me walking around but otherwise this hotel was superb. I would definitely stay here again.

I don’t get the people complaining about the neighborhood. It’s in SoMa, and pretty damn close to the Civic Center BART station. What did you expect? For those that don’t know, around Civic Center there are homeless people. However, typically it’s not a problem and SoMa is actually a pretty ok area. If you think it’s a terrible area, I just assume you’ve lived in suburbia all your life. As long as you aren’t stupid, you’ll be fine.
So let’s get to it.
Pros:
— HUGE room
— Nice pricing
— 5 blocks from AT&T park (a little over a mile walking I think, so it’s an easy walk)
— Some nice restaurants nearby on Folsom
— Clean room
— Cool staff
— Nifty Kitsch too it… cool room theme with authors
— Close to Union Square (also around a mile)
— Short walk to Civic Center BART
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Cons:
— Broken hot tub and after reading the reviews it has been that way since 2011 at least
— WiFi is useless. If you need to do work, you are pretty well screwed
— Hard to get a cab unless you call for one
— I’m not a fan of the soap smell
— Breakfast is down at the front desk, but I had no idea until the last day what the boxes were. Nobody let me know the handful of boxes on the table behind the front desk were the breakfast they advertised until I checked out.
— I didn’t have a fireplace :-(

We chose this hotel because all the others in the area were booked (it was Bay to Breakers weekend). We thought it was going to be awful. We were totally pleasantly surprised. It’s got the quaint feel of a boutique hotel. The staff is really friendly. The guy who checked us in was incredibly nice. There’s only one elevator, but the hotel is small, so it’s fine. You may have to wait a bit, but, really, it’s not a big deal.
I LOVED the theme of the hotel. Each room has a different writer’s name on the door. We were in the Hunter S. Thompson room. It was decorated in such an awesome way. Everything was clean. The best part was that it was SUPER QUIET. We didn’t hear any neighbors at all and I know the place was booked.
The hotel has its own parking garage, which isn’t the case for some hotels in the city. It was very convenient. There was a charge for it, but that should be expected anywhere.
Oh, they give you a cute little boxed breakfast in the morning, so that was nice — fruit, milk, juice, pastry.
The only downside to this hotel is the location. The neighborhood isn’t that great. We walked down to embarcadero though – about a mile or so. Union Square is a walk away too.
Bottom line: We’d come back.

My gfs & I checked into the Danielle Steel (used to read her books!) room on the 4^th floor for just a weekend night. Not a bad place to stay at but the area is a little sketchy. Us girls did make it safe there & out but I probably wouldn’t recommend for a single person though. Would i stay here again? Ehhhh probs not but then again… it depends.
Pros
— Close walking distance to Union Square & Civic Center Bart Station
— Clean room, comfortable beds, A/​C works
— In room coffee maker, iron/​board, hairdryer, closet space w/​bathrobes, Ipod
plug-​in/​alarm
— Full length body mirror
— Courteous front desk people
Cons
— A little high on the room rate pricing
— No complimentary b-​fast (even tho it was advertised on their website)
— Super small front/​check-​in desk, so one customer at a time