Oasis Moving Company

The move:
From San Jose to San Francisco
Appointment set-​up:
Wendy explained all the details over the phone. Since I was getting quotes from multiple companies, it was helpful that she immediately sent me an email with all the details.
I like that they offered a flat fuel charge ($ 40) instead of charging us 2x the drive time (which is what other companies were offering. With long distance moves and/​or rush hour moves, that really is not economical).
The Movers:
Three guys. They took about 5 hours for the entire move (including drive time). My husband and me though jumped in and helped load and unload at various stages.
I always wish the movers worked a little faster, (there was one guy who was carrying only 1 chair at a time — instead of loading up multiple), but I also understand that they may need a break. So will not hold that against them.
Damages:
None. A chair was scratched a tad bit — but not enough to report back to them.
If I had to change anything:
The guys were very nice… but only 1 spoke English. So giving specific instructions for packing/​unloading/​directions was tough. Will be good if Oasis can teach their staff to recognize some basic English words (fragile, up, down, extra tape)…even a cheat-​sheet with translations that we can point at will be cool.
We also had the smell of cigarettes on some stuff — wish they didn’t smoke in the truck.
Overall, I will recommend them.

Used Oasis five times the past four years. One of my floor lamps was damaged during the move and upon calling Wendy, it turned into a whole «he said she said» situation. The movers basically accused me of «forgetting» that they had informed me about the damaged lamp before my move.
«It was already damaged before they got there/​they pointed it out to me/​I said ah it’s ok it’s an old light»
Uh. No, I did nothing of a sort.
Why would I call the moving company to blame them for no reason? To try to dishonestly get compensation for a floor lamp?
I get it, it’s a tough job and I’m not concerned about the cost as much, it’s more of the principle behind this and absence of professionalism I had to deal with.

These guys were great and worked very quickly. I moved this past weekend during the storm and they never complained. They were courteous and did a great job handling my furniture. Their rate is $ 90 an hour which isn’t bad at all. They wrapped my furniture and even boxed up some stuff I forgot. They also hauled away some old furniture that I couldn’t get rid for an extra $ 70. I am very happy with their service and would definitely recommend them.

These guys work hard and get it done. Thanks for getting us moved in as quickly as possible.

The review is for 2013 move.
Lesson learned, you get what you pay for!
I don’t know how they received their ratings/​reviews based on my experience with them.
They BROKE the seat support on the inside of MY ROOM AND BOARD SECTIONAL (which was $ 2700). I recall after the fact, they put the couch on it’s side in the Truck, which puts all the weigh on less sq. ft or one side. They should have carried it and placed it down. I didn’t realize they only covered $ 0.60 to lbs (until later in a previous email)… which is equivalent to little compensation. (My couch doesn’t weigh 4500lbs to recover the cost).
The way they handled my mattress was the Improper way TO MOVE a Mattress.
It’s not suppose to bend like that. You turn it upright. I have to explain to the movers who didn’t speak english. Communication was not ideal.
Wendy was good at setting it up but kept saying this is their insurance policy.
Well, based on your ratings, you would think they would be more concerned and customer-​friendly…, but the moving experience was not even close the 4 star rating, more like 1 star movers.

these guys were awesome, fast, conscientious, worked their asses off to make sure everything fit in my storage cube, like a tetris game, and they did an incredible job, more than i would ever expect from movers.

We used them for helping us move from SF to the east bay. They were amazing.

Workers were very fast
very very fair price per hour
Moved from Burlingame to the marina
Entire process took only 3 hours (packing and loading old home, 1 stop to drop off couches at buyer’s home + unloading at 2^nd story new home)

These guys are fantastic — quick, efficient, and cheap. they were very upfront about the costs– told me before booking about the minimum 2 hours and unlike other moving companies i’ve used in the past, there were no additional costs such as booking fees, etc. definitely the smoothest and most pleasant moving experience i’ve had– i will definitely be using these guys for any future moves i may have!

Great movers with a reasonable price. My moving date changed but Wendy handled the situation and we moved with peace of mind.

Wendy is amazing, she made my moving process a breeze. I made an appointment with her to have the movers come out on a Thursday but, I cancelled last minute. Big mistake, because I needed them. Called her at 6:30am (yes, she picked up the phone at 6:30am.) Thursday to see if they are still available to come out at 9am. Wendy said she will call me back. Within 10 minutes she called back and told me they will be there. She saved me big time! I highly recommend this moving service! The guys were great and fast! Wrapped up my tvs, bed frame, bed and my oversize closet. I called around for prices and no other company can’t beat Oasis prices!

I didn’t even use them because they couldn’t park, learned this a half hour before scheduled move (which they arrived early for to check on, to their credit). This is San Francisco, and parking isn’t the worst in my neighborhood. How does anyone move around here? Now I am paying double rent on two places as I take time to find a different moving company.

Usually, I would do a pro and con list of each of the businesses I review, but I have no negative feedback about these movers! They were awesome! I was a little skeptical about hiring movers, but since my husband and I just bought a new home in the East Bay and were currently living in the City, we thought it would be worth giving it a try. I had read horror stories and really terrible reviews about other moving companies, but Oasis had great reviews and we decided to take a chance.
The 3 movers showed up on time and got started quickly. They strategically packed up all of our belongings and hauled boxes down 3 flights of stairs! We tried to help them out, but they told us to let them do it. So we stood by and watched in awe as these guys carried some of our heaviest pieces over their shoulders! They were amazing!
The job got done in 5.5 hours. I thought it would take longer, but these guys moved fast. I was more than happy to give them a tip. I would TOTALLY hire Oasis for my next move and recommend them to anyone looking for movers.

Moving a one bedroom from Mountain View to San Mateo. Really not that much stuff. Wendy gave estimate of 3 or 4 hours. But it ended up 6 full hours. Three guys were very friendly and started off quite efficiently. Not more than one hour later you can see them slacking off thereafter. They would smoke in the truck, together.

I had a great a great experience with Oasis Moving Company! 2 men came 10 minutes earlier to help me move my 1 bedroom apartment, worked super fast and careful. They didn’t waste time talking but there were very nice and friendly at the same time. They wrapped all my furniture to protect the edges at no extra cost for me. I ended up paying $ 350 including tips and it was so much cheaper in comparison with other places. They even didn’t charge extra for the stairs although it was such a headache to carry all my stuff up 3 flights especially on a very hot summer day.
Great job! Highly recommend these guys to everyone!

I’d like to say that the 3 men who did my move were fantastic. They came to our apartment 5 minutes before they needed to be which is a great start to any move day. The men had to carry quite a bit of furniture down three flights of stairs with no elevator which is no easy task. They brought all their own wrapping to protect furniture at no extra cost to us which I’m so happy about. Other movers charge anywhere from $ 25 – 50. They also brought wardrobe boxes for all our clothing which they efficiently put in and hauled away. The move took less than 2 hrs from our apartment and another 2 hours to our new home. All their hard work, not damaging furniture or the walls is a huge accomplishment. I would like to thank them for all their manual labor and help they provided to us. I highly suggest using them in your next move. Thanks Wendy for your efficiency in setting our move up. I will use your services again and let anyone I know moving to call you!

These guys moved me into storage and then later into my new home. Awesome guys who did an excellent job carefully moving my things! Highly recommended. They’ll even wrap your stuff in plastic to protect it everything during the move. They awesomely covered up the edges on my stairs to avoid any damage

The movers received a full 5 five stars for their energy, friendliness, accommodating attitude, and timeliness. If you’re moving in the Bay area do use them. Wendy is the mover’s coordinator who handles all communication with the workers. Yes there is a language barrier but one can easily get past it if you are polite and slowly explain what you need. Ironically the day of my move the elevator broke on one side of my building. They didn’t make any fuss and went down 3 flights of stairs, crossed through the apt courtyard, and took the 2^nd elevator on the other side. This added in at least another 1.5hours more to my move but they did so with a cheerful attitude! I had all my boxes packed and items wrapped (minus my furniture) ahead of time. They provided plenty of moving blankets and gingerly wrapped my sofa, table, and dresser appropriately so nothing would get damaged.
After we arrived at the new apartment, they made sure everything was placed properly without scratching and were extremely thoughtful in lowering items slowly without dropping or bumping into walls. At the end, the main worker asked to please take an inventory and make sure everything was done correctly. He walked through with me and asked to ensure the furniture didn’t have any dings or damage. This was a proactive move and one that showed how much he cared.
I was more than happy to give the 3 guys a heavy tip and it was more than reasonable pricing compared to other competitors. $ 110 — 3 men, 1-​time $ 40 gas charge (I moved from SF to across the Bay).

Amazing! 3 people showed up not on time but 15 minutes early!
They were vet nice and worked fast and efficiently.
We will for sure use them again in the near future :)
Thank you guys!

Not impressed. I was quite stressed during the whole move. Two skinny guys in their 20s showed up at my apartment. Multiple times they dragged my furniture across the wood floor and now I have some scratches in both apartments. When dissembling and assembling my bed they would carelessly drop parts of the bed onto the wood floor. When they placed my TV stand in the wrong direction they basically used their legs to rotate the TV stand on my wood floor. It’s as if they were too lazy (or too weak?) to pick it up (which is why I hired them in the first place). Now I have visible circular scratches.
They used dollies to haul my stuff up the stairs. The slamming sounds it made coming up and down those stairs made me nervous as I was worried someone would complain (someone actually did but they didn’t seem to notice or care.) I was also worried about carpet damage as you could hear the abrasion on each step. Multiple times I asked if they could just carry the boxes but they didn’t seem to understand or care. It also didn’t help they were shouting Mandarin to each other across the hallways.