Haight To Wash

I just went into the laundromat today to get quarters from the change machine which I have done for years. There is no sign on the change machine that says its for customers only. I have used this laundromat before as a customer, but today I was just needing some change. The man was working there was super rude to me. He grabbed the quarters out from the slot and kicked me out of the laundromat. Another woman was using the dryers while I was getting kicked out. She was asking about one of the dryers that was malfunctioning and the same man was rude to her as well. Don’t go here.

Very centrally located, though this may not be a plus for everyone if you don’t like walking your delicates down Haight St. I think what sets this laundromat apart from others in the area is the on-​site staff at the window in the back. So many other laundromats have busted washers/​dryers or change machines, and you usually just have to hope it will be fixed the next time you come. At least here, you’ve got some possible assistance right away.

I picked it because it was relatively close to my new house and a few reviews mentioned clean machines. I’m really disappointed with everything about this place. The prices are a ripoff for the washers. Then I was next door getting a pedicure and was 5 minutes after my loads were done and some other patron had already removed and tossed my clothes aside. According to the customer, the manager had approved him tossing my clothes aside. When there are at least 10 machines free I’m sorry but that is REALLY NOT OK. Worst service ever. I also asked if I could rinse off my hand in the back because there was some sticky substance in the table I put my hand on and the manager said no. You went from a 3 star to a 1 star and deservedly so. For the same money I could go to a reputable cleaner and have laundry service next time.

I hate to wash here too. Terrible customer service, ridiculously expensive here with small washers, and the dryers are useless. Came here because the other laundromat was closed and I needed to do my laundry right away. Came here and made a huge mistake. Ended up paying $ 10 just for the dryer in which all my clothing, bedsheets, and towels were still soaking wet.

This place has awful customer service and deceptive business practices. I just moved to the neighborhood and came in last Thursday morning to have a couple shirts dry cleaned. The owner/​manager let me know that it will take until Monday to get the shirts back. Since Monday was Memorial Day I asked twice to make sure I’ll have my shirts back that day. When I came in on Monday, I was told that they didn’t have the shirts back because their delivery service was closed. This was utter deceit. On top of that, they charge more than most pickup/​delivery laundry services (ie laundry locker or rinse). I recommend doing anything to avoid this place. They are overpriced and don’t care about the customers at all. I am never coming back.

This place is great! It is expensive but San Francisco is expensive. The machines are clean and work well. They are open on time and can give you change if you come unprepared!

I just wish I could pick ZERO STARS!
Unbelievably expensive, dryers do not dry, and a male attendant who enjoys yelling at women. My husband and I have used this place for the past 6 months on and off when the house washers were busy.
First, the man behind the counter is quite insane. I’ve seen him yelling at women but just ignored him because I didn’t know what the situation was. Today I found out what a misogynist this weird man is.
This was the first time I went in without my husband and the place was empty. I tried to get change but the change machine didn’t work so I politely walked up and asked for change. He’s done this for people when the machine doesn’t work. Instead, he yells at me, «You go use machine! Go use machine.» I go back and try again but it doesn’t work. On the third time back up to the counter, he just starts screaming, «You go somewhere else. You go.» I’m looking back at him, is this man certifiable? I’m asking for change in a laundromat.
We ended up screaming at each other until two chefs from somewhere came in to help. I was so glad to see the two men. He backed off but kept yelling, «You go down street.» I really think he might be crazy. During this encounter, his face is contorting and his eyes are rapidly blinking.
If this doesn’t give you pause, the COST to do laundry here is astronomical! It is so expensive… I used the biggest washer once for a blanket. It’s hard to remember now, but it took roughly 40 quarters. That’s 11.25 for a large washer.
The dryers do NOT work. You can add more quarters, you can move them to different dryers, but they’re all the same. Horrible.
ZERO STARS. THE OWNER IS A MISOGYNISTIC PIG.

MY GIANTS TEE SHIRTS WERE STOLEN FROM WASH & FOLD – TWICE!
Obviously a sticky-​fingered laundry customer likes the Giants too!
The laundry must have not been properly supervised in washer-​to-​dryer moving.
Whatever…, no more business from me!

This is review is only regarding the machines and self laundering.
Been coming here for a year and I’ve had mixed experiences. After a while I discovered that the washing machines along the wall get more water pumped into them and wash your clothes much better. Unfortunately this was after multiple loads which weren’t thoroughly cleaned.
The dryers– it’s a crapshoot. Some work great, some don’t. I’ve had hour long cycles end with wet clothes. The good news is if you just tell the attendant (who I’m pretty sure is the owner) they will give you a handful of quarters to re-​dry your load. Unfortunately you don’t get your time back.
Lately they also upped the cost of drying– it used to be 6 min per quarter and now it’s only 5… anyway the dryer I always use is 19 and it’s pretty reliable.

After having trouble with wishy washy laundromat, I ran to haight to wash and the owner was nice enough to let me wash my clothes even after the cut off time. He felt my pain after telling him the story what happened at wishy washy.
Clean place and convenient. They kniw how to stay on top of their busines.

Dude refuses to put an «out of order» sign on a dryer that is far from being as hot as it should be. As a result I’m having to wait an extra 25 minutes to get my stuff dry. This is the 3^rd or 4^th time they’ve wasted my time like this.

Very good laundry mat place!

A little pricey and their regular load machines are pretty small, but this is a good, solid place all around. I wish there was more seating, however. Pluses: Nice owners who always greet you with a smile, machines work, things dry fairly well, everything is clean, open late and the change machine doesn’t give you much hassle.
I do like using the large machines in the back. I can do a month’s worth of laundry in two machines. On the weekends, however, those machines are in high demand and the owners use them to wash clothing through their wash-​n-​fold service (I don’t know why they don’t wash all the clothes at off times) so it can cause an irritating backup and scuffle to be next in line for their use.

Having moved to the Lower Haight about a month ago, I’ve gone to Haight To Wash twice now, and both times have been pleasant. The machines are somewhat pricey (~$ 3 per wash), but the laundromat itself is clean, and there’s a nice outdoor seating area in the back.

Good laundry spot. The owners keep the machines in good shape and the place is clean.
My only issue is that their bench is super uncomfortable. Laundry is a bit pricey, $ 4 to wash.

Nobody really _​wants_​to go to a laundromat.
C’mon, be honest now. If you had laundry facilities at your home, you’d take full advantage of them and then quietly snicker to yourself and point at all the losers who have to lug their crusty, odored filth down the street in public.
Until a day comes when the slumlords add washers and dryers to all of their rentals (which might actually help justify the rent rates they’re insisting upon), the Lower Haighters have Haight to Wash. There are actually three laundromats in the immediate area but Haight to Wash is the largest and the cleanest of them all.
Large and clean come at a price, though, and that price is, well, the price of doing your laundry here. By laundromat standards, it isn’t cheap — and goD forbid if you regularly have to use their largest washer. You’ll also have to deal with the really odd trompe-l’œil fountain décor on the walls (which hovers somewhere between surreal and creepy). That aside, you’re guaranteed running machines and access to detergent and dryer sheets if you don’t have any and some diversions along the block if you’re not too scared about leaving your laundry unattended temporarily.
Some people have left reviews outlining weird altercations with the owners. I personally haven’t had a run-​in with them (they usually nod and smile when I walk in) but everyones’ mileage varies.

i love this place!
i’ve dropped my laundry off a few times for wash and fold and the gentleman who worked there remembered who i was! super friendly service.
i wear a lot of dark clothing and i’m always worried about the color fading but whatever detergent they use here keeps the color awesome. no worries there.
also, $ 1/​lb for wash and fold seems like a good deal to me. i’d probably have to pay close to that anyway to separate my clothes properly and then wash and dry them all myself. plus i don’t have to take the time out to sit at the laundromat and keep an eye on my laundry. i’ve dropped mine off in the morning and picked it up later in the same day. they’re really fast about getting your stuff back to you.
sad i don’t live in the lower haight anymore, otherwise i would go here all the time.

Clean, fast, lots of laundry machines, and a nice outdoor area for waiting. I use the wash and fold services. It is a bit expensive but the man in charge is very nice and I trust him with my laundry. They also take credit cards, which is a HUGE plus in my book (though no American Express).

Expensive, but the place is clean and their machines all work.
This is my go to place to do laundry. I put my loads in the machine, pray nobody takes my clothes (which hasn’t happened), and head a couple doors down to chill at Café International while I wait.

New to the neighborhood, I dropped my laundry here for wash & fold after a recommendation from a friend. When I got my laundry back, a light sweater had been washed with the darks and was ruined. No big deal — I have messed up plenty of laundry, but when I’m paying someone to help me out, I expect them to take ownership.
The owner refused to admit fault and said the guy who washed the clothes (who was VERY nice to me, btw) was sure he’d sorted it correctly. I had a receipt proving that the sweater was new and it was the first wash, but she told me she didn’t believe me. We argued to the point where I had to threaten with a negative review to get her to pay me for the sweater.
If she had apologized in the first place and offered me any kind of compensation (like laundry on the house), I would have been satisfied because these things happen. But to call me a liar and make me fight for any kind of validation is truly poor business. To top it off, she asked me to go and make a photocopy of my receipt and bring it back for her records. #FAIL