Forever 21

Forever 21 has always been one of my favorite places to shop. It has stylish clothing that is set to a very affordable price.
I was visiting SF over the Christmas holidays, and decided to check this store out. It’s huge, and has basically everything anyone might be looking for. Women could shop here, men could shop here, and even children could shop here!
I purchased a lot of items here and I left as a very happy customer! I will be returning to this location the next time I’m in SF.

I really love their clothes here… its cute and affordable. Then again you get what you pay for. After one wash, your clothes are damaged. But hey whats new gets old, whats old gets new.
Their kids section is the cutest. i cant wait to have little girls of my own and dress them in cute trendy outfits. At least I have my nieces I can shops for.
Forever21 is perfect for last minute occasion outfits. Easy and quick to find.
However, their staff needs to be friendlier. Some are friendly and some seem unhappy like «ugh i hate my job», etc. Yea they need to work on their customer service.

I was just there and security stopped me to say they are closed? When a sign says 10pm and Unilocal says 10?

Nice, clean store. Not so great customer service. I called in to check if an item I wanted was at this location. It took a while for them to check on the computer which is expected, but when I asked if they could put the item on hold for a couple hours since I had to go down there during my lunch, they said they couldn’t do that. I used to work at Forever 21 & I know that’s not true. It usually means the employee doesn’t want to look for the item. But since there seemed to be just enough in stock according to the system, I figured someone there would be able to know where it was when I got there. So I didn’t argue. I got to the store & asked a visual if she’d seen the item. I showed her a picture & told her I’d called earlier so they should have it in stock. She said «oh, you should have put it on hold», I said «…I was told I couldn’t do that». She said that was odd. She looked around for a little bit & I apologized for taking her time (even tho it’s her job to do so). She seemed to have gotten upset that she had to go to the second floor & didn’t find it & said «well that’s all I can do. Are you ok to look by yourself? You have time?» Uhhh, I guess. You’re basically telling me you won’t help me anymore. I looked & looked & could not find what I wanted. I wasted my time & ended up leaving empty handed.

Was downtown last week and saw that Forever 21 had Plus Size displayed in their store window! So wonderful for the young women of ALL SIZES to see this respect. Most stores (Macys, yes, I’m talking about you) keep the plus sizes near the furniture or housewares… ugh.
Granted, there is construction blocking the store windows. But hopefully they will keep this as a trend when the view is unobstructed.

This is my favorite Forever 21 location. The store has a large selection of clothing and sizes. I get compliments all the time on my outfits from this fast fashion clothing line.

I’ve never shopped at Forever 21 for men’s clothing since I never knew that they sold men’s clothing. When my coworker said that they did, I thought why not go take a look?
Oh was I so mistaken. The clothes are very inexpensive but very thin and seems like they will wear out after a couple of washes. I may be the wrong demographic of customer that they are looking for, most likely. I like clothes that last forever… or at least a couple of years.
The men’s clothing area is also tiny… maybe 10% of the store’s entire square footage. The rest is for women… naturally. More variety and more choices for them but again, same low quality materials for the sake of low prices. This almost reminds me of 90’s discount clothing store, Clothestime. There used to be one at every mall where the clothing is almost considered «one-​time» usage before it gets tossed.
My next venture will be to H&M so I hope that their men’s clothing line is as disappointing as F21.

The people working here are so rude. We wanted to ask where the dresses were (a simple question!!!) but the lady just pointed to her name tag on the table and said she already clocked out. It’s like they all hate their jobs and just wanna talk to each other.

Tiny men’s dept. with nothing but cheap ugly crap.
NO CASHIER on the men’s floor so you have to take your stuff down to the ladies dept., which always has a huge line and only 2 cashiers open.
The return policy is no cash back, so you are screwed if you need to return anything,
The Powell st location is now closed and I predict the same for this location.
Customers service is terrible !

I have a lot of jewelry. Diamond rings and earrings, pearl necklaces and several pairs of pearl studs, jade jewelry, Tiffany silver bracelets, gemstone everything and vintage costume jewelry and a ton of other stuff. Turquoise? Cloissione? Bakelite? Rhinestones? Mother of Pearl? I’ve got it all.
Every now and then I come to Forever 21 to pick up some super trendy accessories. They have cute bangle bracelets, earrings and necklaces that will perk up your outfit.
HOWEVER!
Even if I’m only paying $ 3 for a choker necklace I don’t expect it to break on the second wearing. And no returns or exchanges of course.

This store has rude customer service. I ordered three dresses via online. One out of three fits perfect. Came in to this store trying to exchange for SIZE. One of the dress I found in my size however the store didn’t allow me to exchange the size bc it was final sale online and the dress wasn’t final sale in store. She was rude about it. It’s just size exchange! What’s the point ordering stuff online and not having the ability to exchange!!! Plus most important, why is the online business NOT aligned with the store markets?!? Bc I went to the other forever 21 store down the street and they said u could exchange for size BuT they didn’t have it in my size. How much more inconvenient could they be? And again even the two stores are not aligned with their own store exchange policy! Unsatisfied customer! Again this is why I’ve always hate shopping in the store.

This location is in the middle of a tourist area but still only one register and one fitting room opened? Okay. And on a Saturday.

This Forever 21 has everything! Multiple floors, it’s the second nicest F21 location to the Vegas strip. What I like about it – great men’s apparel. A bra from the ladies department playing hoochie-​coochie with a pair of mens socks? On the contrary! This F21 is neat and organized.
While I didn’t find anything in the Men’s department, the store is absolutely HUGE. Am I too old to find anything at Forever 21? Never.
If this F21 is not enough, there is another location on Powell a couple of blocks over. Bring it!

This place is terrible, as are most Forever21’s. The sales associates all have their own versions of the return policy so here I am, the customer, trying to make an exchange that has been allowed 2,353,685 times before and the sassy manager is talking down to me like I’m the crazy one who is trying to make up rules as I go. I get that you’re strict on your «no refunds» policy because your product is of shit quality and falls apart, so if you allowed money back you probably wouldn’t be in business. But that aside. get your act together and make sure that your employees all follow the same policy so that I, the customer, know what to expect and don’t have to be talked down to by your high and mighty management.

We stopped in to check out some deals and I was actually looking for inexpensive running shorts. Yes, this F21 is pretty massive. I was surprised to find active gear and I found some booty running shorts for $ 12! The only issue with F21 clothing is that their sizes run a tad small. You need to buy a size up, which bugs the crap out of me since I’m a size 0!
There is a great sale/​clearance area on the top floor; however, you just need to have the patience to go through all the racks. I didn’t find anything that was interesting, but then again, I didn’t feel like going through piles of clothing.
There are flash sales going on throughout the store. There was a sale for leggings for $ 4! I ended up buying 3 pairs. You can never go wrong with a pair of leggings, an oversized shirt and a pair of boots! COMFY!

I’m generally not a fan of Forever. The clothing style doesn’t really match mine and I can’t really find anything I seem to like, even with 3 oversized floors full of clothes.
That being said, I enjoy this location compared to the one on Powell since it is roomier, more well-​organized, less crowded, and less over-​picked.
That means that for things I DO like to buy at Forever, such as lingerie, basics (camis, leggings, etc), and promotional sale items, I can still find them in my size and generally in a color I like!
Customer Service here has always been super friendly and helpful too! I was looking for pants one day and 1 associate literally went through the entire store and asked every other employee if we had anything like the style I was looking for. We didn’t find it, but she ended up recommending some places nearby that did! I came back later in the day to personally thank her for going out of her way to do something she really didn’t have to do.
Now that it is Fall and they are stocking up on winter clothing, you can find me in the sales rack picking up skirts for next year’s season and of course there $ 1.80 camis all day!

My favorite place to go for some retail therapy which is easy on the pocket. I almost every single time step into this place even if I don’t need anything. The location is amazing and the prices are even better! All the sales personnel are super friendly and helpful! Love: D
Also this place is a hop, skip and jump from Bart Powell and Muni so skip the car coz parking will be almost near impossible.

Please teach your security guards to stop following people walking in with bags. Cause clearly I wouldn’t steal from this damn store, come on it’s fucking forever 21, the most expensive product you’d spend is probably $ 39.80 and mind you, at the time I shopped in this damn store I worked for this company.
NOW let’s talk about the damn associates in the fitting room. Remember, I use to work for this bullshit company so I know how it works. I was trying on clothes in the fitting room, and clearly (unless these associates are that ignorant & rude) there is a number on my door. That means there is a customer changing in the room! Before you ever! EVER! Open a door to a fitting room ALWAYS knock, don’t assume you’re at home opening your doors. Anyways, this lady opens my door while I’m clearly still dressing myself, closes the door and says «OOOPS!» And walks away laughing. I know for a fact it’s a damn associate cause i saw her lanyard. Anyone would be extremely pissed if this happened to them, and believe me I was! I’m surprised this store even has 3 – 4 stars, they really deserve 1. Customer service rules out everything, the clothes & accessories come after.
However, I will most def never shop back at that store.

I will never understand why there are 2 large Forever 21 buildings within walking distance of each other. Seriously… I’m talking, what? Just 1 block of walking? However, to be honest I’m still pretty glad that this particular Forever 21 exists because I prefer it to the one on Powell Street.
Positives:
~ I’m not sure if I just came at a good time, but comparing to the Powell Street Forever 21, this one was far less crowded and hectic.
~ Has a kids section for under 14’s. I brought my little cousin here while I wanted to do some shopping, and thankfully she had her own section to browse so she wasn’t completely bored. After she found something she liked, she told me that there were so many things that she wanted to buy because they were all so pretty.
Welcome to the cult of Forever 21…
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Aside from the unique positives of this store (such as having plus size, Men’s, kids, etc.), in general if you’ve never shopped at Forever 21 you should really give it a try. It is probably my favourite retail fashion chain given the low prices and the style is just right up my alley. If you’re an accessory person as well like I am, you’re in heaven! I snagged a cheap ring that is gorgeous and I don’t want to ever take it off.
Forever 21, where would I be without you? My frugal ass can’t bear the thought of spending more than $ 30 on an article of clothing, so thank goodness for you in my life.

I’ll come here no matter what state I’m in! Tired, happy, sad, drunk… drunk might be dangerous, but you get the point. I love this Forever! It’s the biggest baddest boy on the block and I’m in love!
It doesn’t matter that I have a zillion other Forever’s to choose from, I want this one! Not only do they have the largest jewelry selection I’ve ever seen, but it’s one of the largest stores I’ve been to that’s never a hassle to shop in. I believe I walked in and out of the Forever in Times Square in five seconds because it was so busy. I was not all about that.
I can’t wait to return to SF just for this Forever. Don’t tell anyone I said that.