Macy’s

I have never been to a 7 – 8 story Macy’s store!!! o_​O It’s pretty awesome that each floor is designated to a specific category (e.g. one floor has furniture, another floor has juniors clothing, another floor has shoes and handbags, and so forth). I easily spent over an hour here and I found it to be pretty neat. Everything was so organized and there were sales left and right. The cashier was really nice too. :) I will go here the next time I wanna burn some time or simply need some retail therapy!

Location is five stars and as are various departments of some great people. The challenge is consistent customer service which we observe can be hit or miss due to what is likely, high employee/​associate turnover. 3 stars is not negative nor above good. It’s a department store with what seems like an excessive penchant for printing and mailing advert’s with coupons and «sales.» So when is a sale really a sale?

Shoe department is horrible. Left while waiting for shoes when associate helped someone else instead. I’ve been here quite a few times and received below par service. I foresee this’s being the next Mervyns or Gottschalks.

The store is so unorganized! Clothes randomly placed everywhere, doors leading to storage rooms left wide open, and elusive sales associates.
To be fair, they made a valiant effort during Super Bowl week to clean up, but I wouldn’t be surprised if it went back to its normal state of disorganized chaos in a few weeks.
The fact that it has wonderful holiday decorations and both a Cheesecake Factory and Starbucks with incredible views, makes up for it a little. But not much.

Great job hosting the Sports Illustrated experience during Super Bowl week. It was a mad house but they had all the super bowl gear you wanted and players scheduled for free autographs and pics. I’ve never spent so much time in Macy’s before lol.

Watch out. Macy’s is basically running a scam with the warranty products they offer. We bought a couch from this location with a stain warranty that was represented as guaranteed. We would never have bought a light colored couch with two kids without it. Now 5 months later, Macy’s takes no responsibility and the warranty company has no interest in fixing any stains, just delaying and obfuscating to try and get us to stop asking that they act on the warranty.
I’m a lawyer, but not at a Plaintiff’s firm. If there are any plaintiff’s lawyers out there who would love a great idea for a large class action lawsuit, please contact me at

With so many online choices, not sure how long these departmental stores will survive. But this is close to my house so will keep going till i have no desire left.

Biggest Macy’s you’ll ever go to.
Love the juniors and actives department on the 4^th floor. Starbucks is located on that floor as well and it’s a great place to sit after you’ve had a long day. I love burger bar in the building, and there’s also a cheesecake factory that’s located on the 8^th floor. You’ll have to take the elevators to the 7^th floor then go up an escalator to the 8^th. Beautiful view especially during the winter time you can oversee the whole union square. This is a flagship location, meaning this place gets DECORATED crazily during holidays and especially this years Super Bowl event! They also have fashion shows in the building and special events on the Lower level with special guests that perform cooking in the kitchen. It’s definitely a magical place to be!

I love this Macy’s I always can find deals. My 3 girls love to shop here and the sales are crazy on a good day. To go to the city and make a day out of shopping at Macy an going to The Cheese Cake Factory after a long day shopping is wonderful.

We were shopping for a men’s wedding band and Nelsy in fine jewelry was not only able to give us an amazing deal but was extremely friendly and had the best smile. Sometimes the jewelry associates are busy and often times offer someone else’s help but she was able and happy to help. We choose Macy’s for all our fine jewelry needs but we do not always receive this amazing service. We will look forward to seeing her and hopefully only her in the future.
Thanks Nelsy!

7 floors?! This is the biggest Macy’s store I’ve ever been to! Customer service is always great and helpful! Love that they always have additional discounts on top of sale items!

Macy’s in Union Square is certainly different from the suburban locations. More merchandise, more holiday decorations, interesting places to eat are a few of reasons I enjoy coming here during the holiday. The whole experience is different. I had a gift card from Macy’s I came here and I also went to Concord location and it was hard to believe it they were the same company.
Briefly checking out the merchandise, there are bargains to found, sales prices, coupons, and other discounts make Macy’s competitive with lower end stores.
The extra star is for the holiday windows that show case dogs and cats that are available for adoption. Many animals left the SPCA and found their forever homes because of Macy’s

«Bring your receipt with the item (s) to be returned and a full refund will be given in the original form of payment.»
Total Lie.
I paid my purchase that cost over $ 100 with a combination of a gift card AND cash on a holiday. Later on the week I decided to return it so I can pay it with a Macy’s Card (to get the 20% off), so I SHOULD be fully refunded by the original payment… guess not.
Every single penny payment went back into my gift card – no cash. I asked for the manager to refund me back to my original payment but she couldn’t process it.
I gave it 2 stars because they tried to help me as much as they can. In the end I didn’t get my original payment of cash back. Thanks Macy’s, don’t put that rule down if it’s not going to happen next time.

Don’t listen to sales staff when they price-​check an item, then scan a coupon, telling you that you’ll get _​_​_​% off. The coupon is a lie. I went to the fine china dept and got a Royal Albert teacup & saucer checked, and was told I’d get an extra 20% off. With my stacks of coupons, and use of a Macy’s credit card, I had a 20% off coupon, so I figured that was what they were advertising.
Nope. That was likely a scam to get you to keep more in your cart, because in the end, they never used that 20% off coupon in the fine china dept when they rung me up. My own coupon, despite reading 20％ off, the fine print is «15−20% off» and was only granted 15% off in the end, which added a lot to my estimated total.
Don’t fall for the sales staff’s siren song, and read that crap-​ton of fine print on the back of your new coupons. They tweak some rules to keep customers constantly fooled, apparently. Don’t be fooled, yourself.
Other than that, this Macy’s seemed well-​staffed. There was always staff on hand to answer questions on the floor.

Such a horrible place to shop. Went to get a gift for a bridal shower and as I was shopping in philosophy dept I picked up a gift set and headed to a different dept to buy some candles. As I was walking a security grabbed me and insisted I pay for the gift box right away. I was stunned that I was forced to pay for the item when I clearly wasn’t finished shopping. I complained about it but really nothing was resolved. Won’t be going to Macy’s ever again.

Eh.
Super crowded and hard to move around.
Nice selection of many products — many departments have huge mark-​downs.

As my San Francisco solo trip continues on 12/​15/​2015, I decided to go shopping a bit at this well known location located at Union Square. Yep, this is the 2^nd original department store of the same name after their original location opened in New York decades ago. Macy’s is the name bringing these incredible brands, at the best value prices all year long right in the heart of San Francisco!
Inside this building except the men’s department, there are 8 floors total combined which includes women’s, juniors, kids, home, and bedding. Additionally, there’s some good restaurants and cafes inside too like Starbucks, the Cheesecake Factory, and more no matter if you’re taking a shopping break! What a great concept for this biggest store!
Everything in this building are very clean, maintained and tidy without all the mess behind, so I can find and buy some great items here. No issues at all.
Parking at Union Square’s Macy’s can be challenging to park. You can park it at the nearest parking garage nor the surface street parking if it’s available. Otherwise, you can ride a bike, walk, or use public transportation easier without the hassles.
In the end, Union Square’s Macy’s is the finest modern department store right here in San Francisco! A well, worthy visit! My rating: 4 solid stars!

This is the biggest Macy’s store I’ve ever been too. It’s seven floors. They don’t have a men’s section as that’s another building, but this place still has plenty to look at.
The Christmas section is HUGE! Nutcrackers and toys alike! It’s truly a Christmas masterpiece. Be warned you can get lost, so keep your cell phone’s charged at all times. As I said this place is huge!
I saw a candle holder for $ 4500 bucks here and if I was a rich one, that would be coming right home. Staff is kinda weird as the cashier lady didn’t give us our additional discount until we mentioned it. Weird.
Still, a huge location worth exploring.

Been contemplating of getting a couch from Macy’s but friends insist I get one from Craigslist!!! wrong. I’d never do that again !!! Macy’s got the style. Can be the classic or the Retro Modern like the couch I got. Service was impeccable. The associate will give you suggestions. They deliver and offer a 7year warranty that I feel comfortable with. I take care of our furniture. But this would help in case of accidents.
The delivery service was good too. Given the time frame between 4−6pm but the driver called in earlier like 11am I got mine within the hour .
Very smooth from the time I visited to the time they deliver the couch!!!

This review has nothing to with the actual department store and everything to do with Chuck from the Men’s suit department.
I’ve come to Macy’s to check out the suits before and been either ignored or given completely crappy service, but today I happened to run into chuck who gave me the help I needed in a crunch time situation.
Chuck was extremely attentive and helpful (I know, I know, it’s definitely a rare occurrence in a department store that someone is actually helpful) in helping me choose an awesome suit that was also on sale and fit perfectly! He dissuaded me from getting a slim fit (because I wasn’t quite ready to admit to how much my shoulders have broadened out) and chose a suit that was the perfect fit and then even did a quick hem in the pants for me, free of charge! Seriously, I’m not accustomed to patience and level of service that he provided. Best shopping experience in Macy’s so far, Chuck is the man!

Just like any other Macy’s except it’s in a nice location next to Union Square.

BEST. MACYS. EVER.
They should have a WARNING sign here that says «Don’t enter unless you’ve got half a day to spend here!». Seriously, this place is HUGE! Not only is it huge… there are HUGE discounts to be had at this Macy’s! I was told by one of the cashiers that they typically have larger than usual mark downs because they just have so much of an assortment that once the new season is about to arrive, they have some crazy markdowns. I was here in August 2015 for a wedding and scored some nice deals here!.. I’ll share with you a few of my hauls!
RALPH LAUREN — I was able to get a few Ralph Lauren polo shirts in pima cotton and the classic mesh cotton for $ 27! TWENTY SEVEN DOLLARS. These retail for $ 89.50 so of course I grabbed a few!
LA COSTE — on clearance? Yes please. I bought a t-​shirt for $ 14 that was regularly priced at $ 50. I just had to!
NIKE WIND BREAKER PANTS — found these in the clearance section for $ 14 which retailed originally at $ 50! Thank you Macys!
The associates here are the best I have encountered. Super friendly, so friendly that the cashier said «Hey, we also have a coupon for 20% off of your purchase today so let me scan this for you!» Amazing. Who does that? Macy’s does! I’ll be back here in a few months. Can’t wait.

I try to visit Macy’s every time I’m in the US to check out the great sales on items I can’t find in Canada or great prices on those items. This time was no different. The location across from Union Square makes it a busy location but also good knowing there are restrooms while out wandering around. The women’s washroom on 6^th floor is lovely too!
When we first walked in, we headed downstairs to the purses. It was the One Day Sale (make that 2 day as items were on sale the next day too), and we found brand name purses on sale for 25% off. For out of state, they also offer 10% off and if you get a Macy’s card, an extra 20% off. I checked out the purses but didn’t find anything I wanted for the price I wanted to pay. But I did find Snoopy and Woodstock LeSportSac bags! As a Peanuts fan, I knew I wanted to get one and wasn’t sure if it would be the big bags to use for travel or a smaller bag.
After I decided on my purchase, and my niece getting a bag, I went to pay. I already had a Macy’s card but since I hadn’t used it for a long time, I was able to apply for a new one, and also pay $ 5 for charity, and get another 20% off! So it was great to get double 20% off for items on sale too. The salesperson was very helpful and he provided great service.
We visited the other floors to check out women’s wear and children’s clothing but didn’t buy anything. Lots of brands and selection to be browse and sometimes you can get a great deal. A few years ago, I got a pair of great jeans here for less than $ 20! Worth a repeat visit!

Review of furniture department on the seventh floor of union square store.
When I went during the week, there was a great sale on– there was lots of choice and amazing value to be had. Like just a little more expensive than ikea, but has to be better quality coz it’s Macy’s right? I think so!
I bought a lot of items in a short space of time from a helpful attendant on the 7^th floor. They have «super deals» on really good items, with a lot of choice so it became a bit of a shopping blitz.
The only downside is the delivery is very expensive. You get charged for every item you want delivered. I would think a flat fee would make sense. Gotta be better economies of scale here.

Macy´s am Union Square macht einfach Spaß! Ich finde es sogar noch besser als das in New York, kleiner, übersichtlicher, netter. Freundliche Bedienungen, die einen sehr geduldig beraten. Top!

I generally like Macy’s. But far and above the heap, the NY and SF stores standout. NY #1. SF #2.
Why?
====
Location.
Men’s store.
Gorgeous.
Awesome merchandisers.
Huge Selection.
Christmas Tree Lighting.
Free and metered parking can be a nightmare on the street, so do yourself a favor, and walk and/​or take public transportation. You’ll be sure to have a shopping extravaganza.

This review is for the sales associate at Benefit Cosmetics counter by Stockton Street entrance.
I dropped a hat and was retracing my steps thru various stores.
When I let her know this, Melissa became very concerned & took the time to follow me to the Shiesado counter & the SF-​SPCA adoption center.
She then juggled ringing up a customer & getting my note which she was going to bring to security.
She even gave me her business card to follow up the next day (Sat).
I am so impressed by her concern and her thoughtfulness that I’m going to be frequenting Benefit Cosmetics from now on. Melissa is a prime example of outstanding customer service.
P. S. Another store found my hat and gave me a call.
I love happy endings!!!

Macy’s ou le paradis des fashionistas, du luxe et … aussi le temple de la consommation ! Mais bref, c’est un peu un passage shopping obligé à San Francisco ! J’y suis allée un soir après une journée de sessions, et il y a tellement de tout partout: beauté, sacs, fringues, déco, linge de maison, sport wear … On né sait plus où donner de la tête.
Les vendeurs sont particulièrement sympas et accueillants, le «Hi ! How are you ?» est de circonstance, j’ai toujours un doute à répondre «Thanks ! I’m fine and you? «parce qu’au fond, veulent-​ils vraiment savoir comment je vais? Et moi ai-​je envie de savoir comment ils vont? Bref, je me dis que oui !
En bonne française, je suis allée directement vers le corner Bliss, une marque de cosmetics américain que j’aime particulièrement et que je n’ai pas encore trouvée à Lille. Et hop, un petit lait pour le corps au citron, qui sent divinement bon !
Heureusement pour mon porte-​feuille je n’avais pas beaucoup de temps devant moi, et suis partie vite fait de ce centre plein de tentations ! Parce qu’il faut bien le dire, on peut y passer une journée facile sans mettre le nez dehors …
Voilà, pour moi en matière de shopping à San Francisco, Macy’s c’est quand même un lieu à voir !

Marcy’s nach Weihnachten ist ein Muss.
Top Angebote und wenn man zeitig erschein, auch reichlich übersichtlich.
Damenbereich ist zu gigantisch für mich, habe mich mehr im Herrenbereich aufgehalten und habe auch das eine oder andere Schnäppchen ergattert.

Nicht ganz eine Kopie der New Yorker Filiale, da nicht so monströs (nur 7 Stockwerke über einen kleinen Block) aber auf jeden Fall ein muss!
Erste Schritt: In die 6. Ebene ins Visitor Center, hier erhält man eine Rabattkarte mit der man auf viele Artikel 10% Rabatt erhält (Ausweis muss vorgezeigt werden.)
Gegenüber (östlich) gibt es auch eine Männerabteilung (eigenes Gebäude)
Viel Spaß beim Shoppen!

Macy’s würde ich mit Karstadt oder Kaufhof übersetzen.
Ebenso versucht nobel und möglichst alles im Sortiment, leicht genervtes und überhebliches Personal. Ganz sicher nicht die Art von Shopping die ich mir wünsche.