Dorothy Pang, DDS MS

Today is my first time visiting this Dentist and can I just say, this Tia is beyond pleased! My 4 year old Niece had an appointment today so I came along. The entire staff was extremely friendly from the moment we walked in! This office is kid friendly and so is the staff! The office is modern, clean and even has a Keurig machine for the adults. My Sister has been satisfied with her Daughters dental work so far. I highly recommend this business, especially if your child has a fear of dentist. Two thumbs up!

I think I love this place! My kid had an appointment but I wasn’t able to be on time so I called and was able to make it, +1 star for that.
The assistant, Nicole was wonderful! Offered me coffee and water from the get-​go +1 star, complimented me. She was equally friendly and personable, explaining things to me and offering me advice. +1 star. Nicole was a pro-​both professional but personable in walking me through the various steps of the treatment. The whole shebang.
Very impressed with the services here. Dr Pang is a natural when it comes to interacting the kid. Some pediatric doctors are great as doctors but horrible at socializing with children. This place really me my kid happy and comfortable. +star for that.
Equally important is the fact that Dr. Pang took a good amount of time going through the patient’s chart, explaining things to me and offering advice. She is not just all-​business, as we see so often in medical professional. She treats you like a family member, converses with you, and have genuine interest and enthusiasm for her works. +star.
Love this place.

We use to go here. We switch to another place because of two things:
They never answer their phone. We left messages and we haven’t heard back. Just terrible follow up. We had to make changes to our appointment and wasn’t able to because they don’t answer their phone.
They are busy so they tend to double book so we usually wait even though we have an appointment. As working parent, I don’t have the luxury to wait in their waiting room.

This review should have been written 10 years ago. We have been coming to Dr. Pang’s office for over 12 years. Both my twin boys are autistic. At five-​years old with this disability, I knew it would be very difficult for my boys to sit through a teeth cleaning. But Dr. Pang and the staff was great. One boy was always at ease with this one assistant. She was just great with him and he liked the attention from her. My other boy was more difficult. The first two years was very hard. We had to do cavities, fillings, sealants, cleanings. One visit we had to put on a papoos (not sure of spelling) and medicate him to make him drowsy. The meds didn’t work and he was breaking out of the papoos. There was a lot of screaming and crying. We had four people holding him down. When it was over, Dr. Pang called me that evening and asked if my son and I was OK. I thought that was really nice of her. The next dental work was done at Kaiser hospital for cavity work. She explained to me the process thoroughly and that put me at ease. Everything went well. By this time, I notice my boy was getting use to these visits and became less and less difficult. There was still whining but they could talked him through it. My boys are 18 years now and they are great (even the difficult one). He even went through the whole process of braces with Dr. Lee (her husband) for four years. I was told he’s one of their best patients. I just hope we can still stay after 18 years of age.
So we think highly of Dr. Pang and her staff. She was recommended by my friend who also has an autistic child. Also the office is very modern with kid-​friendly tots video games, TV with a movie while you are doing your dental work. And you get a coin after to get a prize at the vending machine. Awesome! Even coffee for the adults!

The service here is exceptional! Everyone here is super nice, polite, and professional. They take pride in their work and it clearly shows. The staffs are always greeting people with a smile.
The office ambiance is nice as well. They have up to date technologies and computer systems. Plus the facility is conveniently located where the Muni transit is accessible.
They also provide kid friendly toys and entertainment while you wait. It keeps the kids and parent occupied while you wait.
Love this office

We have been coming to this practice for the past 12 years and still coming every 6 months! My kids 14 and 7 cannot wait to go, staffs are very friendly and they try to make seeing a dentist a fun date!
I recommend them to all my friends, but I bumped into a
Lots of my friends here anyway. I guess when you are good at what you are doing, words just spread out fast!

This is a review for Dr. Pang’s practice. We brought our 1.5 year old son here a few months ago for his first dental appointment and had to wait over 30 minutes before being called back to a room. The dentist we saw, Dr. Fujino, was kind, but didn’t take time to warm up a toddler for his first visit. She quickly got to business and started poking around in my son’s mouth, not paying notice to the fact that he had started wailing. He was already apprehensive about the new and noisy environment and unfortunately Dr. Fujino and the dental hygenist didn’t do much to try and put his mind at ease. (In contrast with another dentist office we’ve since then visited where we had the complete opposite experience. My son is not necessarily a timid kid either– he barely cries when he gets his shots at the pediatrician’s office– largely due to fact that his pediatrician takes time to treat little people with respect and explain what they’re going to do before doing it). It’s too bad because I wanted to like this place and it has good Unilocal reviews.
One reason why I didn’t give this a 1 star rating– Dr. Pang heard about our experience (the 30 minute wait time) and sent a hand written note to us to apologize for the experience. She offered to credit the cost of our first visit to apply to a future visit. That was a very nice gesture. Unfortunately, we won’t be back though.

LOVE LOVE LOVE this place. But it’s a dental office, you ask? Why, yes, yes it is.
I have two toddlers (4 and 2), both who can by shy and scared of noises like the drilling of teeth or a toilet flushing. Yes, they are funny like that.
We walk in and there is a play area for the kids at their height. Walk in further and you’re greeted very warmly by staff who now your kids name and try to engage the kids. Walk in further still and there is everything imaginable to make your child’s dental experience the least painful as possible for them and you, including a wonderful dentist.
TV screens play movies while the kids look up to get their teeth cleaned, dental assistants who are so sweet they are like the aunties who will knit you a sweater, and gum ball machines that the kids can get a toy from after their appointment.
Dr. Pang was very patient with the kids, explained exactly what would happen so they would be OK with it before she did anything, and she was gentle to boot. After leaving the facility, I want Dr. Pang to be MY dentist. Darn kids, they get all the fun.

Dr. Pang and her staff are fantastic! The office is great for keeping kids entertained and the parents comfortable. My kids love to come for their appointments. Coming from a family of dentists, I wish this environment was available to me when I was growing up.

AWESOME and state of the art Dental Pediatric Office! (I wish my dentist office is as fun and modern. It makes a great incentive for somebody to look forward going to the dental appointments. Great customer service and very patient and easy to understand doctors/​dental assistants.
Dr Pang/​Dr. Chen/​Dr Lee ALL very easy to talk to, explains everything in detail that a regular «Joe Schmoe» can understand… none of that dental/​medical school lingo. Very nice/​professional including the staff and assistants. I LOVE this dentist for my daughter. Been with them since she was 5 and she’s 13 now. Recommended highly from my daughter’s pediatrician, Dr. Maria Osmena. NO COMPLAINTS!

I would highly recommend Dr. Pang’s office to any parent looking for a friendly, professional, thorough, child-​centered dental practice. We were underwhelmed by a previous dental visit at another practice and thought we’d get a higher quality service from Dr. Pang. She and her staff far exceeded my expectations! My daughter is a little over 2 ½ which is a challenging age to say the least! The dental assistant who did the cleaning managed to poke and prod my daughter for about a half hour, brushing and flossing, with minimal fuss. She was so great with her! Dr. Pang spent a lot of time examining her teeth, taking measurements, going over our family history and educating me about how to best care for my daughter’s teeth given the particulars of her tooth spacing, family history and so forth. In addition to the high-​quality, professional service, the office itself was a real treat. Equipped with video screens, video game consoles, a lego table, a magnetic wall, and more, it was hard to get my daughter to leave. She went home with a small toy and stickers, and told me, «I had so much fun the lady.» I guess she had forgotten that she had cried ;-).

Highly recommend! My kids have been seeing another dentist for about 2 – 3 years, but I’ve never felt that she was patient with kids and the staffs there are really uptight. So I decided to look for another pediatric dentist for them.
I came across Dr. Pang on Unilocal and read all of her staffs’ profile on her website. Quite an impressive resume. I brought my kids in today for a consultaton and I’m just blown away on how big and super kids friendly this facility is. Staffs are so patient and kind with kids, which I find extremely important.
Bare in mind that my son gets super nervous whenever he has to go visit the dentist, but after today’s visit with Dr. Pang, he said that he wants to go there EVERY day. lol This kid cracks me up!
Now, I only have one problem with this place… how to convince my kids that it’s time to leave. =)

Dr. Pang and her team have been taking care of my daughter’s teeth for over 5 years. Dr. Pang is terrific, her staff and partners are all wonderful, and the facilities are sparkling clean and top-​notch!

Dorothy Pang has hired my magical services twice now and both times I have been absolutely taken by her lively, charismatic, thoughtful and astutely professional manner. She is clearly a peak performer in all that she does.
The reason i just HAD to write this review though, is because I was SO blown away by her office. It was like an elegant film set for kids, or something out of a magazine.
The office has been newly designed within the year.
I couldn’t believe my eyes. The beautiful lime green dental chairs face up to the ceiling where there are movie screens imbedded in the ceiling playing animation movies! There is a round structure in the middle of the office with beautiful counters and 3 sinks in a row set at all heights any child would need. It looks so cool.
There are gorgeous floral murals on the walls. There is a bathroom that is just like stepping into the film Finding Nemo. Wall paper, lighting fixtures, everything is stellar. It’s like the Hotel Bellagio meets dental heaven. The pictures don’t really give the full sense of this amazing space.
Go take a tour and you’ll be glad you did.

I said to the receptionist today, «Why don’t they make adult dentist offices like this?». The entire staff at Dr. Pang’s office are tremendously warm and attentive. They remember my son’s personal preferences every time we go in. My son has a fear of the dentist and this is the perfect place for him. From the movies mounted above the dental chairs (complete with amazing headsets), to the amazing waiting room with video games, and toys, they do everything they can to make kids feel right at home. They are just as warm to the parents (excellent coffee and magazine selection in the waiting room). I seriously think someone should open an adult version of this amazing experience. I can’t recommend them highly enough.

I wish she was my dentist when I was growing up. They have SO many cool things and my Kid, who is 4, is TOTALLY fine with going to the dentist!

Our family LOVES Dr. Dorothy Pang (the dentist) and Dr. Peter Lee (the orthodontist). While state-​of-​the art equipment is nice — and kid-​friendly features make the place a joy — I truly love the chair-​side manners and hilarious humor of this husband/​wife team. I trust them completely and gladly recommend them to any of my friends.
The staff are all very sweet and have been there for years so its comforting for my two boys to see a familiar face each time they go.
We have been bringing our boys since they were 3 years and now they are 9 and 13. I remember when my boys were pre-​schoolers and anxious by the tools and the sounds, but Dr. Pang takes charge and is very clear and calming. And there’s nothing better after a cleaning than choosing a toy from the toy chest! For some little ones — the experience is too much and Dr. Pang reassures parents that its OK to cut an appointment short and try another time when the kid is a bit older.
I appreciate that they are very sensitive to my son’s allergies — and make sure they don’t use certain fluoride flavors because of that. When my older one had a molar pulled out, Dr. Pang called my home at night to make sure he was OK. She even gave me her home number just in case I had any concerns.
Most recently — we are now in the orthodontic phase so we get to spend a lot of time with Dr. Peter Lee. My son has some complicated jaw stuff going on which will require a pin to get inserted into his jaw. Both my husband and I were briefed ahead of time but we were scared to tell our son. It just sounded so nasty. Here’s a hilarious video of Dr. Lee explaining the level of pain my son
Our family’s experience is completely different than some other Unilocalers. Our billing, front-​desk, and dental experience has been exceptional.
I just wish my boys did a better job of flossing themselves!
Oh, by the way, parking is pretty easy because of the meters.

The office staff is overly aggressive about getting the balance paid before leaving their office, without the benefit of having a detailed invoice mailed for to to review before payin. I have insurance, so ability to pay is not an issue. Receipt requests for insurance reimbursement only listed account activity and amount due, which was promptly rejected by insurance, resulting in more calls to their office for additional details.
The final straw was when she referred my son to Dr. Lee, the orthodontist (ahem, also her husband, which no one bothered to disclose), to see if 2 teeth needed to be removed due to overcrowding.
After waiting 4 weeks for my appointment, Dr. Lee examined my son’s teeth and said a conclusion couldn’t be made — pls make another appointment for detailed measurements. Hellloooo, didn’t they know how much time was needed when the initial appointment was made? Here’s the clincher — we were presented with a consent form, agreeing to be on the hook for the follow up visit of $ 695 since insurers don’t usually cover the cost! Makes me question what was the real purpose of our initial visit with Dr Lee.
Suffice it to say, I will not be returning to either Dr Pang or Dr Lee.

A dentist appointment is largely an excercise in having a relative stranger stick unfamiliar objects in your mouth. A tough situation for anyone, but especially for a child.
My son, in particular tenses up and becomes ultra-​clingy every time we enter a doctor’s or dentists office. I’ve taken him to see Dr. Pang at the 2.5 year mark, the 3 year mark and the 3.5 year mark and she was remarkably patient with him every time. Dr. Pang and her staff have done great job in making him as comfortable as possible throughout the process.
Generally speaking, the facilities are clean and new. and the waiting area is filled with toys and books for children of all ages. In the dentist chair, the children — once fully reclined — will look up to see ceilings with flat screen TV’s showing kids movies (most recently Shrek the Third.)
And each child gets their own kid-​friendly toothbrush (e.g. Dora the Explorer, Winnie the Pooh, etc), a sticker and a visit to the drawers of free toys once the visit concludes.
Net-​net: A new facility, with great staff and all the necessary kid-​friendly amenities to put even the most trepidatious child at ease.

Dr. Pang is great with kids and her staff is friendly and helpful — especially Clarissa. Though it’s a busy office, we’ve always been able to book Saturday appointments. They’ll have a website up soon…