BloomThat

This is a review for their New York delivery. The flowers were beautiful and their communication fantastic; the only problem was they were never delivered to the person. Rather than being a surprise, I had to ask the recipient if they ever received it. They had to track it down and it was in the wrong place. I contacted customer service by phone when the recipient had not received it 4 hours after it was delivered. Cameron at BloomThat told me that deliveries do not really work well in huge office buildings in NYC and it would be much better if I was delivering to a residence. So Maybe this model works well in SanFrancisco, but is not appropriate for New York. I wish I knew that before I spent $ 85 for flowers that were not much of a surprise on my daughter’s birthday. I would have been much better dealing with a local florist who knows how New York works.

Long story short, my husband ordered me a bouquet and I never received them. He said, they said, they were delivered. They were not. I sent the company a message so we will see why they say. I will update my review after I hear from them.
I’m so disappointed to say the least. It was a very sweet and romantic gesture from my husband that I never received. Not to mention, it’s unfair to charge someone for a product that was never delivered. My friends rant and rave about bloomthat and this was our first experience with them as we usually go with farmgirl flowers. Did we make a mistake trying something different?

Some of the most beautiful bouquets I have ever seen– extremely fresh and well put together. Their peonies are top quality. Very cool packaging as well. A friend had BloomThat deliver a bouquet for his wife and he too was exceptionally happy with the service.
Bottomline: Great quality and punctual delivery. Highly recommended.

Best service ever. Apologized for the human error while delivering my order & fixed it like a charm. Awesome customer service.

BLOOM THAT… yes as good as it gets! I absolutely love their style, selections and service!!!
Thank you for making my family and friends HAPPY with their floral delivery!

BloomThat is amazing. I first saw someone that I follow on Instagram receive these flowers and thought they looked so pretty. Although they are a bit pricey, they aren’t too much more than the other flowers I saw on other sites, and BloomThat by far had the best packaging/​presentation. So simple yet beautiful. I placed the order late Friday night and had them shipped/​delivered on Monday morning. I ordered The Lenny for $ 48 and with tax, shipping, plus my promo code it came out to be $ 57. Didn’t know until later that I could’ve gotten $ 2 off if I filled out my profile before placing the order. This was my first time ever ordering flowers to be delivered, but I plan on using them in the future if I decide to send more! My mom called me when she got them and absolutely loved the flower arrangement and the packaging. Definitely worth it!

Cant rely on them for any last minute needs in a pinch (e.g. Mothers day.) In my opinion this is what sets a flower delivery place apart.
May as well go with a local FTD franchise.

I sent flowers to my mom and she cried. That’s never happened before. Thank you BloomThat for making my mom’s week and for making my day! The app was simple to use and the delivery was on-​time. I look forward to using them again soon.

Today was my first time using BloomThat. I was a bit hesitant because of the pricing compared to other flower delivery options but decided to try it anyway.
Because it was for my moms birthday and she lives in an apartment with a confusing keypad and I have never used this company before… I was really anxious for all these reasons.
So glad to say that I was not disappointed!!! BloomThat exceeded my expectations (and I have really high expectations). I am so happy with their level of customer service. They texted me once when the flowers were on their way and once when they were delivered, which is just amazing and made me way less stressed.
Also the arrangement looked just as good if not better than the picture on their website. It is definitely worth the extra money for the flawless experience.

I called three other places to deliver flowers before I got to BloomThat and BloomThat was the only service that did Same Day delivery over the weekend (last minute). I had so many questions and was able to call in and chat with Cameron who was so patient and so nice. She answered everything for me and helped me place an order (I asked a lot of dumb questions but she was very sweet).
I was able to get my gf flowers on her birthday last minute and BloomThat was perfect in helping me out. They made the experience painless and they were awesome! You guys rock. Can’t wait for my gf to receive the flowers. TTTTTHHHHHHHAAAAAANNNNNKKKKKKKSSSSSSS!!!

The best customer service I have EVER received! I sent my friend flowers in NY — I received a text that the courier was there and no one was there to receive them. They asked what they should do. I asked them to come back later when I knew she would be there. I received an email AND a text letting me know the flowers were delivered later that day.
There was a possible mishap but they kept me in the loop and in turn found the best solution — deliver later.
Thank you BloomThat for offering the best customer service! Whoever I was texting with was delightful.

I wanted to send flowers to my grandma (who lives in California) and decided to try my luck with BloomThat after hearing friends say nothing but positive things about it. Ordering from Boston and shipping to San Francisco was such a breeze, with the website laying everything out in simple instructions on how to order, send, etc. Plus, when the flowers arrived they were stunning!
I would definitely recommend this service to anyone looking to send beautiful bouquets to their loved ones… or themselves because sometimes you need to treat yo’self! *Aziz Ansari voice*

Used this app for the first time today to mix it up and see the options available and send some flowers to my girlfriend at work. Set it up in the app with the directions for her office building as I knew them. They delivered on in the time period they said they would and, well, it all went swimmingly. I’ll post the pic here but she was extremely happy with them and from the photo she send me, I’m happy with what was delivered for the price. They look great. Thanks BloomThat; i’ll be back.

Since receiving blooms from BloomThat the first time around from my boyfriend, he knew how much I loved them so he at least used them 5 more times on numerous occasions. Each bouquet fresh, bright and beautiful every time!
After only being a recipient a number of times, I finally had the opportunity to send flowers to someone else! The site is super user friendly and the process is really quick. You pick the blooms, write a quick message, send to the recipient, pay and they’ll be on their way. On time too!
My girlfriend lives in Manhattan and I wanted to send her something on her special day since I couldn’t physically be there to celebrate with her. I was a little skeptical of it getting to her on time because of the weather conditions there lately, but surprisingly I got a text update from BloomThat when they were on the way about 30 mins before scheduled time. Before I knew it, she texted me a pic of her lovely blooms and she was very happy about them! I also received a confirmation text and email to let me know the flowers were delivered right during the expected time frame.
There’s also a «special instructions» box in case there’s something you might want to note that’ll help the delivery happen as smoothly as possible such as a gate code if necessary or if the building entrance might be difficult to find, etc. I forgot to fill that portion out so I emailed customer service to request leaving the flowers at the door even if my friend wasn’t home. Customer service replied super quick and was able to accommodate my request.
Love this company and happy to see they’re expanding in more cities. No hassle for beautiful and fresh on time flower deliveries!

A little on the pricey side, but BloomThat has never failed me. I had a small delivery issue one time, but customer service was pleasant to deal with and resolved the issue immediately. Unlike 1−800-flowers or other services, which are always hit or miss for me, BloomThat’s flowers have ALWAYS been fresh and vibrant. The arrangements are beautiful, and either come in a vase or wrapped adorably in burlap. The available bouquets change frequently online. I’m impressed every time, whether I’m the one receiving or sending the flowers.
Convenient. Consistently gorgeous arrangements. Trustworthy. What more can you ask for?

These flowers are BEAUTIFUL.
First impressions are everything, and one sight of these flowers will have you falling in love. Firstly, the flowers come in a sturdy cardboard package that is designed to fit your flowers but prevent them from getting squished or damaged en route. Once the flowers come out of the cardboard carrier, they are wrapped in canvas and topped off with a bow. The flowers always come fresh and are arranged beautifully. They even provide flower food so that your flowers last longer when they are transferred to a vase.
These are a little bit pricey, but no other delivery flowers pack quite the same punch. Gentlemen, take note for your ladies! And ladies, a great gift for a girlfriend!

I’ve only received flowers from Bloom That but I was impressed. The flowers were beautiful and packaged nicely. It got to me in time on my birthday and I was so appreciative of my boyfriend. Isn’t that the kind of effect that matters? I believe so.
Thank you Bloom That! And I know girls will love the flowers from this place!

I’ve used BloomThat a few times for deliveries in SF and NYC and have loved the service! The recipients always gush at the presentation and everything is super easy, fast, and simple to use online. BloomThat gives the option to deliver by hand (for metro areas), and send an email confirmation of the delivery as soon as the flowers are dropped off (super useful, and always spot on).
Highly recommend the service, and can’t wait for them to expand to more cities throughout the country!

Ordered some flowers for my sister’s birthday. Placed the order the night before and it was delivered on time. I love that they send you a text to let you know that the flowers are on its way and that they were delivered.
I love the little human interaction and the simple user-​friendly approach of ordering.
Will definitely be ordering again.
Use my code for $ 10 off! :D. «jessical25×04»

Flowers look way prettier after three days, am impressed! See my pictures and judge for yourself.
Appreciate the follow up email detailing care of the flowers too!
Thumbs up for Bloomthat! :)