Applemeister

Fast, courteous service! Glad I found this place. I will definitely recommend Robert to anyone who needs an Iphone/​Ipad repair.

BEWARE! Robert broke the front camera and home button on my phone and tried to charge me more and blame me for it. DO NOT TAKE YOUR PHONE HERE. See video below.
All from what should have been a simple screen repair.
He also left a thick residue on the new screen he put on that he tried to blame on me as well saying it was a «deep scratch» Turns out it was residue from his screen he put on that he eventually scraped off after major convincing.
He does not do business appropriately and will become irate, unprofessional, and immature.
Watch the videos to see what I’m referring to. He calls the better business bureau a «Bullshit Organization» threatens to sue me, tries to tell me «why you’re an idiot».

Robert Rules! Courteous, fast service with great results. Fixed my broken screen on IPad in just over an hour and looks brand new. Will go back again if I have another broken screen.

I had a terrific experience. Over a month ago, I shattered my 5s and I tried to hold out for the new 6. I finally broke down when my son showed me a little piece of glass on his hand.
I dropped my shattered iPhone off and got to walk Chinatown for an hour! What fun. It’s been ages since I’ve had the chance to take a stroll through CT. Since my phone was busted my husband called me on their business line to speak to me about my pick up time. After the repair, I bought a glass screen cover that Robert happily installed for me. My iPhone works perfect now. Considering how trashed it was, I was surprised it was still repairable.
Since its been working perfect for the last two months, I’ve been holding out on picking up the new iPhone (to my husband’s dread).

Great service! Went twice already first time to fix my iPhone screen most reasonable price around! Then yesterday again, my boyfriend had so many problems with his iPhone & it’s basically brand new again! Thank you! Coming back

If I can give it no stars, I would. brought it back 3 times to Robert to get it fixed. First of all he was never there when I went and had to wait every time I went back. He kept on giving excuses upon excuses as to why my screen was hazy after he fixed it «oh you need to upgrade your IOS. Oh there’s static so you need to keep it in this plastic case» Bleh Bleh Bleh. Two days later some lines appear on the side of my screen and all my apps stopped working! Had to bring it somewhere else to get it fixed the right way

This place is the worst for many reasons.
1 — I purchased a groupon to have my iphone screen fixed. He did not honor this and blamed it on not having the right part in stock, which would take 2 weeks to get in stock. My other option was to pay more for the part he happened to have in stock. Interesting how that worked…
2 — He does shoddy work! After he replaced my screen, it was immediately loose, there were streaks and the touch screen didn’t work very well.
3 — He is never there! Disregard the hours completely. When I went to have his shoddy work replaced, I waited 45 minutes while he looked for parking.
Bottom line, take your phone repairs elsewhere. I’d recommend DE Phone repair where I’ve gone previously.

DO NOT BRING your ipad here. I brought my ipad to this location to get the screen replaced. Two months later, the charger port broke. When I brought the ipad to a new location in Mountain View, I was told that the apple parts inside had been replaced with cheap China parts. Robert is taking the apple parts and selling them for extra cash. Do not trust this man!
I know for a fact that it was Applemesiter that did this to my ipad because nobody else had taken apart my ipad. You have been warned!

Bought the Groupon deal made an appointment and they told me 20 – 30 min so I booked the time for 12pm as they said everything was ready to be installed that day as I had things to do later. I had 3 main issues with the service. First was the scheduling. The completion time of 12:30pm became 4:30pm as the installer did not show up for another 1hour after dropping it off. I wished they would have just told me 4 hours so I didn’t have to wait around the area all day. Second don’t offer a groupon deal and say it will take 3 weeks to get the screen that is for the groupon deal and turn around and sell you a «premium» screen for $ 15 extra. Which I think is just a scam. When I asked how much is a screen they only have one to sell. Third after coming back from 4 hours of waiting I picked up my phone and went to make the payment and they tried to charge me an additional $ 10 cash for so called tax on top of the additional $ 15 «premium» screen up charge. I was told either pay $ 29 credit card or $ 25 cash (like the cash payment was going to be reported so I wanted to use credit card). Apparently they make their own tax percentages there as the screen cost is only $ 69 and I’m not sure where the $ 10 14% tax rate comes from since you can’t charge for tax on the $ 25 service fee California Sales and Use Tax Regulation 1524(b)(1)(B).)? After negotiating that the groupon deal was for a phone screen for out the door pricing and included everything and I was paying $ 15 extra as that was what I was told to me earlier that day. I was still charged $ 25 on my credit card. If you are a groupon buyer… of hidden fees.

Robert is amazing! I came in with a shattered screen after trying to replace the glass itself alone. Because of time restraints, Robert did not have either time to replace the screen, nor did he have black in stock
But because he knew I was running so late, he actually drove me from Chinatown where his store is located all the way to Selma, where my car was located! That, in and of itself, is amazing customer service!
He did replace my screen with a less shattered one, however it ended up not working at all. So thankfully I was able to return back to his store the following day to have the screen replaced!
So far, everything is working wonderfully! Although his store is located in Chinatown (& we all know how parking is in Chinatown), I would gladly return to Applemeister, just for the service alone.
It should also be mentioned, that the prices are extremely fair although, in all fairness, I did not shop around «too» much because of my desperation. But all in all, I was glad Robert was able to help me!
Walking up Grant, you will pass many, many «we will fix your iPhone here» signs. If I were you, I would pass them by, continue walking just a couple blocks further, & go to Applemeister!!!
Thanks everyone at Applemeister for an awesome experience!!!

Robert knows his job well. He can expedite the job and very reasonable when it comes to the price.
I would recommend Applemeister for any phone repair service. Not only iPhone repair. Robert repaired my Android phone with a great success.
Great job, great service.
Bravo!

My stand-​by for a reason:
There are shops that will «break your bank» to pull lint out of the charger port, then there’s Applemeister. I’ve been in for phone flashing, chargers, speakers, a software issue, and two broken screens so far. Robert is fair, does good work, and he does it FAST. If he’s working on your device, and you decide to wait for it, there’s a great bar (Vesuvio) and awesome book store (City Lights) like 300ft from the door. Also worth mentioning is the repair parts and materials he uses are top notch (I’ve been too many shops that use cheapo EVERYTHING). The chargers and speaker I bought from him were also very high quality. Despite the great service and products, the prices are very reasonable. As mentioned in other reviews, there’s a service fee to run cards so just bring cash.
In sum, even if I moved to another part of town, I’d be coming back to Applemeister.

Great experience at Applemeister! I accidentally dropped my phone, face down, on hardwood floor and shattered the screen. Thankfully everything else was working (I could hear my notifications coming through and phone ringing, but couldn’t see anything). I was hoping it would be an easy screen replacement so that I wouldn’t have to shell out big $$$ for a new phone altogether. I was checking on Unilocal the next day for mobile phone repair in the area and found a few. Applemeister had the best reviews, so I started reading through them. Someone mentioned that they have a Groupon, so I bought it, and then realized it’s the same price as when you walk in, so at least you’re still getting a deal! The other 2 places locally that replace screens were $ 10 more.
They don’t open until 10:30am, but if you work/​live close by, it’s not an issue. I headed up that way and got there a little after 10:30. Robert wasn’t there yet, so the guy who works at the souvenir shop (Applemeister is in the back end of the souvenir shop) called him, explained my situation and was able to take my phone and information and told me to come back at 4pm.
Around 2pm Robert called me to make sure of the color screen I wanted (since my phone had an after-​market white screen on it instead of the standard black — thankfully he had one white one in stock) and said it would be done in about 20 – 30 minutes. I had a long work day, so couldn’t pick it up until 4pm. When I arrived, my phone looked fantastic! Great customer service by Robert, fast repairs, convenient location and priced well. I also bought a tempered glass screen in addition because I’m clumsy and this will hopefully prevent another broken screen!
Highly recommend Applemeister if you live in San Francisco and need phone or tablet repair!

I know this place from the old one. I used to go the other place and the part time guy didn’t do good job. I always walk along the Chinatown and saw this place so walked in. He’s the original owner and know about phone very well. Good price, honest and well-​done repair. Highly recommend this place.

Find them through groupon, although their menu prices are the same as the groupon price I think. Excellent service and price, he finished my iphone 5s screen repair in a couple of hours. I also asked to replace the battery while he had the phone open. Phone is working like-​new. No scratches or apparent marks from his repair.
You can tell he’s a professional, probably better than the Apple «Geniuses» themselves. Except here, you can just walk in and get your phone repaired in a couple of hours without the hassle of an Apple Store wait. You can see his graveyard of broken screens and iphones, so you know he’s seen pretty much everything.
Oh, btw, there’s a service fee if you use credit card, so bring cash if you didn’t prepay via groupon. Good way to keep prices low.
Excellent repair shop.

All of my prior quotes to fix my ipad 2 was 200+. Then, I hopped on a $ 59 groupon deal to repair my Ipad 2 screen. I dropped off my ipad at 1pm and had the option picking it up at 8pm but decided to pick it up the next day. Robert is an one man business. He’s very nice and professional. I couldn’t ask for more. As far as the quality of the glass, it’s slightly thicker than original screen. You really can’t tell the difference. Robert did try to sell me on his ipad cases, which all of his accessories are within reasonable prices. Maybe, he was pushing a sale or he felt sorry for my case since it was patched up with scotch tape. It was probably the pathetic scotch tape. Regardless, I tipped him because he was so wonderful.

Had my iphone 6 plus ear piece, and a lot of my other phones fix by Robert its always fast and quick and very good customer service. A good price to fix iPhones here.

Don’t go here if you want bad customer service and want to wait a long time to have your phone fixed in Chinatown. I had my Nexus 5 phone screen cracked and ordered the replacement part on Sat Feb 21 from Robert which was supposed to come on Fri Feb 27 (5 business days). I texted Robert on Fri to see if the part came in and there was no reply. I called him the following day and he said he wasn’t sure if the part came in yet or not since he wasn’t at the store yet. I stopped by on Monday morning to see if the part came in but Robert wasn’t in the store yet. I called that same afternoon and left a voice message as well as a text. Evening came and I still didn’t hear back by phone or text. I called back a second time, again no answer. I called again the third time close to 7 pm (1 hour before the store closes), finally got a hold of him and asked him about the part. He was referring to a different order that I didn’t place and thought he was talking to someone else. When I reminded him what part I talked about, he asked me to call him back in a couple minutes since he wasn’t sure why he couldn’t track my order. When I called back, he said that the phone part is delayed and is estimated to come in on Mon, March 9. That’s 2 weeks just for the part to come in! I asked him to cancel the order since it’s taking way too long to have the part come in. He said he call the supplier to cancel and let me know the following day by 11:30−12. That didn’t happen so I stopped by the store again. I asked him if he followed up with the supplier and he said no since the part was already in transit and he couldn’t cancel it.
I got a call from him on Sat saying that the phone part came in. I asked him again to cancel it since I was going with another phone company to fix my phone asap. He said if I told him that earlier, then he could have cancelled, a contradiction from a week ago when he said he couldn’t cancel since it was already in transit. I picked up the phone part on Mon and took it to fix to another company in under 20 mins. I didn’t know how long I would need to wait for Robert to fix my phone. Not being able to be reached by phone/​text or in store is bad customer service and business and is not worth your time here so its best to go somewhere else.

Great customer service, extra helpful and the quality of the job done was excellent and super quick!
Had my Iphone screen replaced, which was replaced by another company before but the phone never worked right.
I’ll recommend his services!

I was a little skeptical in the beginning to have my broken phone screen fixed in Chinatown. But Robert did an amazing job on replacing our iPhone and Samsung screens. Robert is extremely professional and honest. His demeanor allows you to feel comfortable to leave your phones with him. I trust him 100% and know that he won’t be making any unnecessary recommendations. I highly recommend Robert if you are looking for someone to fix your digitizers!