Work World

The women behind the counter was very rude. I decided to buy my Keens at REI instead

Went here once for some work pants and even though they didn’t have the size and style I needed, there was a young man who was very helpful. I believe his name was Miguel. He pointed me to the right direction and offered another local business that could possibly assist me with what I was looking for. Overall, a great experience.

I went here to pick up some work clothes since there are hardly any other places around here, and man they had exactly the stuff I needed. They had a great selection of very durable work pants and the lady working there was very kind and helped me find some nice polo shirts as well. The other employee there was also very helpful when I decided to exchange an item for one in another color, and was very understanding and worked quick. I will be returning to buy some more pants and likely some other supplies within the next few days.

Trashy staff, the blind leading the blind. Brenda has no customer service these people are miserable. If you look like your not a redneck you get profiled. the worst part is they don’t even really know their products they only look you in the face when your pulling your billfold out! trailer park trash staff, du du du’s

Had 4 broken zippers on 4 different jackets in about 3 years. Asked for 2 refunds and got 1. I was then accused on returning items all the time. That was my last trip to work world good ridons. Rude staff, not helpful and they could care less if the zippers break. Sales staff look amd act like deer in headlights. Work world you fail.

Worst customer service ever. The people working this morning have no idea about the shoes they are selling. I asked 4 times for an unlined non waterproof boot and they lady had no idea about what I was asking for. I asked to speak with a manager and she said the manager was busy!

Just returned from Work World on Santa Rosa Ave. I could not be happier with the selection, organization, and customer service. We went there looking for work boots for my 18 y/​o son, who was spending his own hard earned money. I wasn’t sure what to expect after reading the mixed reviews here, so we went with an open mind. I asked the employee who helped us some questions that he could have been slightly more knowledgeable about regarding the boots, but his coworker, stepped in and had any missing answers. They were friendly, but not awkward, and let my son wear the boots of his choice around the store while we did more shopping, which was cool considering they were $ 160.00 Carolinas, and there could be some shady characters that may take advantage of such trust. My son loved this store, in fact he said that this IS his new favorite store, and also bought a safety vest, since he works on a hwy crew, and the ones provided at work are not nearly as nice as this one. We. WILL be returning here very soon, as the selection is extremely desirable. I do wish there were a few more women’s choices, but none the less, I’ve got my eye on that sweet Carhart vest, which fit me like it was made for me, and is calling me back to get it!

I’m pretty surprised at all the negative reviews on here — I came here with my boyfriend on Sunday about a 30 minutes before closing, and had nothing but a pleasant experience.
My boyfriend needed new work boots, so we ventured off to the boot section. We were greeted immediately by a sales associate, who told us if we had any questions to let him know. We looked around for a little while, while my boyfriend was deciding and contemplating on a certain pair of boots. The sales associate came by, asked if he needed a size, and promptly brought out a size 10.5 for my boyfriend to try on. He was very knowledgable on the product and provided us with good & honest information. As someone who has worked in retail for a long time (and is in management!) I was very impressed by the quality of service we received, especially considering it was so close to closing time. We were not rushed or made to feel like a huge burden. He set aside the boots for us at the cash register and let us look around some more, as my boyfriend began picking out some new socks, also.
After a week of using his new boots, my boyfriend has already commented on how much better his feet feel at work. He was looking for something with great arch support, and his new boots do just that. To the tall employee with tattoos — excellent service, thank you for selling him a great product!
Work World is a very nice, clean, and organized store. They have a great selection of work boots as well as a huge section of Levi’s, Dickies, and Carhartt. I’m sure we will be coming back soon, as this is my boyfriend’s favorite store that exists. For anybody whose line of work requires durable clothing and work boots, this is the place for you where you will find everything you need.

This is a great place when you need to find some good work boots they have a huge selection. I spent about an hour looking for the perfect pair of boots. The staff where helpful and knowledgeable.

I would give it a negative 5 if i could. The manager brenda has horrible customer service!!! We bought a pair of shoes $ 100 (at the codding town location) and wore them once in the house only to be the most uncomfortable shoes EVER! It sucks that they couldnt do an exchange or give store credit. To make things worse we have a 100 gift card to that (beep) location.
I hate work world!

I been in this store twice and will not return after yesterdays repeat of the non existent customer service I received.
I went in to try on a pair of traditional fit Carhartt jeans, as I’ve always worn Wranglers so wanted to try before I buy. Walked in was not greeted by anyone. I went over to the Carhartt pants area where a clerk had a ladder up and was stocking pants right where I was looking for the correct style. He never once acknowledged I was there or needed help even when he was no further than 2 – 3 feet away from me and not on the ladder. I searched through out their entire Carhartt products and couldn’t find any traditional fit jeans. So I left, the cashier, the clerk, NO ONE in that store gave me the time of day or tried to help.
I had the same experience last year when I went in to buy a pair of jeans for my wife. But figured after a year the staff surely would have changed their poor customer relations outlook.
But no more! The store is closer than the Coddingtown store, but I don’t care and will NEVER try to do business with that store again.
At least greet someone when they come into your business and TRY to ACT like your interested in selling them something. They are in there for a reason, take it upon yourself as an employee to find out what their needs are… GIVE A DAMN, it’s your job!

Found what I needed, staff was a little un attentive until I got to the register. But, left with some shorts, at a good price, so all is good.

Spent a lot of money buying Carhartt short sleeved t-​shirts (colored). Most shirts developed small pin-​sized hols in lower front after a wash or two following label care instructions.
Not going to buy those again.