Lice Schmice – Santa Monica and Los Angeles

I called to discuss using their company for my daughter’s lice problem. I was told that it would take about an hour, even though my daughter has thick, long, curly, tangled hair. I even told them another company quoted me 2 – 3 hours. They assured me that would not be the case and that they were the cheapest in town. The lady was very personable so I cancelled my appt. with another company and paid their $ 90 deposit.
So, I went ahead and booked a treatment for that afternoon. Low and behold, the treatment took about 3 hours. I was credited 30 minutes because of the extended time. Still, that was $ 225, plus the $ 40 for additional head checks of two other people and the $ 90 deposit I already paid that they said would go towards the follow up treatment.
After she finished with my daughter, I found a louse crawling in her hair. She checked her again and found another one. She said that was usual and that she was sure her hair was clean. The next morning I found a small bug crawling on her hair. I picked it out, and didn’t find anything else.
Three days later, she came for the 2^nd treatment. I told her I found a bug on my other daughter’s hair and that she needed a treatment. She gave my first daughter her second treatment and only found one nit so she said she was good to go (Mind you, I gave my daughter a NIX treatment in the interim because of what I found on my own). Total so far to this company, $ 355 plus tip.
She then started on my second daughter. I checked in intermittently, and she said she was finding nothing. I go off and come back towards the end. She said still nothing. I inquired if she was doing the treatment, and she said, no just a check. I said since she didn’t find anything, a check would be okay. So anyway, she gets done and informs me that since it took her so long to «check» my daughters hair, she was going to charge me the price for a FULL TREATMENT. Well, if I would have known ahead of time I was going to be charged for a full treatment, I would have told her to do the darn full treatment. This left a bad taste in my mouth. I don’t mind paying for services, but I do my a bait and switch. Something like checking in with me half way and saying «hey, this is taking me a long time, here’s the deal…», would have been better. She knew my daughters had thick, AA hair, and I informed them. If AA kids cost more, then I guess that’s the deal and makes sense, but communication is key. I took the time to wash and comb out my daughter’s hair, so the time to «check» it was up to the technician I believe. Anyway, again, if my daughter had gotten the full treatment, I wouldn’t have minded.
In summary, I spent almost $ 500, and I was finding bugs on my own anyway, and ended up using Nix on my own. Also, it would have been nice if they swept the area afterwards and threw out their own trash. Since we were paying them to handle the bug situation, makes sense that we wouldn’t want to them carry a bag full of bugs.
The worker was very nice, came on time, and was very thorough, but I’ll probably weigh my options next time as $ 500 for one treatment and three hair checks seems a bit much and I’d like to have other companies to compare it to.

After my son spent Halloween playing with one of his favorite cousin, I got a call from her mom for warning us that she just found out that her daughters had lice, she had about a months worth of Lice and that it was highly likely my son had it too. So I decided to call to schedule an appointment with Lice Schmice. Everyone was very friendly and we were fortunate enough to get Lupita as the technician. She is AMAZING! She was professional, super sweet with my son, and even provided additional education on the subject. Hopefully we never have to encounter this situation again; but if you happen to get Lice… Call Lice Schmice and request Lupita! Thank you again!

I seriously didn’t know there was an actual place to go to that removes lice! Times have changed sence I was a kid seeing my sisters go through it. Thank you again Angel and Diana!

So I had the job of taking my niece to lice schmice jn Santa Monica because my sister was busy working. First of all I wasn’t even sure if they were taking appointments the day after thanksgiving but to my surprise they fit me in so thank you angel for being so accommodating considering it was the day after a major holiday. The technician that worked on my niece was excellent, very nice and made my niece feel comfortable. Would definitely recommend this place to anyone.

We found lice in my daughter’s hair and we panicked! Thankfully Lice Schmice sent someone over within an hour. When Jordan got here she went through all four family member’s hair and my daughter and I had it. She did an INCREDIBLY THOROUGH job on both of us. I have extremely thick hair and its pretty long and she didn’t even flinch, she meticulously went though and made sure everything was gone. (Probably took her about 30 min or more just for me!) She also answered every single question we had (I had A LOT!) and was extremely knowledgeable. We have a follow up appointment in three days but we already feel so much better!!! Thank you sooooo much Jordan and Lice Schmice!!!

Spent $ 380 for two treatments on my daughters. 6 days later I have new louse crawling on their heads. I’ve asked for a refund, sent photo’s the minute I saw it and I was done checking. And NO response!
These are small baby louse, so I know something was missed.
I guess the guarantee isn’t a real one!
Don’t spend the money letting someone else do it. Grab one of those Nit combs and check your child daily. Pull their head back and don’t miss a day of combing through that hair. Use a white conditioner that will show the eggs and louse and helps with combing through!
******
10÷28÷15 In response to her after reading my review. And her pathetic response.
Apparently this whacked out business owner doesn’t understand customer service. I’m sure you all may want to understand she was never a part of this exchange except for taking a credit card. It’s a shame she didn’t have the decency to return multiple calls and text messages to discuss a solution.
She must have been paying friends for the good reviews if she’s handling this so poorly. Proof is in her response.
Let me add that my kids have been lice free. As well as myself. since I was able to deal with it. As suggested above. SMH at that crazy lady.

Lupita is terrific. She makes you feel relieved. Not only is she very knowledgable, skilled and professional she is also kind. My daughter is 16, and self-​conscious and Lupita was able to assure her that everything was going to be alright. Our first experience with lice and I was beside myself. They answered the phone right away when I called whereas other places went to voice mail– I called after 9 pm. I was given an appointment the next morning. I also purchased their products and like them. Along with the service I was also thoroughly educated and that was very useful.

I have never written a Unilocal review in my life, but feel compelled to do so after my experience with Lice Shmice. I was given prices over the phone and hired them on the spot, even though it seemed a bit pricey ($ 90 for a home visit, which did not include treatment for more than one person). When I called around, I found less expensive services (@ $ 80 to check, including treatment for more than one person if need be). I called back and kindly and calmly told the woman I had found a less expensive service and would like a refund. She proceeded to tell me that many of these companies are a scam and don’t do a thorough job. As the conversation progressed, so did her anger. I said, «Sorry, I would like a refund.» She responded with (and I quote), «We’re done. You’ll get your refund.» She then hung up on me! I was wondering if this company had 12 year olds running the show. She then sent me a text referring to the new and better service I had called (‘A Lousy Business’) and wrote, «I refunded your $ 90. Per their web page most appointments take 1.5 hours and the products are double the price of ours. Peace out.»
Now I knew she was definitely under the age of 12. Maybe they are good, but I am so glad I didn’t give my money to them. I also referred both my sisters, their kids, my aunt and her kids, and my sister in laws… All people who were around lice to the above mentioned company, ‘A Lousy Service’. Call them instead. They are cheaper and A LOT nicer.
Her attitude lost her a ton of business.

ANGEL IS AWESOME!!! I drive from Bakersfield Ca to see her. I have had an awful last couple of months! My Partner passed away, I got fired, my windshield cracked, and my daughter brought home LICE!!! $ 150.00 later and still infested I found Angel. I am now LICE free and my little one is on her way! I am certain by my next appointment she AND my house will be clean! I have A TON of hair and Angel and her staff went thru it like gangbusters-​pain free! THANKS ANGEL!!! See you Friday.

From the moment when we called Angel she made us feel so relaxed and comfortable. Monica greeted us with smiles which made both me and my daughter feel really comfortable. They both are so knowledgeable and patient. Lice Schmice only use all natural and non harmful products.
As single mom raising a daughter money can be tight for us. 100% they have the best prices in town they will not charge you more then what they said they would. I would recommend them to anyone who has a lice problem. For us they were our life line, call and make an appt today.

Angel is great! I have dealt with this problem before and know how time consuming it can be to do yourself. Angel had my daughter completely lice free in under an hour and I couldn’t be happier, well worth the price. Thanks!

This place is AMAZING … I definitely recommend this service to ALL. Angel is the very best, she quickly and very efficiently removed all lice from my child. I t was fast and EASY!

I am so thankful people like Angel are in business. We had a huge infestation of lice that was discovered this weekend and she got us in within 2 hours. I knew nothing going in, but was fully informed leaving. Thank you Angel! Amazing, fast, courteous, informative and necessary. Here’s my full review
I highly recommend Lice Schmice… AND they even go to the schools to do FREE lice checks. a

Angel and her crew were amazing and so thorough. She knew exactly what she was doing, made a house call at the latest possible hour, and saved the day. She came totally prepared and got to work immediately. I am very grateful for her patience and just plain compassion and understanding. I have used other services in the past but never had such a pleasant experience for such an awful situation. She knows her craft better than anyone and I highly recommend anyone who has to deal with this unpleasantness.

I have two daughters, and we have been treating lice infestations in our family for the last five years. I was sure I was a combing expert. I had a metal-​toothed comb and a hair sectioning technique, and it seemed to be working for us until I discovered lice and eggs in my own head. Now what? My husband was not going to comb me… so, I found LICE SCHMICE. I explained the situation to Angel on the phone, and she set up an appointment for us the very same day. Monica came to the house and started to comb.
Wow, what an education I had! My technique was a waste of time at best! When Monica combed my younger daughter, who I had «treated» just the day before, she found way too many lice and eggs for me to think my time had been well spent! Monica combed the three of us, and, for the first time ever, I felt like there was a light at the end of the tunnel. Monica is amazing, focused and efficient, and gives you the information you need to eliminate lice once and for all. We followed all of her advice for cleaning and laundry and hoped we were on the way to being lice free.
If you’re like me and you’re wondering about the value ot paying for a lice removal service, I am here to tell you, it’s worth every penny. It’s the only way to do it right, and LICE SCHMICE is very reasonably priced compared to other services in the area. If you’re ready to get it done, call Angel and get your real treatment started. Your scalp and your children’s scalps will thank you!

Okay, so what do you do when your head itches? You scratch and scratch and scratch and then you scratch some more and then you search your hair for nits! I know what nits look like. I’ve been a primary grade teacher for 30 years! I pride myself in being able to spot nits from a mile away. I’ve HAD head lice before. Last time I found nits! I couldn’t see any nits this time. Scratching, itching. Then red splotches appeared on the back of my neck. I’m sure I have lice, so I go to my dermatologist. He looks through my hair with his big magnifying glasses and his lighted helmet thing. «Well, you don’t have head lice.» Phew! What a relief, but now what? He gives me a sample of a spray for my neck and some dandruff shampoo. Didn’t help. Still itchy. I go to my hairdresser a few days later and give her the same info. She looked, «Well, you don’t have lice.» Phew!
You probably have the picture by now. Itch, itch, itch until I was afraid my scalp was going bleed and I was going to lose my mind. I went on vacation for 10 days. Used different shampoos. Used the spray on the back of my neck and on my scalp. STILL itchy.
Back in town now, I stopped at the Homeopathic Pharmacy on 4^th Street. A lovely, healthy, vibrant woman listened to my tale. She made earnest eye contact with me as she said «Well, you don’t have head lice.» «Really? How do you know?» «You just don’t. And BTW why don’t you buy this scalp conditioning shampoo & conditioner and some Borage capsules. Borage «a-​natural anti– inflammatory.» Okay???
So I go home and wash my hair with the new shampoo and conditioner. I comb through my hair with a large toothed comb. I examine what’s coming off the comb and lo and behold, what do I find? A big fat LOUSE and then another, and another. «Well by golly! You DO have head lice!»
Now I turn to Google for information. They have services now with people who will remove head lice for you. Wait a minute! A head lice removal SERVICE? Are you kidding me? Can’t I do it myself? Can’t I have a friend help me? What are they offering? They want me to pay $ 100 or $ 150 for a person to come to my home to comb through my hair with a lice comb for an hour? Can’t I do that myself? No. Can’t a friend do that for me? No. Oh! They’re going to send a person to my house that is willing to comb through my hair with a lice comb for an HOUR! An HOUR! Which friend was I going to call on to do THAT? Which friend was I going to call who had experience searching for and finding head lice and nits? The doctor and the hairdresser and the pharmacist couldn’t find them.
So it’s LICE SCHMICE to the rescue! I called Angel and she answered right away. We had a lovely conversation about my situation and we scheduled an appointment for the next day for — $ 75 an hour – ! Ms. MONICA showed up 15 minutes EARLY, which was perfect, because I was so eager to get started. We quickly set up outside on my patio. She donned her plastic apron (the cutest!) and started spraying a peppermint/​lavender concoction on my hair. And then she started combing. She combed and combed and combed, stopping from time to time to show me the nits and lice she was removing from my hair. Disgusting! And then she combed and combed and combed some more. She didn’t stop until she felt she had found EVERYTHING! She said her objective was to comb and comb and comb until she had been combing for 20 MINUTES without finding a louse or a nit. It was wonderful. Once she finished the itching started to subside. Finally, some relief! I was regaining my sanity.
So, folks, if you think you have head lice and your «experts» are telling you don’t — call LICE SCHMICE! Angel and her team (MONICA!) will come to your rescue and then some. Really, who do you know that’s gonna come to your house and comb through your hair for an HOUR for $ 75 dollars AND engage you in pleasant conversation while you’re essentially getting a scalp massage AND getting rid of your head lice. Totally worth it and now I’m totally itch free! I can’t recommend Lice Schmice highly enough.

I’m not one to write reviews. In fact this is my first Unilocal review. I have been inspired to write this, as I am so very grateful for this service!
My son came home after a lice screening at camp. I need to mention that this camp is the high light of his summer and that we scheduled everything around this camp schedule. Needless to say I had to get rid of all signs of lice ASAP so that he could go back. We tried over the counter lice treatment shampoo the evening he returned, I also used it (just in case) and my husband used Listerine — as he read that it kills lice. The next day I took my son to our Dr. and she recommended using a lice removal company as the over the counter treatments are not very effective and don’t get rid of the eggs.
I found Lice Schmice on Unilocal.I was concerned that the company only had one review in Santa Monica but decided to give them a try. Angel the owner is wonderful! She came to our house and put me at ease immediately, she removed all signs of lice from my son and then checked me. I was mortified to find out I had them too. Even after using the treatment the night before Angel found a big louse in my hair and some eggs. I was pretty freaked out and wanted my husband checked as well. She was very accommodating and came back to our house later in the evening, after my husband got home from work and found he had them also and removed them. Angel went beyond the call of duty for us! She was so knowledgable and was very reassuring. From what I understand her cost is much more reasonable than some of the other companies. I don’t know what we would have done with out her! If you ever have the misfortune of having lice give Lice Schmice a call!

Well, what can I say. Nobody want to get lice and nobody wants to talk about getting lice, but if you do get lice this is the business to call!
I am a kindergarten teacher and when lice went around my classroom I had the misfortune of catching it, as well as passing it on to my significant other. Being on a teacher’s salary, I was not looking forward to paying ridiculous amounts of money for lice removal, but Lice Schmice is way more reasonable than any of the other lice removal services. $ 75 an hour — which seems expensive but compared to the $ 150 an hour others charge it is a steal! Angel, the owner, is incredibly kind, knowledgable and thorough. She uses natural enzymes, essential oils and a specialized comb to remove lice and nits. (She explained to me that lice are now resistant to the over the counter shampoos you can buy at the drug store.)
In addition to being a super star at removing lice, and great to talk to during the process, Angel is also so generous! She volunteered to come into the school where I teach and check the kids for free! She spent 3 hours meticulously checking kids, and helped us identify about 8 cases that we had not been able to catch without the help of an expert!
Honestly, I am so grateful I had the good luck of calling this business first. I cannot recommend their services enough!