Chilli Beans

Garbage sunglasses. Dont waste your money!
Bought 2 pair and on both pair the polarized coating delaminated into horizontal lines causing light to be reflected back into my eyes.
Tried to return them with my receipt only to be told the manager wasn’t there and they couldn’t help me.
They took my info and the manager never called me.
I called 3 times to follow up and on the 3^rd time calling without reaching him I was told in an irradiated voice that he had my info and he would call me. He or she never did call. Pooor customer service and poor quality glasses.
I would never recomend this place to anyone.

I wish there wasn’t any option for a star, the manager Mosies at this location needs to learn customer service skills, he is very disrespectful and rude. I had purchased a few pair of sunglasses about 6months ago, and one of them the lens kept falling out. I took it to the store to see if they could fix or repair it. He would not do anything because I was less than 2 weeks out of the «6 month return policy». I did not want to return them, I just wanted them fix, paid over $ 100 for them and for the lens to continue to fall out is ridiculous especially when the frame isn’t defective. I would had gone to the store before the 6month time frame, but I had been in the hospital since Oct and he did not seen to care, and said that’s more of a personal problem. I have not met someone so cruel & disrespectful as him. I work in retail and mange a store, I know how it is, and managers can make exceptions, especially when there isn’t any kind of physical damage to the item, more as defected, and only a week or so out of the 6month.

Absolutely terrible customer service, specifically from this short manager woman and her thug co-​worker who are both on a complete power trip and who scoffed when I said I was going to write a negative Unilocal review. Seems like the kind of employees that couldn’t care less about the long term success of the business as long as they get paid.

I walked into this new sunglass store thinking sheik! Seems like an alright spot to get some shades. I started perusing and almost immediately a sales person was at my side. It seemed a little pushy, but I have come to realize they are just educating me about a product that I am completely unfamiliar with.
I walked away with a pair of sunglasses that day. A pair that I loved. Less than 3 weeks later I sat down in my car to find my sunglasses crushed beneath my fat ass. I was pretty upset because I didn’t expect the sunglasses to snap and break so easily.
I went back into Chilli Beans and talked to a sales associate who told me to bring the broken pair in and they could check them out. I brought the pair in and they completely replaced it with another pair. I was ecstatic! I was never going to by another pair of expensive sunglasses, but Chili Beans has restored my faith in humanity.
Many Thanks Chilli Beans!

This is more a review for their website. I been trying to buy something for the past week and the website is not allowing me. I sent and email and no one reply. Really bad customer service, if your website is not working just post a sign or reply to your customers.

Styles are pretty cool, I’ll give them that. If you’re into fun lights and space-​age clubby looking stores, points for that too. Oh, and of course, the exotic kicker with the glasses being imported from Brazil. Anything sounds hotter ending with, «From Brazil,» to be frank.
The down side… suffocating sales people (but friendly in a salesmen/​women kind of way) who cling onto you as soon as you walk into the store. There’s a balance between clingy and Pretty-​Woman-​I-​Ignore-​You-​in-​Beverly Hills Store. Asking for space is something I expect more as a request in a relationship, not in a frame shop.
So not falling for this trendy store and gimmick quite yet. There’s something off, and I’m still not convinced on the quality. I’ll have to see more reviews from Unilocalers who have re-​lensed them and have worn them for more than a month. I’m wondering why there’s such an aggressive sales tactic if the glasses are so great. You’d think the glasses could just sell themselves?
Also, they were unable to adjust a pair of glasses appropriately so that one side did not look tilted. It was, seriously, 5 attempts. They still couldn’t get it right. But they continued to push the sale clouded with an excuse for the defect.
Gets your antennas up about this place and purchase with caution.

Finally found right glasses that was good for my style and price. Great service from John who took attention to detail and honest opinion on what looked good for me.

Visiting from NY and of course forgot my sunglasses back home! I was on a hunt for affordable shades… was walking on the promenade and was intrigued by such an awesome store front. I was immediately greeted by Dylan. He was informative about the brand which was very helpful. Thumbs up for customer service and finding me the right pair of sunglasses! I was extremely satisfied with my experience!

i bought my watch from john yesterday he was very helpful and patient… great job!

It’s a brand new place on 3^rd. Reasonable prices awesome collections, and i met this Alex guy he’s without a doubt the best sales man in the world I didn’t have anything in mind to buy, but i ended up buying a watch and sunglasses. Definitely a good place to visit

Great service and great products! Highly recommend this place for anyone searching for unique and fashionable sunglasses!

I’m not very good at shopping, so this place was just what I needed. These guys were so willing to assist me, from showing me which styles work best to finding the right sizes. Not everyone needs the attention, but I sure did, although I did ask for a few minutes to myself to browse. Got a great pair of casual shades, works for formal casual yet not overdressing.
I’d highly recommend Chili Beans to anyone looking for quality, good prices, or variety.

To be perfectly honest, I was on a trip from SF and I was very excited to maybe pick up some chili beans shades. I got a pair of prescription ready glasses a few months earlier and I loved them so I was ready for another purchase!
Initially we were approached by a very friendly employee, very excited about products he could offer us. And you know, I appreciate it, and I get it, you guys may be commission based, you want to sell your product and get people excited about the product as well. But you need to let me breathe. I don’t need you to be showing me something or talking every second. You know, I was actually leaning towards buying something but I was so uncomfortable and so exhausted of just listening that I just wanted to leave rather than hear anything else. I know I could have bought something and just left right away but I like to be able to browse all my options and be able to hear the voice in my head debating on whether or not I like it.
Not all shoppers are the same and you need to be aware of your audience. I know some of you are more outgoing but people like me need their space. I have never experienced being hovered so much that it blew me out the door. Such a shame, love the designs. Check them out online.

If you need some dope glasses and watches then you should hit up this place. Usually every week they get new shipments of inventory, so you can always come back here knowing there will be new gear.

Best experience I’ve ever had buying casual shades. Cody was the bees knees: hilarious and helpful. An unfortunate situation came up after the purchase — they def had my back, turned things back around for the better. Great manager of the store. I’m a big fan! Thank you!

I am slowly becoming a Chilli Beans believer. My friend was visiting from NorCal and wouldn’t stop raving about this «new sunglass chain» down on 3^rd street. I decided to check it out.
Needless to say, if you like wearing nice pairs like I do, but have a tendency to often misplace them, this may be your place. Their sunglasses range in price from $ 30-​$ 70 a pair, and the styles borrow a lot from Carrera and Spy/​Electric. So mostly Italian style fashion but with a Brazilian twist. Many frames will incorporate wood into them which gives them a great feel and weight. Quite solid.
The build quality is very impressive for a pair of glasses at this price point. I would say as good if not better stiff plastic, with nice textures and quality hinges, comparable to Carreras I’ve owned. These aren’t as solid as ballistics-​rated Oakley’s, obviously. You wouldn’t toss them into a backpack to test their crush resistance, but these will likely withstand being tossed into a purse or into the backseat of the car without breaking.
The salespeople at the Santa Monica Place are very friendly and if you frequent the location they may be inclined to throw small discounts your way.
Fantastic glasses. I hope that they’re here to stay.

I love this store! The selection is huge, there are frames for all kind of styles, funky, retro, classic, conservative, crazy, etc… but the best part of it… is the super nice friendly sweet funny charming giggly and super knowledgable store manager… Jessica! She is FANTASTIC! She knows exactly what frames would look BEST on your face! She is patient and just makes the entire selection experience AMAZING! This brand is great! Its affordable yet trendy, the frames are also very durable and lenses protect your eyes! Sunglasses and prescription glasses too!
WHY pay high prices for stylish glasses if at Chilli Beans you can buy one for each day of the week? LOVE LOVE this store!
I am ADDICTED to Chilli BEANS! oh… and they not only sell glasses they sell cool watches too!
Thank you Jessica for making me look so good! I get so many compliments!

Nice store and great pairs of fun sunglasses. The workmanship and styling is nice enough to warrant a price of perhaps $ 150 to $ 200 but they are all in the range of about 40 to 70 bux each. I really wanted to get a couple of pairs that look great on me, but passed up when I had to get something at Dita next door. I will be back. Not sure if it is a fact that all of the frames are hand made and only produces a few each month? If that were true I dont think it is a good surviving business model to price these so cheap.

After reading about Chilli Beans on the Thrillist newsletter, walking by the store one day, and coincidentally needing a new pair of shades, I stopped in the shop and walked out happily with my purchase.
They’ve got a great variety from colorful, playful sunglasses, aviators, to more classic pairs. The store associate from Sao Paolo was also very helpful so that I could find a pair that fit my face and the style I was looking for. They also have some custom ones made for the Santa Monica store that feature the ferris wheel on the inside tip of the frames.
I’ll definitely return when I need some new ones.

this place is a brazillian-​brand eye glasses store. the shop itself is so inviting– with bright fun colors, with gazillion fun cool funky shades all along the walls and mirrors at eye level all along them.
seriously, i saw styles from elegant detailed aviators to bright pink plastic sporty ones. so much variety!