Ann Tailor

My boyfriend dropped his jeans on Tuesday and was never told that the shop was closing the following Monday. We got a call the Saturday before they closed that we had to pick up the jeans that day but we were out of town.
I find this to be professionally irresponsible of them. And now they have closed without providing a forwarding address or a way to get our jeans back. Is anyone going through the same issue? If so please let me know. 301−512−7512. We plan to go to Santa Monica civic center and possibly taking them to small claims court.

Susie here is fantastic. I took a few expensive suits that were butchered by another tailor in Santa Monica to hopefully be fixed. I brought a suit in that I had made years ago that fits me perfectly so she could use it to compare against. Just picked up my suits yesterday and they are a PERFECT fit. She fixed all the issues created by the last butcher (tailor in SM) and I’m very pleased. That said, Susie is not a big talker, so over communicate and call out items along with bringing in an example item if you’re trying to match the style or cut helps.

Left four items to be mended/​altered, and they said they would call me when they were done. Three weeks later, no word, so I stopped in to check. They were finished, but the lady there couldn’t tell me why no one had bothered to let me know. It was VERY expensive, $ 100 for 4 items to have simple holes patched or alterations. Finally, as I left I noticed only 3 items were there — I had to go back and wait while they found the pair of jeans they’d forgotten, which wasn’t listed on my slip at all, by the way. If I had left, I never would have gotten them back (as they took my ticket).
Total nightmare, super expensive, will never go back.

I just moved to Santa Monica and was looking up tailors/​alterations on Unilocal and it looked like this place was a good spot. I got there and a relatively nice woman helped me. It was clean. She pinned my 6 pieces of clothing. 2 pants, 2 skirts, and 2 dresses. She did not quote me a price just said I could come back in 2 days to pick them up. I went back to pick up my 6 articles of clothing and she said 199 dollars!!! 200 dollars for 6 pieces, no major tailoring except for maybe one of the dresses. I was livid. That’s insane. She was so rude and would not budge. We got in a huge argument. I told her I was going to make sure that no one I knew went there and I was going to write a bad review, she didn’t care. She just wanted the money. Do not go here, unless money is no object to you, than have at it.

I guess this is an OK tailor. They kind of screwed up some pants I took there. They did fix the problem after I brought the pants back, but I kind of expected her to just do it right the first time. If I could go back in time, I’d probably just to to Elias up the street. Those guys are IMO better.

I had my sport jacket sleeves lengthened here. She did such a great job! It required a bit of creativity to make it work, and I was very impressed with the work. Definitely will come back for anything else I need done!

I have taken many things to Ann Tailor and been pleased with the results. The latest dress, however, was a disaster. I will never go back to this tailor.
I brought in a bridesmaid dress about three weeks ago and we pinned the waist and the hem, even though I didn’t have the shoes I’d wear with it. I then called 30 minutes later and asked her to please wait to do the hem, as I needed to buy certain shoes to wear with the dress. I repeated myself several times to make sure she understood, and she repeatedly told me it was no problem.
I went in yesterday to find that my dress had already been hemmed. She had no explanation as to why this had happened; she said there was «confusion.» The $ 100 shoes I already bought to wear with it are now too tall for the hem that was done without my permission. Needless to say, I was very upset. She didn’t apologize or offer me a refund, and she even got upset and raised her voice at me. She suggested that I get another dress (which is impossible for a bridesmaid dress that takes 8 – 9 weeks on rush delivery) and she’d redo it. She also suggested that she could let it out from below the chest, but I didn’t want her to mess it up further.
I left with my dress and will now have to buy another pair of shoes to go with the hem that I had asked her not to do. What a mess. I will never go to her again. There is clearly a language barrier that affects her ability to execute customers’ requests properly.

Nice lady. Clean shop.
Her work is fine. I dropped off a pair of tuxedo pants that needed the waist let out, and she advised me to have them hemmed also. The final product turned out nice, and it was on time.
I’ve since sent her other pieces, and have been relatively satisfied.
One thing that rubbed me the way was I asked her to take my shirt measurements, and she charged me $ 5! I guess time is money.

Does the best tailoring/​alteration work on the Westside. I am 5’6″ and have a athletic physique so nothing off the rack ever fits me properly. I’ve taken my suits, Gore-​Tex hardshell jackets, softshell jackets, insulated vests, and everything else you can think of to Susie and she’s always done amazing work.

Susie is very talented & professional. Yes, alterations are expensive but you get what you pay for. She alters my dresses, shorts, shirts etc on a regular basis and always does a great job. Some are difficult alterations, and if it’s not right the first time she will fix it.
I had been to many seamstresses in LA before I found Susie. Wish I had discovered her sooner!

Pricey, but precise.
I’ve had several suits altered here, and they do a pretty good job. I was once dissatisfied with the way they altered a skirt, and I took it back — I was delighted with the result the second time, and they didn’t charge me anything additional for the redo.
I would not recommend coming here for simple hemming which could be done anywhere, for much less. Save this for the I-​lost-​20-​lbs massive kind of alteration job, when you need it done well.
Parking is a pain, but it’s Santa Monica, what’s new.

I called around for quotes to give my Anthropologie blazer a nice addition of the newly fashionable elbow patches, mostly because of a recent rip. She quoted me $ 24. I came over soon after, to find that she doesn’t have the fabric she quoted me for and she told me to go to Joann’s to buy the patch already in patch form. I was hesitant, but had time on my hands and sneakers on my feet. I walked over, and walked back, with the iron-​on elbow pads because it is all Joann’s had in stock.
I give them to her, and she says to come back days later. I do, and I pay and then… I see my blazer… with ironed on patches. Not sewn, just ironed. Are you kidding me? I flipped. I don’t usually get agro, especially on strangers, but this was absurd. Why would I go to a tailor/​seamstress to iron on some store-​purchased patches? I could do that myself.
Two stars because she ended up actually sewing on the patches after much debate. I do not recommend.

Susie, the owner at Ann Tailor, is a talented seamstress who has a knack for alterations and quick-​turn around, although a little high in price for the services rendered. Brought in a suit to be altered around the waist (a few extra pounds that needed a let-​out) and was promptly attended to. With a fine tuned eye, Susie was quick to see what needed to be done and within fifteen minutes, the suit was pinned and a ticket written out for pick-​up in two days. I appreciate a skilled craftsman and see that Susie is able to provide a great service, though a little disappointed that I was out $ 20 for something that seemed quite simple to do. I will try Ann Tailor again in the future, perhaps with a more detailed item and see if my standards are still met for the cost associated.

dropped off 2 pairs of skinny jeans on a monday and picked them up on friday. the original hem would have cost $ 20 each, but since they weren’t fancy hems (gap jeans), i chose the cheaper $ 12 option. jeans were ready when promised, and they accept american express. i’m holding back on 5 stars only because the work was very straightforward, so i dont think i can give extraordinary feedback unless it was based on more intricate work.

Was OVERCHARGED for some mediocre work.
The quality of the work was fair. We were charged an exorbitant price for relatively minor alterations.

Where to go when you need wedding dress and rehearsal dress fitted in two days? HERE. The work was perfect, very reasonably priced, and done in two days. Amazing.

I recently went to Ann Tailor to have a couple of suits worked on that have been hanging in my closet for years. I’ve never been able to find suits that fit well off the rack and the two Benetton suits I picked up were no exception. When I went in I was greeted by a pleasant woman who had me fitted for both suits in no time. I could tell she knew what she was talking about when she explained what needed to be altered, which was quite a bit. The turn-​around time was quick and in just a few days I ended up with 2 suits that fit perfectly and looked like they were tailor-​made. The stitch work was excellent and I couldn’t tell where the alterations had taken place. I wouldn’t hesitate to go back for future alterations.

I had a dress that I bought half off from the reality show I work on about models. It was a size four and fit except for in the chest area where I am not a size four. I needed someone to take the zipper out at the top and turn the back into a keyhole design… simple enough. Yet, all the tailors I went to refused to do saying it would ruin the satiny material and not come out right. Then I found Ann Tailor online and despite two horrible reviews by idiot brides who thought having their wedding dresses made at a small dry cleaner/​alterations shop was a good idea and were mad when it turned out not to be the case. I went anyways because it was blocks from where I lived. Despite a small language barrier she seemed to understand what I wanted. It took two days and the results were exsactly what I asked for.

I believe Ann (Susie) moved a block down now, but she’s still my all time favorite tailor. I purchased a DVF dress and it was the smallest size available. I loved it and wanted it that I didn’t care if it didn’t fit… I had an ace up my sleeve b/​c I knew that Ann the Tailor would be able to help with the fitting. I brought it in and she did an excellent job, as usual! I haven’t gone to her new location just yet (I believe she moved Jan. 2011), but I have a stack of pants that needs hemming so I’ll be seeing her again.

Being vertically challenged = always having to get your pants hemmed. I mean come on, why do I have to pay the same price for a pair of 7’s as someone who has the luxury of buying off the rack? Then lucky me get to pay someone else to cut off the excess fabric. Does this sound fair? Ok, poor me.
I will say this, if you do have to get your pants hemmed, this is the place. After reading the review and called to see if she could do a tight turn around on my new RR jeans. I arrived and was greeted by a lovely Asian woman. She measured, pinned and in 1 hours I was rockin’ in my new jeans with original hems attached.