AllSaints

This review is for the customer service, not the brand.
Snooty sales reps, pretentious. Its obvious they don’t go on commission based sales because they frankly so not give a crap if you are interested in any of their items. They answer questions but never approach first. RUDE.
The Bloomingdales sales reps for their All Saints branches were so much more friendly.
Im only purchasing online now or at Bloomingdales.
PS– This goes for all AllSaints, a 14 day return policy is horrible. They are apparently not as confident about their brand and overall customer satisfaction as other brands at this same price point are.

Love the vibe of this brand — sexy and sophisticated with an edge. I shopped on line to find pieces to try on, then called the Santa Monica location to pull the items so I didn’t have to waste time while there. Tyler Logsdon took the call and very patiently researched the 10 pieces — of which they only had 4, and of those on 2 in the right color — and put them on hold.
When I arrived, Tyler greeted me and Alex Merkiins joined in and the two of them continued to look for other pieces that might work for my size (which is out of their range — I was definitely pushing it!), make suggestions and even ran to an off-​site storage location to pull more pieces.
The guys were great and totally handled the transaction while I sat and filed my nails and ate bon bons — because at the end of the day, everything I wanted had to be ordered which is the bad news (so, they lost a star for not having more at the top of their normal size range) but the good news is the shipping for $ 200+ is free and overnight! Pretty amazing.

All saints is absolutely my favorite brand! But the customer service here was so disappointing. I came in no one greeted me and when I asked for a different size no one offered help again… I would purchase more if the sales ladies at least pretend that they wanted to help!

AllSaints is a British fashion retailer that is headquartered in Spitalfields — they have a large collection of clothing for both men and women, including tops, dresses, leather jackets, as well as shoes. I’m a huge fan of their men’s hoodies, as they are so comfortable and the styles are lovely! I love how there’s a label within where it tells you exactly where the item was made/​produced. I highly suggest in you going towards the back of the store where there are sales rack (for both men & women on opposite sides). The colors are more in the black, gray, and white theme, but there are some colored-​shirts here and there. The SAs here are a bit MIA and inattentive, but it gives you more time to mosey around at your own leisure. Currently, they have a window display of stacked antique Singer sewing machines, which I thought was pretty neat! :D A cool place to check out if you’re roaming around the Santa Monica Place.
+beautiful men’s hoodies! :D

Amazing customer service! Can’t say enough about how nice and helpful everyone there is. Product is awesome too. Would be five stars but it’s a little pricey. Sale items however are a good value.