Worst pizza I have ever ordered. I miss Papa Johns cause the quality is definitely lacking with this Dominos. I will never order from dominos again… Very greasy and gross.
Thomas W.
Classificação do local: 1 Tucson, AZ
Do NOT order from this place! Before they prepare your order, they insist they phone verify your internet order, so your food will not be even started cooking when you arrive. Defeats the point of online ordering, doesn’t it? Then the gutter punk kid behind the till will just sneer at you when you ask if they can prioritize it, since you ordered it 30 minutes ago. I email iked corporate who said they would have the local franchisee contact me – never heard a thing. Screw you dude, won’t be spending my money at your shop ever again.
Maria L.
Classificação do local: 1 Santa Fe, NM
After I waited Over an hour for my food I ordered online, I had to deal with a very rude cashier boy with glasses and a very rude boss named Karen. The boy had told me to wait for 10 minutes in the store which turned into 30 minutes and then gave me bad attitude when I asked about it again. The manager Karen was of no help at all. Once I asked for my refund since my food was still not done(2 large pizzas) she seemed to be bothered and didn’t offer an apology for the wait. I am unsure why she is still a manager since MANY people seem to have problems with her. Very bad management! I will be taking my business somewhere else from now on.
Cassandra O.
Classificação do local: 1 Austin, TX
If I could give zero stars I would. I had quite possibly the worst customer service experience of my life with this particular Domino’s location. I live in another state and ordered a pizza online to be delivered to my partner at the residence where he was staying for a work trip(which I have done on many occasions with no problem). The manager called him and accused him of stealing my credit card essentially. When I called the store to see why the pizza was taking over an hour and a half to be delivered, the manager, Karen, was incredibly condescending, refused to deliver the pizza and then hung up on me… so unprofessional! This location has absolutely appalling customer service! Save yourselves some hassle and get pizza elsewhere. And judging from the other reviews, I’m not the only one who was treated poorly by this location’s employees.
James M.
Classificação do local: 1 Santa Fe, NM
I put in an Internet order which said my order would be ready in 15 – 20 min. I showed up and they said they had not started order because they were too busy to verify my internet order. staff seemed to be yelling at each other then laughing, extremely unprofessional! This place gives a bad name to dominos pizza!
Chip S.
Classificação do local: 1 Santa Fe, NM
We ordered«to go» online and went to pick it up and it wasn’t ready. The girl said she tried to call us and because we didn’t answer our order got«timed.» Of course we didn’t know what that meant, but it turned out to mean that our order didn’t get made. We didn’t have time to wait any longer so we had to go hungry. See, we had ordered ahead of time to avoid this. I’m not sure what the point of ordering online is if you have to talk to them on the phone anyway before they’ll make your order!
Salem T.
Classificação do local: 4 Mescalero, NM
Called in an order, and the girl on the phone was very helpful, and patient. They said we would get our pizza in 35 mins, it was really more like 15! I got a thin and crispy pie that I thought was good because it was still warm and wasn’t dry.
Christopher R.
Classificação do local: 1 Santa Fe, NM
I don’t know why this business even supports online ordering. Never even waste your time ordering online. I placed an online order to be made ahead of time so I could pick it up after my meeting(certainly not an unusual scenario). Well they ended up calling 45 mins later when I was busy and didn’t even leave a message. I check online and it says my order is ready for pick up. I go in store and they tell me they never even started my order because I didn’t answer the phone?! Why even order online? What kind of business practice is this? If I wanted to call and order I WOULDHAVE. I guess Dominos didn’t want my 25 dollar business that night and they won’t be getting it ever again.
Courtney C.
Classificação do local: 5 Santa Fe, NM
I can only say this regarding their thin crust pizza but it is always delicious every time I have it delivered and the breadsticks are yummy too. Delivery is super fast, from what I’ve experienced from others. Always has been delivered in less than 30 minutes. Good job guys.
V E.
Classificação do local: 5 Santa Fe, NM
There is hope in Santa Fe NM ! A food establishment that is open after 10PM! Their prices/specials vary upon weekly or as advertised. Their thin crust pizza is good for those that are cautious about how much you eat. Wings are fair. Their sandwiches,… well it’s not as big(portion size wise) as what is advertised, unfortunately. Their service is good, I usually drive to pick up the order rather than ordering for delivery, overall so far so good.