AutoZone

This isn’t really a review of the service but I thought you should check your store hours on all sites such as Google review, yahoo, and even on here ( Unilocal). All auto zones store hours say that on Sunday you close at 9pm when you actually close at 8pm on Sunday. I understand that for most of these sites you are not in control of what is placed on there but I would think you would at least put in requests to make sure that the hours on these sites are accurate so that you do not have frustrated customers that come to your stores to realize that they close an hour earlier. You might say why didn’t I come in earlier? Well I had work and other things that had to be taken care of before I headed to auto zone. This may seem petty but I feel like it’s a reflection on the company for not taking into consideration their customers. I also work in customer service and when we change our store hours we automatically update the sites we have control of and send requests to other sites that state our hours so that they may change them as soon as possible. This way we can minimize the amount o frustrated customers we receive. Thank you. Also I want to reiterate that this rating is not a reflection upon the service I received because I was not able to step into the store, therefore I did not receive service. I just wanted to bring this to your attention.

I just went in for a part for my 2004 Civic. The staff was very helpful and helped me replace the part in minutes. They are very knowledgeable and I would recommend this place to all my friends and neighbors.

Sorry I wish there was an in store manager to guide the employees! sales must be half what they could be all you need is somebody that cares to provide customer service! The honest answer you get in this store is «Sorry we don’t carry that, its probably a Dealer only part» or «our system is way out of date and I cannot look things up for you on the car your asking about! lets see whats the problem? its an 05 Dodge Magnum how much more common could that be? old guy would rather stand behind counter and yap with another employee shaved head guy doesent have a clue about cars or tools one shinning star is a new guy» Tyler” hes a new guy but at least he is honest and try’s to find things with you and dosent ditch you saying we don’t carry that! Store manager I sure hope you are reading this! my last visit last night over an hour of listening to employees laugh and play and ZERO customer service all others gave we don’t carry it story but thank god Tyler and I found it in a wrong area what was this really tough and dealer only tool you ask? it was a ratchet reducer or adapter to go from ½ to ³⁄₈ i stood a better chance at Walmart at least they have somebody to help
Good luck if somebody in management dosent get hold of some customer oriented employees that store is sure to fold

These guys have horrible customer service. Called and asked about availability on hood supports on a motorhome. I was told they carry them all and they range from $ 10 to $ 20. Asked specifically about a 10″ support and I was told they had them all.
Drove over and I was pointed to the section where the gas supports were hanging. No help at all. They are hung by part number, not by length. Lengths aren’t even listed on the front of the package. Asked the young kid to cross reference the part number. He couldn’t do it. He said «let’s take a look» so I assumed he was going to go back to the section where they were hanging. Nope, instead he went back to the back were he was shooting the breeze with his co workers. I hope he gets laid by the new chick he met last night. I won’t be back. Plenty of other auto parts store in this valley.

Simply awesome! Had an emergency where we had to replace our battery and we arrived as they were closing for the day. Cannot thank the manager in charge and the gentleman helping him for the professional attitude they had towards helping us out. Even though doors were already shut, they still opened for us and spent time assisting me as if it was business hours.
You guys have earned my entire family’s respect. Thank you so much! You guys saved us a lot of troubles. God bless!
This was on 5÷21÷15 at around 9:00pm.

Customer service is always great. Fast, friendly, and always give great advice. They don’t have the part, they will see if they can order it for you.

I came back here because I needed a Lucas fuel treatment and I was helped by a young gentleman. He was really helpful. He showed me to where it was and he even offered to put it in my car which was nice so I had to come back and write a review for that because I really appreciate it.

The customer service here is excellent. They are always knowledgeable when it comes to all my car needs and have saved me from having to go to a mechanic and spend a lot more money. They have put oil in my car, changed my headlight bulbs, etc. I am not sure of this man’s name, but today he even assisted me outside in the rain and taught me how to put on my windshield wipers. Thank you for the excellent service and taking the time to help me with my car needs.

Excellent customer service! These guys were so helpful. Showed me where items were, explained how to do something.

Got my brother some brake lights for his Chevy truck here they threw in some light gel insert protection nice. What are Brothers for! I love auto zone.

This AutoZone is nice and clean. Staff is helpful and courteous. The parking lot is convenient with plenty of spaces near the entrance.
The store had the parts I needed in stock. They also have higher performance DOT4 brake fluid which is not available at Walmart as well as Mobile One 0w-​40 synthetic at slightly higher prices than other places.
Specials are competitive so wait for sales if you want to save money. I come here for big and small projects, brake jobs, transmission flush, oil changes, coolant exchange, ignition systems, wiper blades and basic car care.