Lorna Jane

Recently discovered this place in vegas. I love the bras and tanks from them. Very comfy. I’m very happy so far with my purchases

The only reason I’m giving 3 stars is because the sales associate was really sweet and helpful, but I’m not happy with the yoga pants I purchased. I thought I liked them in the store. They were an extra 30 percent off so I’m sure that influenced my decision to buy them. I’m a sucker for a good deal.
I wore them for a few hours today and they really don’t keep their shape the way lululemon’s do. I’ve had a pair of lulu’s for over 6 years that still held their shape even after having my weight fluctuate a few times. I was able to wear them at any point during the time I’ve had them and they were/​are still great.
Unfortunately, no returns with worn items at Lorna jane. I guess that is somewhat reasonable, but I just didn’t find them to be of the same quality as lululemon.

I purchased a sale item from Lorna Jane online and when it arived did not care for the color. It appeared to be a coral shade but is a bright neon orange, not my favorite. The website did not state that this was a final sale and when I made a request to return or exchange it was refused.
Had I known this was a final sale I wouldn’t have ordered it and I feel mislead. Not happy with the customer service and won’t be shopping there again.

I looove this store. Its so much brighter and more inspiring than that lemon store. The sales girls are wonderful and never pushy. Alexis helped me find some great pieces. Add the 20% off from here for checking in. What’s not to love? Thank Alexis. Ill be back!

This store rocks. I first fell in love with LJ in Australia and am so glad that they decided to open a store in SB. If you’re like me and get motivated to workout by having cute new clothes, then this is the store for you! Everything I have bought is a great fit and holds up well through numerous sweaty workouts and washes. These clothes are bright and stylish and quite reasonably priced for the quality. The girls working the floor are really friendly without being pushy or fake so shopping here is always a pleasant experience.

I was originally invited to the Santa Barbara store due to my expertise in fitness and blogging. I have returned several times and have ALWAYS been treated like a VIP. I love the One-​day deals, as they are perfect for my UCSB fitness students on a budget. Love the selection and quality.

The closes are nice, professional and fashionable! I noticed some details on the clothes are very cute and delicate. The style is lovely for women no matter what age they are.

Fantastic staff and great quality clothing! Lorna Jane is new to Santa Barbara and has a high quality of clothing. The employees there took the time to answer all of my questions and helped me choose out some really adorable workout outfits. I get compliments on my Lorna Jane tops all the time now. Kristen and Solana there are very friendly and helpful.

I attended a fitness studio that hosted a trunk show.
BEFORE the new store in town opened.
The date was either the 26^th or the 28^th of June.
The rep that was there was an Australian sounding woman named Ashley.
I tried on a pair of pants. telling her that I wasn’t sure about them because I had just worked out. She assured me that If I wasn’t happy with them I could always take them back to the store that was opening
2 Weeks later I re-​tried them on. Still not a good fit. And I didn’t like the fabric.
In NO WAY did she indicate or explain the Lorna Jane return policy. (exchange or credit only).If she had I NEVER would have purchased them. Never. No signage, no handout, no mention of it. As a matter of fact she was very very pushy about sales.
Today I wen’t into the store and an assistant manager helped me. She explained the return situation and I was stunned. There is no way, at an off-​site trunk show, that I could have known this. NO. Way.!!
Ashley had nothing but boxes of clothes, a clothing rack, and a credit card machine. no return policy. The way she spoke about «taking things back to the store» indicated a normal retail policy. WHO in the world would imagine that a store that sells 100.0 dollar pairs of fitness pants had an exchange only policy?
This is very deceitful.
I was issued a store credit without any option. Waiting for this to be rectified.