LF Santa Barbara

The other day was my birthday and I randomly walked into the LF store for the first time ever. So many beautiful choices where do I start! Leather, tassels, suede, jeans, slinky dresses, tennis shoes, studded high heel shoes, t-​shirts, sweaters, hats!
Before I could get over whelmed this beautiful young girl named Amanda greeted me and proceeded to help me pick out the most amazing outfits! A few outfits for the day and made sure I had a beautiful + appropriately sexy outfit for my 45^th birthday.
I left LF feeling like a super model and Amanda and the employees were doing the same for every person that walked in there. I felt like I had my own personal stylist!
Thank you so much! You have a Superior Level of Customer Service and I will always feel great about spending my money at your store!

Kudos to Kaelin for making my daughters shopping experience a great one. She is energetic, yet patient and knows style.

Came in here today for the first time and every single person working was so incredibly friendly and helpful. Cute clothes! Will be back next time I’m in the area!

So this was the first time I actually visited an LF store. I read the reviews about the store in SB and was a little hesitant about going in but since we were in town for the weekend I really wanted to check it out ! My overall experience was great. As soon as I walked In l was greeted by a very pretty sales girl who saw what I was wearing and immediately recommended a gorgeous pair of boots. I went in to find a good pair of denim. The same associate, could have been a manager, filled my dressing room with several different styles of denim with all the sizes I asked for. The rest of the staff was very friendly even complimenting my outfit. I ended up finding the perfect pair of Carmar denim jeans. My only regret was leaving without the suede fringe boots ! I’ll definitely have to go back. They have a great selection of denim and shoes !! Love Love Love.

TERRIBLE EXPERIENCE!!! I was walking around and the sales associate asked me if I wanted to put what I had in my hand in the dressing room every time I picked something up. EVERY TIME! She just followed me around. Then she asked me to leave my purse outside the dressing room. My wallet could barely even fit in it so how was I supposed to fit the pile of clothes in it? If they don’t want people to steal they should put sensors on the clothes and stop treating every customer like a thief. Then I came out and she grabbed the clothes from me and didn’t even ask if I was going to buy them? So I got the two shirts I wanted and walked to the cash register. I stood there for a good 15 minutes while the girls sat in the dressing room talking about catty drama. The girl finally came over to me and rung me up and since her boobs were falling out (so unprofessional) I noticed she had a cute bralette on so I asked her how much and she said 20 so I said never mind. Then she said she had another cute one and it was only 10 so I said sure and she added it to my purchase. When I was walking out I noticed that my total didn’t sound right so I looked at the receipt and she charged me 20 for the bralette so I asked her politely why she over charged me and she said that the bralette was 20… When 2 minutes before she told me it was 10! She said she never told me that? Wtf we had like a 5 minute conversation about it? So I asked her to return it and she said «final sale sorry»??? I had the 20 $ to spend but I didn’t want a little piece of fabric for that when I could go to forever 21 and get the same thing for 5… Anyways the girls that work here are UNNECESSARILY RUDE! I’m happy because I took the clothes I bought at the sale to my store and sold them for double what I bought them for. I will never go back and I will be telling my friends that they should just buy it online. It’s really not worth it.

I’m addicted to clothes! And the store are super chic and they have an amazing stuff the prices though are expensive so if you are student you can’t really afford most of the things.
Lovely store but pricy

I was so looking forward to the sale this season… But it Sucks… Same stuff in H&M. The standard has really gone downhill… The girls that working were swearing and the trance music was normcore…

This store is FABULOUS! All well known, upscale brands of clothing, shoes, bags and accessories. (Jeffery Campell, Japonica, House of Three, Emma & Sam, etc, etc etc.). A tad crazy during the sale but hell, EVERYTHING IS 70% off!!! The sales girls are beyond helpful, they are literally like personal shoppers, (even during the sale)! They are all young, gorgeous, charming fashionistas who are trained to serve their customers. This store is 100% full service, which I do not even see in top of the line department stores. My absolute favorite, (and my daughters) favorite store since moving to Santa Barbara!!!

Love LF on State Street! Love the ladies who work here: attentive, lively, dedicated, fun, and fabulous at recommending items and finding my size in something I gotta have.
Leave the bad attitude or day outside on the sidewalk.
Watch magic happen when you open to an amazing shopping adventure and find something you never dreamed was perfect for you! Thanks LF Goddesses!

So I have to say I was definitely expecting the worst when I came for the end of season sale. I’m not «white» fyi, as most people reviewing are saying that the girls that work here treat white girls better. After shopping around for a few minutes I was offered a fitting room by a girl named Amber who was AMAZING. She helped me find everything I needed in every size and was literally on the hunt for the things I was looking for the whole time I was in the store. She was super sweet and genuine. I was also helped by Sam who got me a pair of Jeffrey Campbells for $ 60. Working in retail makes me super critical about customer service, but every girl that approached me made me feel like she personally knew me. Yes, the store is messy and it drove me a little crazy. But the sales associates were all super helpful and nice! I would recommend this store to anyone. However, I wouldn’t recommend this store to anyone who thinks they’re too good to interact with sales associates (as in assuming the people who where rude in their reviews about LF are).

Great Staff, super friendly and helpful! The crew working today 2÷12÷15 the best! Thanks ladies for a fun shopping experience!

I absolutely love shopping at LF. I run a fashion blog so I am particularly picky when it comes to finding clothing… I can always count on a quality denim selection (hard to find elsewhere), cutting edge/​comfortable shoes (I just bought some killer leopard print and suede ankle booties here), good clothing construction and, if you’re looking for fashion inspiration, just check out what the sales associates are wearing (their style is on point).
If you’re looking for something specific, talk to Sophia (their manager). She is charming and has excellent taste.
I’ve read that some of the other reviewers have complained about the «mess» or that the store is «unorganized»… the truth: during one of their huge sales, it is a bit disorganized BUT that is only because so many people are coming in to look at everything, the price markdowns are ridiculously good deals, and it’s completely worth the minor hunt for the perfect item (there are too many beautiful pieces of clothing here to list).
I can’t wait for them to debut their Spring Collection! I know where I’m buying my clothes for music festival season…

Okay I absolutely LOVE the LF in Santa Barbara Ca, simply for the customer care that you receive when you are in this store plus the clothes are amazing! Let me give you my experience… Sophia is the manager, quite amazing I might add! As you know if you have ever been in the store, they have a large selection of beautiful items, Sofia helped me and brought item after item that was just perfect for me, exactly what I was looking for. I live in LA and wish the Robertson store would treat the customers the same way has Santa Barbara store. I only shop at the Santa Barbara store simply for there attention to detail!!! I truly cannot say enough about this LF, friendly, the girls just make you feel as though you are the only customer in the store!!! Bravo Sophia for making a difference in the training of the staff!!!

I don’t live in Santa Barbara, but have been to this store quite a few times over the years… And what do you know, it never changes. No doubt every single time I have walked into this store, I am greeted by extremely rude and catty sales girls. Who will no doubt follow me, literally 3 feet behind, around the store as I browse. Extremely aggravating. It’s also impossible to find anything in this store as the condition of the store is downright deplorable. Overpriced for the quality of their merchandise. Shameful.

I don’t shop here often as I am aware of the high prices of the clothes but this past month they had a MAJOR sale and I was able to get some super cute items for a very reasonable price. True, the store was quiet a mess and pretty unorganized to an extent but honestly… I didn’t care at all. Everything in the store was marked down around the same price anyway. People who just want a good deal won’t care and those who do I think are just complaining…

gave us WRONG Price for different items
…it’s a mess and no one knows what’s going on!!! LOST BIMBOS! :/

Very terrible customer service. I asked an employee help to find a size. She said «around out there, maybe on the floor!» Oh my god…

Most of the clothes LF has aren’t super appropriate for my work, but I love their shoes. Unfortunately, I rarely purchase at LF because of the sales staff and usually defer to the Jeffrey Campbell selection at Nordstrom. Every time I come into this store the employees either refuse to look at me or are overly friendly and familiar to the point of being creepy. They never just ask me what I’m looking for. Instead they bombard me with questions like, «What are you doing today?» Ummm… shopping? «What did you do last night?» Uhhhh, why would I tell you? I’m sure that this is probably something that management makes them do, and possibly these are questions that appeal to high school girls and lead to tons of minidress sales, but it might do LF well to approach their more professional looking customers in a more professional way. Maybe I’m not their target demographic, but they could sell me something if they made me feel more comfortable.

Terrible customer service and an ugly selection of clothes (considering that this is LF!) to boot.
Normally I like LF, but this particular one in Santa Barbara won’t be receiving any of my patronage anytime soon. Horrendous employees (do they choose from the cattiest sorority girls at UCSB?) who do nothing except bitch about customers behind their backs and make everybody feel extremely uncomfortable. To top it off, the selection was extremely ‘meh’ and I was unimpressed by their clothes.
TL;DR — Basically, fire your employees for people who don’t act as ridiculously entitled and idiotic as a spoiled/​hideous UCSB Pi Phi, and please, get a better clothing BUYER.

Prices are ridiculously high – but that seems to be the case in many stores on State street. My problem is that the sales «girls» are literally having a clothing war while we try to shop. They are throwing things around the store at each other. Um, make the customers uncomfortable much?