Goleta Valley Optical

I couldn’t ask for better service. The owners and staff are very helpful, very friendly and knowledgeable. What makes GVO so unique is that everything is done in house, which is so rare these day; higher quality lenses. Great range of frames, with prices that are more than reasonable. The best part is that GVO takes pride in the products they sell, and I will not be going anywhere else for glasses. Thank you guys so much, I do love my new glasses!

So I’m camping at refugio beach from 3 hours south of here and fell asleep in my contacts. Woke up to them dried and running down my eyes. Being the forgetful person that I am I forgot to pack my glasses just in case. Instead of driving 3 hours back home just for my pair of glasses. I looked this place up on and Unilocal and thought I’d give it a shot. I walked in and was instantly greeted by everyone and was told that theyd be with me in just a second, and they were. I told jonathon the problem i was having and that i needed an emergency pair of glasses just to get me through the rest of the week. Instead of him recommending the most expensive pair of glasses they sell, he told me about the deal that they were having for two pair of glasses for 49.88!!! Yes 49.88 for two pair of nice glasses. I was amazed! They only took a hour and a half for them to be finished. Not only was the customer service beyond great but they’re very fast and very perfessional with what they do. If this place wasn’t 3 hours away for me I would always use this spot for my glasses and contacts.
Thank you so much guys and a special thanks to Jonathon for helping me out with everything. Keep it up
–alliyah from chino hills

I’ve been coming here for years for a variety of services, and I’ve had nothing but great experiences. This is an old-​school local establishment that takes care of its customers. When I had a problem with my lenses they fixed they them with no fuss. The other day I went in needing a fix on some very old Ray Bans they didn’t sell me. They took care of it, promptly, and wouldn’t charge me. I really can’t say enough about Dan, Becky and Phil. I should note that I live nearly 50 miles away, and still go there whenever I need anything.

I know this sounds hyperbolic, but I hesitate to tell how nice they’ve been to me, because I wouldn’t be so kind.
So I went there after losing my glasses and needing a new set ASAP — they got me a (great) pair, and a free second pair, in a couple of hours. The spare pair broke, and they replaced that frame (with a more expensive one), no problem at all, again in a couple of hours.
See what I’m getting at? It gets worse — the spare pair made me get headaches and seemed like the lenses were set slightly off — they checked it all, and since they could find no problems, they replaced the lenses, just as a precaution, for free. Seriously.
So it isn’t the sexiest place at all — you have to find fashionable frames among the somewhat stodgy and odd ones, but they have your back as almost no businesses do. I’ll be returning as long as I live in Santa Barbara.

I went in with my titanium rimless glasses and asked if they could frost the lens edges. They did it, but they also broke my frames. The only options they offered were to sell me a replacement rimless frame for the list price of $ 374, or to sell me some discount rimless frame for $ 200. Given that they botched the original job, I think I’ll look elsewhere. They refunded the ‘repair’ cost ($ 25), but it’s a net loss for me since now I have to find new frames. Not worth the trouble.

After calling around for prices I checked out this location as it is a locally owned business. Once I got here prices were not what I was quoted on phone and I
was pretty specific when I called. They may be competitive with regular optical
labs but there are a couple other places in town that offer the same deal at
a much better price and faster too. Staff was nice enough. They seem to have a
good selection as well.

They are very friendly and helpful. Most normal lenses they have in stock are put into frames in under a day. I usually get fancy coatings on my lenses and that takes a few more days. They have a great selection of designer frames and they have discount frames too ($ 50 for two!)
I have one pair of nice glasses from them for every day use and a set of emergency glasses in my car. They aren’t pushy about making the sale but there is always someone in the front of the store to help you find what you want.