Enterprise Rent-A-Car

The counter staff was courteous and even gave us a break on returning the car a little late and without a fill-​up. One young woman even helped us lug our bags as we went to the car lot. Above and beyond. Overall, a very positive experience. Have used Enterprise at SBA before and will not hesitate to do so again.

Adjusting for inflation, rental cars must be cheaper than they have ever been. I like to bike to my local Enterprise to secure a car for weekend adventuring or short business trips. The enterprise staff members are always cheerful. Their current tablet system seems to be slowing them down. Last time I went to get a car, I was asked if I wanted a fancier car. After a lot of time trying to interact with her tablet, the enterprise employee informed me that the upgrade she was suggesting was exactly 100% more expensive than my car. That was disappointing and unnecessary.
Of all the companies I rent from, I am generally happiest with Enterprise.

My first two experiences renting a car ever was very good! I was so amazed at the total price I paid for both times: a whopping $ 47.10 for the whole weekend! Of course that doesn’t include all the gas you fill up with during your trip, but less than $ 50 for the whole weekend was not too shabby! The guy who helped me at the front desk was a guy named Nolan but he no longer works at this Enterprise as he got a promotion and moved to the Santa Maria Enterprise, but I’m glad I worked with him on his last day and my first time renting a car because he had such great customer service skills! Overall, this airport Enterprise works well with you when you’re running a little late in returning the vehicle. Both times I was running a little late and they didn’t penalize me! I just called before my due time to let them know I was going to be a few mins late and they said not to worry about it! They’re great! I highly recommend going with the SBA Enterprise! Happy and safe travels!

The staff here rock! Helpful, friendly, go out of their way! National and Alamo? Yeah, not so much. Go to Enterprise!!!

This branch is ok. The staff are very nice and there wasn’t a long wait to be seen.
That said it took them more than 15 minutes to figure out which type of car to give me. Overall the checkin process was more than 20m from the time I was seen at the counter to the time I was driving out of the airport and on my way.
The staff’s knowledge of the differences between the vehicles was limited (I needed a car with iPhone bluetooth).
It’s fine to use them I just wasn’t impressed.

Enterprise is always a great choice!
Friendly, helpful, and they go out of their way to keep you a happy customer:)
I rent from them on s regular basis.

Always impeccable friendly and efficient service. I stopped renting cars from any other company over five years ago because Enterprise is a delight to work with and consistent in the quality of everything they do.

This is my first Unilocal review and I’m choosing to do it because Kevin and Corky at the Enterprise at SB Airport were the most efficient, helpful and kind people after a DAY FROM HELL.
I had visited all the other rental car agents at the airport before Enterprise (as there was a line) and had some of the worst service ever, and awful pricing.
These guys recognised that I was in a pickle and dealt with me quickly and painlessly.
Return in LA was easy too. And I have used Enterprise twice since.
Thank you guys, you really made my day.
Kate (the Kiwi)

The review is based a lot on my check out experience and the vehicle I was given. I was upgraded to a Dodge Durango, which if i had to choose I never would have picked this one type of veg. However, since I was in Santa Barbara for a wedding this turned out really well and was well worth it.
Check out was a breeze and I had competent, courteous, energetic people to deal with which is one reason I enjoy Enterprise.

I’ve been renting cars for several years, however, last week when I returned the vehicle it was the first time the employee at Enterprise actually remembered me and asked me how I liked the car. She talked to me not at me. Answered all my questions and let me use my membership card.