Dollar Car Rental

I rented a car at SBA Airport from Dollar rental. I declined and did not want additional insurance but they still charged my credit card $ 66 insurance fee. My agreement shows that I declined it. I was very displeased with Dollar rental. Stay away.

It’s tough not to love a rental car agency who has a desk in one of the world’s most quaint and charming airports. Especially when there’s no queue, and the cars are beep-​able range from the counter itself.
But here’s what pushed me over the edge into fandom: my sales agent was not pushy whatsoever. He didn’t try to up-​sell my car. He didn’t try to get me to pre-​pay for gas. He didn’t ask me, guilt me, shame me into buying insurance. Or GPS. Or satellite radio. Or any of the normal questions you have to arm yourself with «no, no, no» like you’re going into battle before walking up to the counter. In fact, it was so quick and painless I almost asked about some of those options myself, because for once my interest was piqued. Funny, that…
Returning was just as easy. And I didn’t walk away with a receipt that would give a roll of toilet paper a complex. Just a nice, normal-​sized, wallet-​fitting piece of paper. Nicely done Dollar of Santa Barbara Airport, I’m a fan.