Atlantis Aquariums

The staff has been friendly and been able to answer most of my questions concerning fresh water tanks, they even suggested types of fish that would be good for the tank setup I have! It’s a fun store to visit even if you aren’t buying anything because it seems they always have some new exotic saltwater fish to look at. I think their prices are reasonable and this store should definitely be an option if your looking into starting an aquarium!

Worst customer service from a man who said he was the manager (guessing from the other reviews the man with an accent) Before I could finish my sentence was already telling me that they didn’t have BioOrb stuff (which I already knew) because I was looking for plants fresh or plastic that luminesce under a BioOrb light. I pretty much just told him I was looking and figured out what I needed on my own. I also bought a small fish that gave my other fish ICH and ⁵⁄₆ died even after treating (I had these fish for a very long time). It’s too bad because they seem like they have a great selection with clean aquariums but I won’t be coming back and will have to resume to the local aquarium chain.

Atlantis Best fish store in SB. Greg is a great guy, he is so knowledgeable about aquariums and a great small business owner. I love this place.

Usually like coming to this place however today asked to buy 6 fish that were placed in a tank with plants and labeled on the glass with a price and the guy at the desk says «no because they will hide behind the plants» I laughed and asked why they would put them in there and prove them if they weren’t willing to sell them. Gave no answer but a stupid smile. You just lost my business. Usually spend around $ 100 every trip.

These people know their fish! Tons of variety of fish at a very fair price. Support our local businesses! This place has better fish then Petco or WalMart, so if you want fish that are pretty, vibrant, and filled with life, this is your place to go.
The people who work here are very good with answering questions and are very friendly.

Greg the owner is knowledgable when it comes to aquariums but some of his employees really have some attitudes. My first time in I was able to talk to Greg about my tank for 15 minutes and learned a lot of info. I have been in about 5 times now and each time my experience has progressively gotten worse. My last visit I was talked down upon by some guy with an accent because I chose to go to Pethouse to buy some cichlids as opposed to paying $ 5 more at their store. I didn’t bring in a water sample nor did I show them any pictures of the newly purchased cichlids but he insisted that because I didn’t buy from them, my fish had diseases and would infect my tank.
I may be new to the hobby but I know when I’m getting played. Atlantis is the only legit aquarium store in SB and it’s a monopoly with most of their prices. Greg seems like a straight up guy that wants you to enjoy your hobby but I have nothing positive to say about any of the other staff. Especially the one guy with the accent who likes to flaunt all his fish knowledge in a condescending tone.

I really wanted to like this place, and like some of the other reviews, I agree that the staff is really friendly at first and seem knowledgeable about their fish. We were in there asking for recommendations on some fish for a new tank, and the young guy at the counter said the $ 9 pea puffers would be just fine. I was a little hesitant since they seemed small and fragile, but we went with it because my kids were enamored with them. Unfortunately, they died within a couple of days. The two loaches we also bought have survived just fine. We took the puffers back and a water sample, hoping we could get at least store credit, since they were recommended to us, but were told in no uncertain terms that he never recommends pea puffers for a new tank and that it was our fault that the fish died. My nine year old was asking me why he was lying about the first part, and about the only answer I could give him is that they are happy to say anything to take your money, and that is a really poor way to treat people. So, experiment failed. We took our money back to Petco, bought a few more plants and a bubble maker, and some fish, which I know Petco will replace if they die within the first week (well, at least they say they will… never actually had it happen before until my dealings with Atlantis).

First timer in the salt water aquarium world and the staff here has been so helpful. Both owner and manager are down to earth, knowledgeable and friendly. I have found my one-​stop shop, I would definitely recommend.

Decided to check out this place since our local fish store in Ventura «Tats» closed down and I’m so happy we found Atlantis Aquariums. Great customer service and friendly (most important)!!! Very knowledgeable. I picked out some yoyo loaches and they are doing great! The store is clean and organized. They take care of their tanks and the fishes. They also helped us out on how to take care of our water plants :). We will definitely be coming here each time we’re in SB.

Great selection and decent enough prices. Super cool saltwater fish and setups.
I keep freshwater tanks, so I can only comment on that, though. I’d bought fish here a few times with no problems, but my last round was not so successful.
The last fish I bought came with a nasty case of ich. The service I’d gotten from the store/​employees up until this point had been great, but when I came to them with the issue, they were very dismissive. I was told to bring in a water sample and they’d test it. They blamed the tank death on «somewhat elevated» nitrate levels. But a planted tank that had dead/​dying fish in it overnight is of course going to have a little nitrate level wonkiness. Pretty much all of my concerned were ignored when I brought that up. I was given a small discount on a gravel pump, told to do a water change and not medicate, and sent on my way. The gravel pump hardly pulled up anything (as expected in a planted tank with a lot of bottom feeders/​scavengers, like I’d told the staff), and of course didn’t do anything for the white spots of ich devouring all of my stock. I rushed out to get medication, but as we all know, ich can be a one-​way street. My entire tank of fish was dead within 48 hours. Now I have an empty tank. :(
I know disease is a possibility no matter where you buy your fish from, but I’m more bummed out that I felt brushed off and ignored when I tried to bring a possible issue to their attention. I didn’t come in with any kind of demands and I don’t feel like I had a rude demeanor, so it stung a little to be treated like that.
So in conclusion, great store if everything goes smoothly, and it seems like it usually does. Unfortunately for me, it didn’t, and the way I was treated left a bad taste in my mouth about the whole thing.

The best aquarium store in SB. The owner keeps a huge array of salt and fresh water fishes on hand, in the cleanest, most sound aquarium system I’ve seen – and I have shopped at all the area pet stores.
He just got a brand new state-​of-​the-​art RO & salt water dispensing system, too – with these coolio collapsible jugs, if you need ‘em – and more important, he really knows his fish! What species are compatible, what tank size is indicated, health, upkeep… the works…
Always ready to help out with advice, his staff is just as informed and charming. Not to mention fit; they are always ready to assist with the carrying out of heavy water jugs.
Super good store.

A very well kept, stocked and knowledgable aquarium store. They have plenty of unique fish for both saltwater and freshwater. There are always well stocked and have the coolest new fish, crabs, lobster etc.
Greg the owner is very knowledgable about everything that is sold in his store and will guide you in the right direction of the best fit aquarium. He can always help with any problem you bring in.
I will continue to go back even though I do not need more fish, but because I want more fish.

VERY nice aquarium store, especially for saltwater aquarists with a passion for reef tanks. To clarify where I fall on that spectrum, I’m into nano reefs
VERY nice selection of hard goods/​products, for those days where something breaks/​is missing and you NEED IT NOW (ie supplements, frozen food, cleaning tools, etc)
Love the aquacultured frags — you get to see the mother colonies and can walk over and see what is for sale. I’m a huge fan of aquacultured corals — it’s the only way to propagate and buy, guys!!!
Beautiful display tanks, and friendly service. One of the employees was very friendly in showing me the latest in LED lighting strips. I’m so in — forget metal halides, they run way too hot and the bulbs are so pricey!
I didn’t make any purchases on this trip (it was solely an information gathering trip) but I’ll definitely be back!